Accessory Protocol Interface Module (APIM) Programming — Custom

Special Tool(s)

	Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) software with appropriate hardware, or equivalent scan tool
	SYNC® Re-Flash Kit CCMSYNC-KIT or equivalent (Tools are also available individually CCMUSB2-AM-AM-10 [cable] and CCMUSB-AF-BF5 [adapter])

NOTE: Use this procedure to show all available software options, including Applications, that can be programmed into the Accessory Protocol Interface Module (APIM) when upgrades become available or as directed by a Technical Service Bulletin (TSB). For additional information on choosing the correct programming procedure, refer to Information and Entertainment System , APIM Programming in this section.

NOTE: A Universal Serial Bus (USB) flash drive with a minimum storage size of 1 gigabyte (GB) may be required for this procedure (obtain locally).

NOTE: Some programming files are large (greater than 2 gigabytes). It is important that the scan tool have enough available hard drive free space to accommodate the programming file download. If a "Disk Space Error" is received, additional free space must be created on the hard drive.

NOTE:

• To prevent timeout errors and to minimize programming time, a hardwired internet connection is strongly recommended when programming.
• During programming, the vehicle display may go blank momentarily.
• Make sure the scan tool is plugged into a power supply due to the length of programming time.
• The Integrated Diagnostic System (IDS) program must be closed before attempting to perform this procedure.

1. Connect a battery charger to the vehicle.
   • When connecting the charger, the negative battery charger lead must be connected to a clean chassis ground, not the negative battery post.

2. Place the ignition in the RUN position. For additional information on Intelligent Access (IA) vehicles, refer to Push Button Start System Ignition Modes in Section 211-05 .

3. Connect the scan tool and Vehicle Communication Module (VCM) to the vehicle.

4. Open Internet Explorer on the scan tool and go to the technician service publication web site. On the OASIS tab, select "Read VIN & DTCs", and select "Go".

5. NOTE: This procedure will clear all Continuous Memory Diagnostic Trouble Codes (CMDTCs). The DTCs must be recorded now if other diagnoses are to be performed after this procedure.

   Select Toolbox from technician service publication web site to retrieve and record all CMDTCs .

6. NOTE: If unable to complete programming because the operation stops or errors are received, the web browser settings may need to be configured. Refer to "Software Programming v1.1" on the technician service publication web site "Service Tips" tab.

   From the OASIS tab, select the "SYNC" button. The Last Recorded State — Software is displayed.

7. Scroll to the bottom of the screen, select "Custom" and click the "Read SYNC" button to compare the current APIM Vehicle Interface Processor (VIP), Consumer Interface Processor (CIP), and Application software levels to the last reported state in the Ford online database.
   • After the compare is performed, the scan tool displays a list of available software. Select the software level needed as indicated by the TSB . If the software level is not known, stop this procedure and perform standard programming, which automatically selects the latest software levels. Refer to Accessory Protocol Interface Module (APIM) Programming — Standard in this section.
   • Depending on the software level required, the scan tool automatically selects either the Service Pack or Full Flash programming method.
   • Although there may be an option available to override the Service Pack installation and perform a Full Flash, choosing this option (Force CIP ) requires additional programming time and is not recommended unless directed by a TSB .
   • Applications may require selection for installation. Applications with a green check mark next to them indicate that the APIM already has the latest level installed (no re-installation required). All applications can be selected for installation.

8. Select the customer-requested upgrade or the Application directed by the TSB .

9. NOTE: Only applications on a flash drive may be loaded to the APIM through the media hub.

   NOTE: If not performing a Full Flash/Force CIP , proceed to Step 11.

   Remove the media hub. For additional information, refer to Media Hub in this section.

10. NOTE: Do not disconnect the scan tool or cable from the APIM during programming unless directed by the scan tool on-screen prompts.

    Connect the SYNC® Re-Flash Kit cable and adapter between the scan tool USB port and the vehicle USB cable.

11. NOTE: Scan tools that have never been used to program SYNC may encounter a Hardware Wizard pop-up requesting a "WMA SBOOT" driver installation. If this request is encountered, install the driver and click the scan tool retry button to continue programming.

    Select the "Program SYNC" button to being the APIM programming process.
    • When prompted by the scan tool, disconnect the battery charger, start the engine, and select OK. Once OK is selected, do not interrupt this step (which may take up to 20 minutes or longer).
    • The updates are downloaded to the scan tool or to the USB flash drive.

12. NOTE: If the scan tool does not have an available USB port, the Re-Flash Kit cable can be unplugged at this time to make room for the USB flash drive. Do not disconnect the VCM from the scan tool.

    Connect the USB flash drive to the scan tool and follow the on-screen instructions for downloading service packs and applications onto the USB flash drive.
    • This step may take up to 20 minutes or longer.

13. NOTE: If the media hub was removed, install it before connecting the USB flash drive to the vehicle. For additional information, refer to Media Hub in this section.

    When prompted by the scan tool, remove the USB flash drive and connect it to the media hub in order to install the applications into the APIM .
    • The update should start automatically, and may take up to 20 minutes or longer once begun.
    • It is normal for the APIM to reset during this step.

14. NOTE: Re-installing the USB flash drive in the scan tool initiates the remaining automated configuration steps. Failure to do so results in the loss of feature functionality such as navigation and SYNC® traffic, direction and information services.

    Once scan tool programming and USB flash drive programming are complete, re-install the flash drive into the scan tool and select "OK" to report software installation to the Ford online database.

15. Recalibrate the touchscreen by following the scan tool prompts or the steps below.
    1. While in AM/FM mode, press and hold the EJECT button, and within 1 second, press the SEEK UP button until the speaker walk around test begins .
    2. Press and hold SEEK DOWN to enter the touchscreen calibration.
    3. Touch the touch points (a stylus is not required) as instructed by the touchscreen.
    4. To accept the new settings, touch anywhere on the screen once "Press the Enter key to accept the new settings" is displayed.

16. Clear all CMDTCs .