SECTION 418-00: Module Communications Network
2014 Flex Workshop Manual
DIAGNOSIS AND TESTING
Procedure revision date: 07/31/2013

Communications Network


Special Tool(s)
Fluke 77-IV Digital Multimeter
FLU77-4 or equivalent
Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) software with appropriate hardware, or equivalent scan tool
Flex Probe Kit
NUD105-R025D or equivalent
 

Symptom Chart

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

 
Symptom Chart
Condition Possible Sources Action
  • The vehicle does not start with the scan tool connected to the Data Link Connector (DLC) and/or multiple malfunction indicators are only on when the scan tool is connected to the DLC .
  • Wiring, terminals or connectors
  • Scan tool
  • The PCM does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • PCM
  • REFER to Powertrain Control/Emissions Diagnosis (PC/ED) manual, Section 5, pinpoint test QA before proceeding to Pinpoint Test A . If pinpoint test QA has been completed, GO to Pinpoint Test A .
  • The ABS module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ABS module
  • The Body Control Module (BCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • BCM
  • The Instrument Panel Cluster (IPC) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • IPC
  • The Power Steering Control Module (PSCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • PSCM
  • The Restraints Control Module (RCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Case ground open
  • RCM
  • The Occupant Classification System Module (OCSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • OCSM
  • The Head Up Display (HUD) module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • HUD module
  • The Steering Column Control Module (SCCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • SCCM
  • The Cruise-Control Module (C-CM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • C-CM
  • The Parking Aid Module (PAM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • PAM
  • The Remote Function Actuator (RFA) module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • RFA module
  • The Accessory Protocol Interface Module (APIM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • APIM
  • The Audio Front Control Module (ACM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ACM
  • The Front Controls Interface Module (FCIM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • FCIM
  • The Front Control/Display Interface Module (FCDIM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • FCDIM
  • The Global Positioning System Module (GPSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • GPSM
  • The Tire Pressure Monitor (TPM) module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Tire Pressure Monitor (TPM) module
  • The Side Obstacle Detection Control Module - Left (SOD-L) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • SOD-L
  • The Side Obstacle Detection Control Module - Right (SOD-R) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • SOD-R
  • The Driver Seat Module (DSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DSM
  • The HVAC module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • HVAC module
  • The audio Digital Signal Processing (DSP) module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Audio DSP module
  • The Driver Door Module (DDM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DDM
  • The Dual Climate Controlled Seat Module (DCSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DCSM
  • No High Speed Controller Area Network (HS-CAN) communication, all modules are not responding
  • Wiring, terminals or connectors
  • ABS module
  • APIM (if equipped)
  • C-CM (if equipped)
  • HUD module (if equipped)
  • IPC (gateway module)
  • OCSM
  • PAM (if equipped)
  • PCM
  • PSCM (if equipped)
  • RCM
  • SCCM
  • No Medium Speed Controller Area Network (MS-CAN) communication, all modules are not responding
  • Wiring, terminals or connectors
  • APIM (if equipped)
  • BCM
  • DCSM (if equipped)
  • DDM (if equipped)
  • DSM (if equipped)
  • GPSM (if equipped)
  • HVAC module
  • RFA module (if equipped)
  • SOD-L (if equipped)
  • SOD-R (if equipped)
  • TPM module
  • No Infotainment Controller Area Network (I-CAN) communication, all modules are not responding
  • Wiring, terminals or connectors
  • APIM (if equipped)
  • ACM
  • Audio DSP module (if equipped)
  • FCIM
  • FCDIM
  • IPC (gateway module)
  • No power to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Data Link Connector (DLC)
  • Scan tool
 

Pinpoint Tests

 

Pinpoint Test A: The PCM Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 24 , Electronic Engine Controls - 3.5L Ti-VCT for schematic and connector information.

Refer to Wiring Diagrams Cell 25 , Electronic Engine Controls - 3.5L GTDI for schematic and connector information.

Normal Operation and Fault Conditions

The PCM communicates with the scan tool through the High Speed Controller Area Network (HS-CAN). An IDS session cannot be established if the PCM communication fails when attempting to identify the vehicle.

 
PINPOINT TEST A: THE PCM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  A1 VERIFY WHETHER OTHER HS-CAN MODULES PASS THE NETWORK TEST  
  • Using a scan tool, perform a network test.
  • In the LH pane of the IDS network test display screen, verify whether any HS-CAN modules passed the network test.
  • Is the text "pass" or a DTC listed next to any of the following modules (if equipped): ABS module, APIM , C-CM , HUD module, IPC , OCSM , PAM , PCM, PSCM , RCM or SCCM ?
Yes
If "pass" or a DTC was listed next to the PCM, a network fault is not currently present.

If "pass" or a DTC was listed next to one or more modules other than the PCM, GO to A2 .

No
No modules are currently communicating on the HS-CAN . GO to Pinpoint Test Z to diagnose no HS-CAN communication.
  A2 PC/ED PINPOINT TEST QA VERIFICATION  
  • Verify that Powertrain Control/Emissions Diagnosis (PC/ED) pinpoint test QA has been carried out.
  • Has pinpoint test QA been carried out?
Yes
GO to A3 .

No
REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual, Section 5, pinpoint test QA to diagnose no communication with the PCM.
  A3 CHECK THE HS-CAN TERMINATION RESISTANCE  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Disconnect the scan tool from the DLC .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) C251-14 VDB05 (WH)



  • Is the resistance between 54 and 66 ohms?
Yes
GO to A6 .

No
For 3.5L Ti-VCT engine, GO to A4 .

For 3.5L GTDI engine, GO to A5 .
  A4 CHECK THE HS-CAN CIRCUITS BETWEEN THE PCM AND THE DLC FOR AN OPEN — 3.5L Ti-VCT  
  • Disconnect: PCM C175B .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C175B-59 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C175B-58 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
CONNECT the negative battery cable. GO to A6 .

No
REPAIR the circuit in question. CONNECT the negative battery cable.
  A5 CHECK THE HS-CAN CIRCUITS BETWEEN THE PCM AND THE DLC FOR AN OPEN — 3.5L GTDI  
  • Disconnect: PCM C1381B .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C1381B-69 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C1381B-68 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
CONNECT the negative battery cable. GO to A6 .

No
REPAIR the circuit in question. CONNECT the negative battery cable.
  A6 CHECK FOR CORRECT PCM OPERATION  
  • Disconnect and inspect the PCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the PCM connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new PCM. REFER to Section 303-14 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test B: The ABS Module Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 42 , Vehicle Dynamic Systems for schematic and connector information.

Normal Operation and Fault Conditions

The ABS module communicates with the scan tool through the High Speed Controller Area Network (HS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BJB fuse 5 (50A), fuse 43 (20A) and fuse 89 (10A) are OK.

 
PINPOINT TEST B: THE ABS MODULE DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  B1 CHECK THE VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: ABS Module C135 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C135-1 SBB05 (GY/RD) Ground
    C135-25 SBB43 (BU/RD) Ground
    C135-28 CBB89 (VT/GY) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to B2 .

No
VERIFY the Battery Junction Box (BJB) fuse 5 (50A), fuse 43 (20A) or fuse 89 (10A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  B2 CHECK THE GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C135-13 GD120 (BK/GN) Ground
    C135-38 GD120 (BK/GN) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to B3 .

No
REPAIR the circuit in question. CONNECT the negative battery cable.
  B3 CHECK THE HS-CAN CIRCUITS BETWEEN THE DLC AND THE ABS MODULE FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C135-26 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C135-14 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
CONNECT the negative battery cable. GO to B4 .

No
REPAIR the circuit in question. CONNECT the negative battery cable.
  B4 CHECK FOR CORRECT ABS MODULE OPERATION  
  • Disconnect the ABS module connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the ABS module connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new ABS module. REFER to Section 206-09 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test C: The Body Control Module (BCM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 10 , Grounds for schematic and connector information.

Refer to Wiring Diagrams Cell 13 , Power Distribution/BCM for schematic and connector information.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Normal Operation and Fault Conditions

The Body Control Module (BCM) communicates with the scan tool through the High Speed Controller Area Network (HS-CAN) and communicates with the other modules through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify high current BJB fuse 1 (100A) is OK.

 
PINPOINT TEST C: THE BCM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed results in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  C1 CHECK THE HS-CAN TERMINATION RESISTANCE  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Disconnect the scan tool cable from the Data Link Connector (DLC).
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) C251-14 VDB05 (WH)



  • Is the resistance between 54 and 66 ohms?
Yes
GO to C3 .

No
GO to C2 .
  C2 CHECK THE HS-CAN CIRCUITS BETWEEN THE BCM AND THE DLC FOR AN OPEN  
  • Disconnect: BCM C2280F .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280F-16 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C2280F-17 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
GO to C7 .

No
REPAIR the circuit in question.
  C3 CHECK THE MS-CAN TERMINATION RESISTANCE  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) C251-11 VDB07 (VT/OG)



  • Is the resistance between 54 and 66 ohms?
Yes
GO to C5 .

No
GO to C4 .
  C4 CHECK THE MS-CAN CIRCUITS BETWEEN THE BCM AND THE DLC FOR AN OPEN  
  • Disconnect: BCM C2280B .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280B-38 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C2280B-39 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to C7 .

No
REPAIR the circuit in question.
  C5 CHECK THE BCM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  

    NOTE: Measurements are taken with the fuse installed and probes placed at the terminals on the back of the fuse blade.

  • Ignition ON.
  • Disconnect: BCM C2280G .
  • Connect: Negative Battery Cable .
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280G-1 SBF01 (RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to C6 .

No
VERIFY the high current BJB fuse 1 (100A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  C6 CHECK THE BCM GROUND CIRCUIT FOR AN OPEN  
  • Disconnect: BCM C2280D .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280d-16 GD233 (BK) Ground
    C2280d-25 GD233 (BK) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to C7 .

No
REPAIR the circuit in question.
  C7 CHECK FOR CORRECT BCM OPERATION  
  • Disconnect all the BCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the BCM connectors and make sure they are seated correctly. ADDRESS the root cause of any connector or pin issues.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new BCM . REFER to Section 419-10 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.
 

Pinpoint Test D: The Instrument Panel Cluster (IPC) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

The Instrument Panel Cluster (IPC) communicates with the scan tool and other network modules on the High Speed Controller Area Network (HS-CAN) and communicates with other network modules through the Infotainment Controller Area Network (I-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 23 (15A) is OK.

 
PINPOINT TEST D: THE IPC DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  D1 CHECK THE I-CAN TERMINATION RESISTANCE  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Disconnect the scan tool cable from the Data Link Connector (DLC).
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) C251-9 VDB14 (VT/GY)



  • Is the resistance between 54 and 66 ohms?
Yes
GO to D3 .

No
GO to D2 .
  D2 CHECK THE I-CAN CIRCUITS BETWEEN THE IPC AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-25 VDB13 (BU/GY) C251-1 VDB13 (BU/GY)
    C220-26 VDB14 (VT/GY) C251-9 VDB14 (VT/GY)



  • Are the resistances less than 3 ohms?
Yes
GO to D5 .

No
REPAIR the circuit in question.
  D3 CHECK THE HS-CAN CIRCUITS BETWEEN THE IPC AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-12 VDB04 (BU) C251-6 VDB04 (WH/BU)
    C220-13 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
GO to D4 .

No
REPAIR the circuit in question.
  D4 CHECK THE IPC VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Disconnect: IPC C220 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-21 SBP23 (WH/RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to D5 .

No
VERIFY BCM fuse 23 (15A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  D5 CHECK THE IPC GROUND CIRCUIT FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-5 GD374 (BK/WH) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to D6 .

No
REPAIR the circuit.
  D6 CHECK FOR CORRECT IPC OPERATION  
  • Disconnect and inspect the IPC connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the IPC connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new IPC . REFER to Section 413-01 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test E: The Power Steering Control Module (PSCM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 43 , Power Steering Controls for schematic and connector information.

Normal Operation and Fault Conditions

The Power Steering Control Module (PSCM) communicates with the scan tool through the High Speed Controller Area Network (HS-CAN).

Visual Inspection and Diagnostic Pre-Checks

Verify BJB fuse 4 (100A) or fuse 92 (5A) is OK.

 
PINPOINT TEST E: THE PSCM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  E1 CHECK THE PSCM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Disconnect: PSCM C1467A .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C1467A-3 CBB92 (GN/WH) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to E2 .

No
VERIFY the Battery Junction Box (BJB) fuse 92 (5A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  E2 CHECK THE PSCM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: PSCM C1467B .
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C1467B-2 GD178 (BK/VT) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to E3 .

No
REPAIR the circuit in question.
  E3 CHECK THE HS-CAN CIRCUITS BETWEEN THE PSCM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C1467A-1 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C1467A-2 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
GO to E4 .

No
REPAIR the circuit in question.
  E4 CHECK FOR CORRECT PSCM OPERATION  
  • Disconnect all the PSCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the PSCM connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new PSCM . REFER to Section 211-04 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test F: The Restraints Control Module (RCM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 46 , Supplemental Restraint System for schematic and connector information.

Normal Operation and Fault Conditions

The Restraints Control Module (RCM) communicates with the scan tool through the High Speed Controller Area Network (HS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 41 (7.5A) is OK.

 
PINPOINT TEST F: THE RCM DOES NOT RESPOND TO THE SCAN TOOL

 WARNING: Never probe the electrical connectors on airbag, Safety Canopy or side air curtain assemblies. Failure to follow this instruction may result in the accidental deployment of these assemblies, which increases the risk of serious personal injury or death.

 WARNING: Never disassemble or tamper with seat belt deployable components, including pretensioners, load limiters and inflators. Never back probe deployable device electrical connectors. Tampering or back probing may cause an accidental deployment and result in personal injury or death.

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

NOTE: The Supplemental Restraint System (SRS) must be fully operational and free of faults before releasing the vehicle to the customer.

Test Step Result / Action to Take
  F1 CHECK THE RCM CONNECTION  
  • Ignition OFF.
  • Depower the SRS . Refer to Section 501-20B .
  • Disconnect: RCM C310A .
  • Disconnect: RCM C310B .
  • Inspect the RCM connectors for damaged, pushed out or corroded pins.
  • Are RCM C310A pin 13 and RCM C310B pins 9 and 10 OK?
Yes
GO to F2 .

No
INSTALL a new wire harness. REPOWER the SRS . REFER to Section 501-20B .
  F2 CHECK THE RCM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Repower the SRS . Refer to Section 501-20B .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C310A-13 CBP41 (BU) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to F3 .

No
VERIFY the BCM fuse 41 (7.5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  F3 CHECK THE RCM CASE GROUND  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between the RCM case and a good chassis ground.
  • Is the resistance less than 3 ohms?
Yes
GO to F4 .

No
REPAIR the RCM case ground as necessary. CONNECT the negative battery cable.
  F4 CHECK THE HS-CAN CIRCUITS BETWEEN THE RCM AND THE DLC FOR AN OPEN  
  • Depower the SRS . Refer to Section 501-20B .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C310B-10 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C310B-9 VDB05 (WH) C251-6 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
CONNECT the negative battery cable. GO to F5 .

No
REPAIR the circuit in question. CONNECT the negative battery cable.
  F5 CHECK FOR CORRECT RCM OPERATION  
  • Disconnect all the RCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the RCM connectors and make sure they seat correctly.
  • Repower the SRS . Refer to Section 501-20B .
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new RCM . REFER to Section 501-20B .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test G: The Occupant Classification System Module (OCSM) Does Not Communicate With the Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 46 , Supplemental Restraint System for schematic and connector information.

Normal Operation and Fault Conditions

The Occupant Classification System Module (OCSM) communicates with the scan tool through the High Speed Controller Area Network (HS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 41 (7.5A) is OK.

 
PINPOINT TEST G: THE OCSM DOES NOT COMMUNICATE WITH THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  G1 CHECK THE OCSM VOLTAGE SUPPLY CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: OCSM C3159 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3159-1 CBX02 (BN/RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to G2 .

No
VERIFY the BCM fuse 41 (7.5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  G2 CHECK THE OCSM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3159-14 GD901 (BK) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to G3 .

No
REPAIR the circuit in question.
  G3 CHECK THE HS-CAN CIRCUITS BETWEEN THE OCSM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3159-18 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C3159-9 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
CONNECT the negative battery cable. GO to G4 .

No
REPAIR the circuit in question.
  G4 CHECK FOR CORRECT OCSM OPERATION  
  • Disconnect the OCSM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the OCSM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new OCSM . REFER to Section 501-20B .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test H: The Head Up Display (HUD) Module Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 136 , Vehicle Emergency Messaging System for schematic and connector information.

Normal Operation and Fault Conditions

The Head Up Display (HUD) module communicates with the scan tool through the High Speed Controller Area Network (HS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 11 (10A) or fuse 35 (5A) is OK.

 
PINPOINT TEST H: THE HUD MODULE DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  H1 CHECK THE HUD MODULE VOLTAGE SUPPLY CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: HUD Module C2395 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2395-4 CBP35 (YE) Ground
    C2395-5 SBP11 (BU/RD) Ground



  • Are the voltages greater than 11 volts?
Yes
GO to H2 .

No
VERIFY Body Control Module (BCM) fuse 11 (10A) or fuse 35 (5A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  H2 CHECK THE HUD MODULE GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2395-1 GD374 (BK/WH) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to H3 .

No
REPAIR the circuit in question.
  H3 CHECK THE HS-CAN CIRCUITS BETWEEN THE HUD MODULE AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2395-3 VDB04 (BU) C251-6 VDB04 (WH/BU)
    C2395-2 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
CONNECT the negative battery cable. GO to H4 .

No
REPAIR the circuit in question.
  H4 CHECK FOR CORRECT HUD MODULE OPERATION  
  • Disconnect the HUD module connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the HUD module connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new HUD module. REFER to Section 419-03C .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test I: The Steering Column Control Module (SCCM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 90 , Turn Signal/Stop/Hazard Lamps for schematic and connector information.

Normal Operation and Fault Conditions

The Steering Column Control Module (SCCM) communicates with the scan tool through the High Speed Controller Area Network (HS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 23 (15A) or fuse 24 (15A) is OK.

 
PINPOINT TEST I: THE SCCM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed results in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  I1 CHECK THE SCCM VOLTAGE SUPPLY CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: SCCM C2414A .
  • Disconnect: SCCM C2414B .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2414A-5 SBP23 (WH/RD) Ground



  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2414B-8 SBP24 (VT/RD) Ground



  • Are the voltages greater than 11 volts?
Yes
GO to I2 .

No
VERIFY the Body Control Module (BCM) fuses 23 (15A) and 24 (15A) are OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  I2 CHECK THE SCCM GROUND CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2414A-2 GD375 (BK/BU) Ground



  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2414B-5 GD375 (BK/BU) Ground



  • Are the resistances less than 3 ohms?
Yes
GO to I3 .

No
REPAIR the circuit in question.
  I3 CHECK THE HS-CAN CIRCUITS BETWEEN THE SCCM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2414A-1 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C2414A-14 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
CONNECT the negative battery cable. GO to I4 .

No
REPAIR the circuit in question.
  I4 CHECK FOR CORRECT SCCM OPERATION  
  • Disconnect all the SCCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the SCCM connectors and make sure they seat correctly.
  • Verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new SCCM . REFER to Section 211-05 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test J: The Cruise-Control Module (C-CM) Does Not Communicate With the Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 31 , Cruise Control for schematic and connector information.

Normal Operation and Fault Conditions

The Cruise-Control Module (C-CM) communicates with the scan tool through the HS-CAN .

Visual Inspection and Diagnostic Pre-checks

Verify BJB fuse 79 (10A) or fuse 91 (10A) is OK.

 
PINPOINT TEST J: THE C-CM DOES NOT COMMUNICATE WITH THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  J1 CHECK THE C-CM VOLTAGE SUPPLY CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: C-CM C1582 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C1582-1 SBB79 (WH/RD) Ground
    C1582-10 CBB91 (BN) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to J2 .

No
VERIFY the Battery Junction Box (BJB) fuse 79 (10A) or fuse 91 (10A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  J2 CHECK THE C-CM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C1582-4 GD123 (BK/GY) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to J3 .

No
REPAIR the circuit in question.
  J3 CHECK THE HS-CAN CIRCUITS BETWEEN THE C-CM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C1582-8 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C1582-7 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
GO to J4 .

No
REPAIR the circuit in question.
  J4 CHECK FOR CORRECT C-CM OPERATION  
  • Disconnect the C-CM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the C-CM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new C-CM . REFER to Section 419-03B .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test K: The Parking Aid Module (PAM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 131 , Parking Aid for schematic and connector information.

Normal Operation and Fault Conditions

The Parking Aid Module (PAM) communicates with the scan tool through the High Speed Controller Area Network (HS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 34 (10A) is OK.

 
PINPOINT TEST K: THE PAM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  K1 CHECK THE PAM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: PAM C4014 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4014-1 CBP34 (VT/BN) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to K2 .

No
VERIFY the Body Control Module (BCM) fuse 34 (10A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  K2 CHECK THE PAM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4014-4 GD348 (BK/YE) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to K3 .

No
REPAIR the circuit in question.
  K3 CHECK THE HS-CAN CIRCUITS BETWEEN THE PAM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4014-3 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C4014-11 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
GO to K4 .

No
REPAIR the circuit in question.
  K4 CHECK FOR CORRECT PAM OPERATION  
  • Disconnect the PAM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the PAM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new PAM . REFER to Section 413-13A .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test L: The Remote Function Actuator (RFA) Module Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 117 , Remote Keyless Entry and Alarm for schematic and connector information.

Normal Operation and Fault Conditions

The Remote Function Actuator (RFA) module communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 11 (10A) or fuse 27 (20A)

 
PINPOINT TEST L: THE RFA MODULE DOES NOT RESPOND TO THE SCAN TOOL

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  L1 CHECK THE RFA MODULE VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: RFA Module C2153C (Natural hardshell) .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2153C-1 SBP11 (BU/RD) Ground
    C2153C-5 SBP27 (BU/RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to L2 .

No
VERIFY the Body Control Module (BCM) fuse 11 (10A) or fuse 27 (20A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  L2 CHECK THE RFA MODULE GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Disconnect: RFA Module C2153D (Green hardshell) .
  • Disconnect: RFA Module C2153E (Gray hardshell) .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2153C-3 GD374 (BK/WH) Ground
    C2153D-1 GD375 (BK/BU) Ground
    C2153E-14 GD374 (BK/WH) Ground



  • Are the resistances less than 3 ohms?
Yes
GO to L3 .

No
REPAIR the circuit in question.
  L3 CHECK THE MS-CAN CIRCUITS BETWEEN THE RFA MODULE AND THE DLC FOR AN OPEN  
  • Disconnect: RFA Module C2153E (Gray hardshell) .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2153E-5 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C2153E-4 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to L4 .

No
REPAIR the circuit in question.
  L4 CHECK FOR CORRECT RFA MODULE OPERATION  
  • Disconnect all the RFA module connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the RFA module connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new RFA module. REFER to Section 419-10 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test M: The Accessory Protocol Interface Module (APIM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 130 , Audio System/Navigation for schematic and connector information.

Normal Operation and Fault Conditions

The Accessory Protocol Interface Module (APIM) communicates with the scan tool and other network modules on the High Speed Controller Area Network (HS-CAN). The APIM also communicates with other network modules on the Medium Speed Controller Area Network (MS-CAN) and the Infotainment Controller Area Network (I-CAN) with an 8-inch touchscreen.

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 9 (10A) is OK.

 
PINPOINT TEST M: THE APIM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  M1 CHECK THE APIM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Disconnect: APIM C3342 (4.2-inch display) or C2383 (8-inch display) .
  • Ignition ON.
  • Measure the voltage between:


  •  4.2-Inch Display

    Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3342-1 SBP09 (RD) Ground



     8-Inch Display

    Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2383-1 SBP09 (RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to M2 .

No
VERIFY the Body Control Module (BCM) fuse 9 (10A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  M2 CHECK THE APIM GROUND CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  •  4.2-Inch Display

    Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3342-37 GD374 (BK/WH) Ground
    C3342-38 GD374 (BK/WH) Ground



     8-Inch Display

    Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2383-37 GD374 (BK/WH) Ground



  • Are the resistances less than 3 ohms?
Yes
GO to M3 .

No
REPAIR the circuit in question.
  M3 CHECK THE HS-CAN CIRCUITS BETWEEN THE APIM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  •  4.2-Inch Display

    Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3342-53 VDB04 (BU) C251-6 VDB04 (WH/BU)
    C3342-54 VDB05 (WH) C251-14 VDB05 (WH)



     8-Inch Display

    Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2383-53 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C2383-54 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
GO to M4 .

No
REPAIR the circuit in question.
  M4 CHECK THE I-CAN CIRCUITS BETWEEN THE APIM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  •  4.2-Inch Display

    Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3342-16 VDB13 (BU) C251-1 VDB13 (BU/GY)
    C3342-14 VDB14 (VT) C251-9 VDB14 (VT/GY)



     8-Inch Display

    Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2383-19 VDB13 (BU) C251-1 VDB13 (BU/GY)
    C2383-20 VDB14 (VT) C251-9 VDB14 (VT/GY)



  • Are the resistances less than 3 ohms?
Yes
If the vehicle is equipped with an 8-inch touchscreen, GO to M5 .

If the vehicle is not equipped with an 8-inch touchscreen, GO to M6 .

No
REPAIR the circuit in question.
  M5 CHECK THE MS-CAN CIRCUITS BETWEEN THE APIM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2383-16 VDB06 (GY) C251-3 VDB06 (GY/OG)
    C2383-17 VDB07 (VT) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to M6 .

No
REPAIR the circuit in question.
  M6 CHECK FOR CORRECT APIM OPERATION  
  • Disconnect the APIM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the APIM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, For diagnosing and testing please refer to the on-line Workshop Manual. If you do not have an on-line subscription, go to www.motorcraftservice.com.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test N: The Audio Front Control Module (ACM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 130 , Audio System/Navigation for schematic and connector information.

Normal Operation and Fault Conditions

The Audio Front Control Module (ACM) communicates with the scan tool through the High Speed Controller Area Network (HS-CAN). The IPC is used as the gateway module.

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 29 (20A) is OK.

 
PINPOINT TEST N: THE ACM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  N1 CHECK THE I-CAN TERMINATION RESISTANCE  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) C251-9 VDB14 (VT/GY)



  • Is the resistance between 54 and 66 ohms?
Yes
GO to N3 .

No
GO to N2 .
  N2 CHECK THE I-CAN CIRCUITS BETWEEN THE ACM AND THE DLC FOR AN OPEN  
  • Disconnect: ACM C240A .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C240A-14 VDB13 (BU) C251-1 VDB13 (BU/GY)
    C240A-15 VDB14 (VT) C251-9 VDB14 (VT/GY)



  • Are the resistances less than 3 ohms?
Yes
GO to N3 .

No
REPAIR the circuit.
  N3 CHECK THE ACM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: ACM C240A .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C240A-1 SBP29 (GY/RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to N4 .

No
VERIFY the Body Control Module (BCM) fuse 29 (20A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  N4 CHECK THE ACM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C240A-13 GD374 (BK/WH) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to N5 .

No
REPAIR the circuit.
  N5 CHECK FOR CORRECT ACM OPERATION  
  • Disconnect all the ACM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the ACM connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new ACM . Refer to the appropriate section in Group 415 for the procedure.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test O: The Front Controls Interface Module (FCIM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 130 , Audio System/Navigation for schematic and connector information.

Normal Operation and Fault Conditions

The Front Controls Interface Module (FCIM) communicates with the scan tool through the High Speed Controller Area Network (HS-CAN). The IPC is used as a gateway module.

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 9 (10A) is OK.

 
PINPOINT TEST O: THE FCIM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  O1 CHECK THE FCIM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: FCIM C2402 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2402-1 SBP09 (RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to O2 .

No
VERIFY the Body Control Module (BCM) fuse 9 (10A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  O2 CHECK THE FCIM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2402-6 GD374 (BK/WH) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to O3 .

No
REPAIR the circuit in question.
  O3 CHECK THE I-CAN CIRCUITS BETWEEN THE FCIM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2402-2 VDB13 (BU) C251-1 VDB13 (BU/GY)
    C2402-3 VDB14 (VT) C251-9 VDB14 (VT/GY)



  • Are the resistances less than 3 ohms?
Yes
GO to O4 .

No
REPAIR the circuit in question.
  O4 CHECK FOR CORRECT FCIM OPERATION  
  • Disconnect the FCIM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the FCIM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new FCIM . Refer to the appropriate section in Group 415 for the procedure.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test P: The Front Control/Display Interface Module (FCDIM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 130 , Audio System/Navigation for schematic and connector information.

Normal Operation and Fault Conditions

The Front Control/Display Interface Module (FCDIM) communicates with the scan tool through the High Speed Controller Area Network (HS-CAN). The IPC is used as the gateway module.

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 9 (10A) is OK.

 
PINPOINT TEST P: THE FCDIM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  P1 CHECK THE FCDIM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: FCDIM C2123 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2123-1 SBB09 (RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to P2 .

No
VERIFY the Body Control Module (BCM) fuse 9 (10A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  P2 CHECK THE FCDIM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2123-9 GD374 (BK/WH) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to P3 .

No
REPAIR the circuit in question.
  P3 CHECK THE I-CAN CIRCUITS BETWEEN THE FCDIM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2123-4 VDB13 (BU) C251-1 VDB13 (BU/GY)
    C2123-5 VDB14 (VT) C251-9 VDB14 (VT/GY)



  • Are the resistances less than 3 ohms?
Yes
CONNECT the negative battery cable. GO to P4 .

No
REPAIR the circuit in question. CONNECT the negative battery cable.
  P4 CHECK FOR CORRECT FCDIM OPERATION  
  • Disconnect the FCDIM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the FCDIM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new FCDIM . Refer to the appropriate section in Group 415 for the procedure.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test Q: The Global Positioning System Module (GPSM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 130 , Audio System/Navigation for schematic and connector information.

Normal Operation and Fault Conditions

The Global Positioning System Module (GPSM) communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 29 (20A) is OK.

 
PINPOINT TEST Q: THE GPSM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  Q1 CHECK THE GPSM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: GPSM C2140 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2140-1 SBP29 (GY/RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to Q2 .

No
VERIFY the Body Control Module (BCM) fuse 29 (20A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  Q2 CHECK THE GPSM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2140-6 GD374 (BK/WH) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to Q3 .

No
REPAIR the circuit in question.
  Q3 CHECK THE MS-CAN CIRCUITS BETWEEN THE GPSM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2140-2 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C2140-3 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to Q4 .

No
REPAIR the circuit in question.
  Q4 CHECK FOR CORRECT GPSM OPERATION  
  • Disconnect the GPSM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the GPSM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new GPSM . Refer to the appropriate section in Group 415 for the procedure.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test R: The Tire Pressure Monitor (TPM) Module Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 118 , Tire Pressure Monitor System for schematic and connector information.

Normal Operation and Fault Conditions

The Tire Pressure Monitor (TPM) module communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify Body Control Module (BCM) fuse 9 (10A) is OK.

 
PINPOINT TEST R: THE TPM MODULE DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed results in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  R1 CHECK THE TPM MODULE VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: TPM Module C9047 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C9047-4 SBP09 (RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to R2 .

No
VERIFY the Body Control Module (BCM) fuse 9 (10A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  R2 CHECK THE TPM MODULE GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C9047-6 GD233 (BK) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to R3 .

No
REPAIR the circuit in question.
  R3 CHECK THE MS-CAN CIRCUITS BETWEEN THE TPM MODULE AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C9047-1 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C9047-2 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to R4 .

No
REPAIR the circuit in question.
  R4 CHECK FOR CORRECT TPM MODULE OPERATION  
  • Disconnect the TPM module connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the TPM module connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new TPM module. REFER to Section 204-04 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test S: The Side Obstacle Detection Control Module - Left (SOD-L) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 136 , Vehicle Emergency Messaging System for schematic and connector information.

Normal Operation and Fault Conditions

The Side Obstacle Detection Control Module - Left (SOD-L) communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 34 (10A) is OK.

 
PINPOINT TEST S: THE SOD-L DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  S1 CHECK THE SOD-L VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: SOD-L C4230 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4230-5 CBP34 (VT/BN) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to S2 .

No
VERIFY the Body Control Module (BCM) fuse 34 (10A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  S2 CHECK THE SOD-L GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4230-2 GD233 (BK) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to S3 .

No
REPAIR the circuit in question.
  S3 CHECK THE MS-CAN CIRCUITS BETWEEN THE SOD-L AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4230-4 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C4230-3 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to S4 .

No
REPAIR the circuit in question.
  S4 CHECK FOR CORRECT SOD-L OPERATION  
  • Disconnect the SOD-L connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the SOD-L connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new SOD-L . REFER to Section 419-04 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test T: The Side Obstacle Detection Control Module - Right (SOD-R) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 136 , Vehicle Emergency Messaging System for schematic and connector information.

Normal Operation and Fault Conditions

The Side Obstacle Detection Control Module - Right (SOD-R) communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 34 (10A) is OK.

 
PINPOINT TEST T: THE SOD-R DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  T1 CHECK THE SOD-R VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: SOD-R C4229 .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4229-5 CBP34 (VT/BN) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to T2 .

No
VERIFY the Body Control Module (BCM) fuse 34 (10A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  T2 CHECK THE SOD-R GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4229-1 GD351 (BK/GN) Ground
    C4229-2 GD351 (BK/GN) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to T3 .

No
REPAIR the circuit in question.
  T3 CHECK THE MS-CAN CIRCUITS BETWEEN THE SOD-R AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4229-4 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C4229-3 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to T4 .

No
REPAIR the circuit in question.
  T4 CHECK FOR CORRECT SOD-R OPERATION  
  • Disconnect the SOD-R connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the SOD-R connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new SOD-R . REFER to Section 419-04 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test U: The Driver Seat Module (DSM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 123 , Memory Seats for schematic and connector information.

Normal Operation and Fault Conditions

The Driver Seat Module (DSM) communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify Battery Junction Box (BJB) fuse 23 (30A) or Body Control Module (BCM) fuse 7 (7.5A) is OK.

 
PINPOINT TEST U: THE DSM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  U1 CHECK THE DSM VOLTAGE SUPPLY CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: DSM C341A .
  • Disconnect: DSM C341B .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C341A-1 CBX05 (VT/RD) Ground



  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C341B-1 CBX03 (BU/RD) Ground



  • Are the voltages greater than 11 volts?
Yes
GO to U2 .

No
VERIFY the Battery Junction Box (BJB) fuse 23 (30A) or the Body Control Module (BCM) fuse 7 (7.5A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  U2 CHECK THE DSM GROUND CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C341A-2 GD906 (BK/GY) Ground



  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C341B-24 GD905 (BK/GN) Ground



  • Are the resistances less than 3 ohms?
Yes
GO to U3 .

No
REPAIR the circuit in question.
  U3 CHECK THE MS-CAN CIRCUITS BETWEEN THE DSM AND THE DLC FOR AN OPEN  
  • Disconnect: DSM C341D .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C341D-10 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C341D-9 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to U4 .

No
REPAIR the circuit in question.
  U4 CHECK FOR CORRECT DSM OPERATION  
  • Disconnect all the DSM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the DSM connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new DSM . REFER to Section 501-10 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test V: The HVAC Module Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 54 , Manual Climate Control System for schematic and connector information.

Refer to Wiring Diagrams Cell 55 , Automatic Climate Control System for schematic and connector information.

Normal Operation and Fault Conditions

The HVAC module communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 46 (10A) or BJB fuse 29 (20A) is OK

 
PINPOINT TEST V: THE HVAC MODULE DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  V1 CHECK THE MS-CAN TERMINATION RESISTANCE  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) C251-11 VDB07 (VT/OG)



  • Is the resistance between 54 and 66 ohms?
Yes
GO to V3 .

No
GO to V2 .
  V2 CHECK THE MS-CAN CIRCUITS BETWEEN THE HVAC MODULE AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    EMTC
    C2357A-12 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C2357A-13 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)
    DATC
    C228A-12 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C228A-13 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to V5 .

No
REPAIR the circuit in question.
  V3 CHECK THE HVAC MODULE VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Disconnect: HVAC Module 2357A (Electronic Manual Temperature Control (EMTC)) or C228A (Dual Automatic Temperature Control (DATC)) .
  • Disconnect: HVAC Module 2357B (Electronic Manual Temperature Control (EMTC)) or C228B (Dual Automatic Temperature Control (DATC)) .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    EMTC
    C2357A-26 SBP46 (BN/RD) Ground
    DATC
    C228A-26 SBP46 (BN/RD) Ground



  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    DATC
    C228B-1 SBP29 (GY/RD) Ground
    C228B-2 SBP29 (GY/RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to V4 .

No
VERIFY the Body Control Module (BCM) fuse 46 (10A) or BJB fuse 29 (20A) is OK. If not OK, REPAIR the circuit in question.
  V4 CHECK THE HVAC MODULE GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    EMTC
    C2357A-10 GD374 (BK/WH) Ground
    DATC
    C228A-10 GD374 (BK/WH) Ground



  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    DATC
    C228C-8 GD375 (BK/BU) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to V5 .

No
REPAIR the circuit in question.
  V5 CHECK FOR CORRECT HVAC MODULE OPERATION  
  • Ignition OFF.
  • Disconnect the HVAC module connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the HVAC module connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new HVAC module. REFER to Section 412-01 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test W: The Audio Digital Signal Processing (DSP) Module Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 130 , Audio System/Navigation for schematic and connector information.

Normal Operation and Fault Conditions

The audio Digital Signal Processing (DSP) module communicates with the scan tool through the High Speed Controller Area Network (HS-CAN). The IPC is used as a gateway module.

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 5 (20A) is OK.

 
PINPOINT TEST W: THE AUDIO DSP MODULE DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  W1 CHECK THE AUDIO DSP MODULE VOLTAGE SUPPLY CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Audio DSP Module C4326C .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4326C-5 SBP05 (GY/RD) Ground



  • Are the voltages greater than 11 volts?
Yes
GO to W2 .

No
VERIFY the Body Control Module (BCM) fuse 5 (20A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  W2 CHECK THE AUDIO DSP MODULE GROUND CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4326C-15 GD351 (BK/GN) Ground



  • Are the resistances less than 3 ohms?
Yes
GO to W3 .

No
REPAIR the circuit in question.
  W3 CHECK THE I-CAN CIRCUITS BETWEEN THE AUDIO DSP MODULE AND THE DLC FOR AN OPEN  
  • Disconnect: Audio DSP Module C4326A .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C4326A-1 VDB13 (BU/GY) C251-1 VDB13 (BU/GY)
    C4326A-11 VDB14 (VT/GY) C251-9 VDB14 (VT/GY)



  • Are the resistances less than 3 ohms?
Yes
GO to W4 .

No
REPAIR the circuit in question.
  W4 CHECK FOR CORRECT AUDIO DSP MODULE OPERATION  
  • Disconnect all the audio DSP module connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the audio DSP module connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new audio DSP module. REFER to Section 415-00C .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test X: The Driver Door Module (DDM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 124 , Power Mirrors for schematic and connector information.

Normal Operation and Fault Conditions

The Driver Door Module (DDM) communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BCM fuse 7 (7.5A) is OK.

 
PINPOINT TEST X: THE DDM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  X1 CHECK THE DDM VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: DDM C501B .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C501B-1 SBP07 (WH/RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to X2 .

No
VERIFY the Body Control Module (BCM) fuse 7 (7.5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  X2 CHECK THE DDM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C501B-24 GD233 (BK) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to X3 .

No
REPAIR the circuit in question.
  X3 CHECK THE MS-CAN CIRCUITS BETWEEN THE DDM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C501B-19 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C501B-7 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to X4 .

No
REPAIR the circuit in question.
  X4 CHECK FOR CORRECT DDM OPERATION  
  • Disconnect all the DDM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the DDM connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new DDM . REFER to Section 501-14A (without IA ) or Section 501-14B (with IA ).

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test Y: The Dual Climate Controlled Seat Module (DCSM) Does Not Respond To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Refer to Wiring Diagrams Cell 119 , Climate Controlled Seats for schematic and connector information.

Normal Operation and Fault Conditions

The Dual Climate Controlled Seat Module (DCSM) communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

Visual Inspection and Diagnostic Pre-checks

Verify BJB fuse 28 (30A) is OK.

 
PINPOINT TEST Y: PINPOINT TEST P: THE DCSM DOES NOT RESPOND TO THE SCAN TOOL

NOTE: If a seat equipped with a Supplemental Restraint System (SRS) component is being serviced, the SRS must be depowered. Refer to Section 501-20B .

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  Y1 CHECK THE DCSM VOLTAGE SUPPLY CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • For vehicles with seat (side) air bags, carry out the following:
    • Connect the negative battery cable.
  • Disconnect: DCSM C3265A .
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3265A-E CBX01 (GN/RD) Ground
    C3265A-F CBX01 (GN/RD) Ground



  • Are the voltages greater than 11 volts?
Yes
GO to Y2 .

No
VERIFY the Battery Junction Box (BJB) fuse 28 (30A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
  Y2 CHECK THE DCSM GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3265A-M GD903 (BK/WH) Ground



  • Is the resistance less than 3 ohms?
Yes
GO to Y3 .

No
REPAIR the circuit in question.
  Y3 CHECK THE MS-CAN CIRCUITS BETWEEN THE DCSM AND THE DLC FOR AN OPEN  
  • Disconnect: DCSM C3265C .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C3265C-1 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C3265C-2 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to Y4 .

No
REPAIR the circuit in question.
  Y4 CHECK FOR CORRECT DCSM OPERATION  
  • Disconnect all the DCSM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the DCSM connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new DCSM . REFER to Section 501-10 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test Z: No High Speed Controller Area Network (HS-CAN) Communication, All Modules Are Not Responding

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Communications Network .

 
PINPOINT TEST Z: NO HS-CAN COMMUNICATION, ALL MODULES ARE NOT RESPONDING

NOTE: Various modules set network DTCs during this test procedure. Clear DTCs from all modules after completing the diagnostic procedure.

NOTE: Failure to disconnect the battery when instructed results in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  Z1 CHECK THE DLC PINS FOR DAMAGE  
  • Ignition OFF.
  • Disconnect the scan tool cable from the Data Link Connector (DLC).
  • Inspect the DLC pins 6 and 14 for damage.


  • Are DLC pins 6 and 14 OK?
Yes
GO to Z2 .

No
REPAIR the DLC as necessary.
  Z2 CHECK THE HS-CAN TERMINATION RESISTANCE  
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) C251-14 VDB05 (WH)



  • Is the resistance between 54 and 66 ohms?
Yes
GO to Z3 .

No
GO to Z5 .
  Z3 CHECK THE HS-CAN (+) AND HS-CAN (-) CIRCUITS FOR A SHORT TO GROUND  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) Ground
    C251-14 VDB05 (WH) Ground



  • Are the resistances greater than 1,000 ohms?
Yes
GO to Z4 .

No
GO to Z12 .
  Z4 CHECK THE HS-CAN (+) AND HS-CAN (-) CIRCUITS FOR A SHORT TO VOLTAGE  
  • Connect the negative battery cable.
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) Ground
    C251-14 VDB05 (WH) Ground



  • Are the voltages greater than 6 volts?
Yes
REPAIR the circuit in question.

No
GO to Z13 .
  Z5 CHECK THE HS-CAN TERMINATION RESISTOR  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) C251-14 VDB05 (WH)



  • Is the resistance between 108 and 132 ohms?
Yes
GO to Z6 .

No
GO to Z9 .
  Z6 CHECK THE HS-CAN TERMINATION RESISTOR WITH THE PCM DISCONNECTED  
  • Disconnect: PCM C175B (3.5L Ti-VCT) or C1381B (3.5L GTDI) .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) C251-14 VDB05 (WH)



  • Is the resistance between 108 and 132 ohms?
Yes
GO to Z7 .

No
GO to Z8 .
  Z7 CHECK THE HS-CAN CIRCUITS BETWEEN THE PCM AND THE DLC FOR AN OPEN  
  • For 3.5L Ti-VCT, measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C175B-59 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C175B-58 VDB05 (WH) C251-14 VDB05 (WH)



  • For 3.5L GTDI, measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C1381B-69 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C1381B-68 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
GO to Z33 .

No
REPAIR the circuit in question.
  Z8 CHECK THE HS-CAN CIRCUITS BETWEEN THE BCM AND THE DLC FOR AN OPEN  
  • Disconnect: Body Control Module (BCM) C2280F .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280F-16 VDB04 (WH/BU) C251-6 VDB04 (WH/BU)
    C2280F-17 VDB05 (WH) C251-14 VDB05 (WH)



  • Are the resistances less than 3 ohms?
Yes
GO to Z27 .

No
REPAIR the circuit in question.
  Z9 CHECK THE HS-CAN (+) AND HS-CAN (-) CIRCUITS FOR A SHORT TOGETHER  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) C251-14 VDB05 (WH)



  • Is the resistance less than 3 ohms?
Yes
GO to Z11 .

No
GO to Z10 .
  Z10 CHECK THE HS-CAN (+) AND HS-CAN (-) CIRCUITS FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) C251-14 VDB05 (WH)



  • Is the resistance greater than 10,000 ohms?
Yes
REPAIR the DLC or REPAIR the circuit in question.

No
A capacitor internal to a module may still be draining, causing irregular resistance readings. WAIT 5 minutes. REPEAT the pinpoint test.
  Z11 CHECK THE HS-CAN (+) AND HS-CAN (-) CIRCUITS FOR A SHORT TOGETHER  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) C251-14 VDB05 (WH)



  • Disconnect the following modules one at a time until resistance is greater than 5 ohms.
    • APIM C2383 (8-inch touchscreen) or C3342 (4.2-inch non-touchscreen) (if equipped)
    • ABS module C135
    • BCM C2280F
    • C-CM C1582 (if equipped)
    • HUD module C2395 (if equipped)
    • IPC C220
    • OCSM C3159
    • PAM C4014 (if equipped)
    • PCM C175B (3.5L Ti-VCT) or C1381B (3.5L GTDI)
    • RCM C310B
    • SCCM C2414A
    • PSCM C1467A
  • Did the resistance change to greater than 5 ohms with one of the modules disconnected?
Yes
For the APIM , GO to Z23 . For the ABS module, GO to Z24 . For the BCM , GO to Z25 . For the C-CM , GO to Z26 . For the HUD module, GO to Z27 . For the IPC , GO to Z28 . For the OCSM , GO to Z29 . For the PAM , GO to Z30 . For the PCM, GO to Z31 . For the RCM , GO to Z32 . For the SCCM , GO to Z33 . For the PSCM , GO to Z34 .

No
REPAIR the circuits.
  Z12 CHECK THE HS-CAN (+) AND HS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE MODULES DISCONNECTED  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-6 VDB04 (WH/BU) C251-14 VDB05 (WH)



  • Disconnect the following modules one at a time until resistance is greater than 1,000 ohms.
    • APIM C2383 (8-inch touchscreen) or C3342 (4.2-inch non-touchscreen) (if equipped)
    • ABS module C135
    • BCM C2280F
    • C-CM C1582 (if equipped)
    • HUD module C2395 (if equipped)
    • IPC C220
    • OCSM C3159
    • PAM C4014 (if equipped)
    • PCM C175B (3.5L Ti-VCT) or C1381B (3.5L GTDI)
    • RCM C310B
    • SCCM C2414A
    • PSCM C1467A
  • Did the resistance change to greater than 1,000 ohms with one of the modules disconnected?
Yes
For the APIM , GO to Z23 . For the ABS module, GO to Z24 . For the BCM , GO to Z25 . For the C-CM , GO to Z26 . For the HUD module, GO to Z27 . For the IPC , GO to Z28 . For the OCSM , GO to Z29 . For the PAM , GO to Z30 . For the PCM, GO to Z31 . For the RCM , GO to Z32 . For the SCCM , GO to Z33 . For the PSCM , GO to Z34 .

No
REPAIR the circuit in question. CONNECT all modules.
  Z13 CHECK FOR RESTORED COMMUNICATION WITH THE PCM DISABLED  

    NOTE: Establish an Integrated Diagnostic System (IDS) session prior to disabling the PCM in this test step. If the PCM has failed communication during multiple attempts to identify the vehicle, first identify the vehicle manually by entering a PCM part number, calibration number or tear tag when prompted by IDS .

    NOTE: When a vehicle is manually identified by a PCM part number, calibration number or tear tag, the IDS does not automatically run a network test. Manually select and run the Network Test.

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: Battery Junction Box (BJB) Fuses 51 (5A), 69 (20A), 86 (5A) and 90 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Using a scan tool, perform the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuses. GO to Pinpoint Test A .

No
INSTALL the removed fuses. GO to Z14 .
  Z14 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE ABS MODULE DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BJB Fuses 43 (20A), 92 (10A) and 5 (50A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Using a scan tool, perform the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuses. GO to Pinpoint Test B .

No
INSTALL the removed fuses. GO to Z15 .
  Z15 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE IPC , AND THE HUD MODULE DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuses 23 (15A) and 11 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Using a scan tool, perform the network test.
  • Do all other HS-CAN modules pass the network test?
Yes
INSTALL the removed fuses. If the vehicle is not equipped with Head Up Display (HUD) module, GO to Pinpoint Test D .

If the vehicle is equipped with Head Up Display (HUD) module, GO to Z16 .

No
INSTALL the removed fuses.

If the vehicle is equipped with a C-CM , GO to Z17 .

If the vehicle is not equipped with a C-CM , GO to Z18 .
  Z16 CHECK FOR RESTORED COMMUNICATION WITH THE IPC AND THE HUD MODULE DISCONNECTED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect modules one at a time until other HS-CAN modules pass the network test. Skip to the end once network operation is restored.
  • Disconnect: IPC C220 .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Disconnect: HUD Module C2395 (if equipped) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Do all other HS-CAN modules pass the network test?
Yes
CONNECT all modules.

For restored operation with the IPC disconnected, GO to Pinpoint Test D .

For restored operation with the HUD module disconnected, GO to Pinpoint Test H .

No
CONNECT all modules. The HS-CAN tests within specification. VERIFY the correct operation of the scan tool on a known good vehicle.
  Z17 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE C-CM DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BJB Fuses 79 (5A) and 91 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Using a scan tool, perform the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuses. GO to Pinpoint Test J .

No
GO to Z18 .
  Z18 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE RCM , OCSM , PAM , AND THE APIM DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuses 41 (7.5A), 34 (10A) and 9 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Using a scan tool, perform the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuses. GO to Z19 .

No
INSTALL the removed fuses. GO to Z20 .
  Z19 CHECK FOR RESTORED COMMUNICATION WITH THE RCM , OCSM , PAM , AND APIM DISCONNECTED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect modules one at a time until other HS-CAN modules pass the network test. Skip to the end once network operation is restored.
  • Disconnect: RCM C310A .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Disconnect: OCSM C3159 .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Disconnect: PAM C4014 (if equipped) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Disconnect: APIM C2383 (8-inch touchscreen) or C3342 (4.2-inch non-touchscreen) (if equipped) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Do all other HS-CAN modules pass the network test?
Yes
CONNECT all modules.

For restored operation with the RCM disconnected, GO to Pinpoint Test F .

For restored operation with the OCSM disconnected, GO to Pinpoint Test G .

For restored operation with the PAM disconnected, GO to Pinpoint Test K .

For restored operation with the APIM disconnected, GO to Pinpoint Test M .

No
CONNECT all modules. The HS-CAN tests within specification. VERIFY the correct operation of the scan tool on a known good vehicle.
  Z20 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE BCM DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuse 18 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Using a scan tool, perform the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuse. GO to Pinpoint Test C .

No
INSTALL the removed fuse. GO to Z21 .
  Z21 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE SCCM DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuses 23 (15A) and 24 (15A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Using a scan tool, perform the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuses. GO to Pinpoint Test I .

No
INSTALL the removed fuses. GO to Z22 .
  Z22 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE PSCM DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BJB Fuse 92 (5A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Using a scan tool, perform the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuse. GO to Pinpoint Test E .

No
INSTALL the removed fuse. The HS-CAN tests within specification. VERIFY the correct operation of the scan tool on a known good vehicle.
  Z23 CHECK THE APIM FOR CORRECT OPERATION  
  • Disconnect the APIM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the APIM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, For diagnosing and testing please refer to the on-line Workshop Manual. If you do not have an on-line subscription, go to www.motorcraftservice.com.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z24 CHECK THE ABS MODULE FOR CORRECT OPERATION  
  • Disconnect the ABS module connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the ABS module connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new ABS module. REFER to Section 206-09 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z25 CHECK THE BCM FOR CORRECT OPERATION  
  • Disconnect all the BCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the BCM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new BCM . REFER to Section 419-10 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z26 CHECK THE C-CM FOR CORRECT OPERATION  
  • Disconnect the C-CM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the C-CM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new C-CM . REFER to Section 419-03B .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z27 CHECK THE HUD MODULE FOR CORRECT OPERATION  
  • Disconnect the HUD module connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the HUD module connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new HUD module. REFER to Section 419-03C .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z28 CHECK THE IPC FOR CORRECT OPERATION  
  • Disconnect the IPC connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the IPC connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new IPC . REFER to Section 413-01 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z29 CHECK THE OCSM FOR CORRECT OPERATION  
  • Disconnect the OCSM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the OCSM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new OCSM . REFER to Section 501-20B .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z30 CHECK THE PAM FOR CORRECT OPERATION  
  • Disconnect the PAM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the PAM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new PAM . REFER to Section 413-13A .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z31 CHECK THE PCM FOR CORRECT OPERATION  
  • Disconnect all the PCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the PCM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new PCM. REFER to Section 303-14 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z32 CHECK THE RCM FOR CORRECT OPERATION  
  • Disconnect all the RCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the RCM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new RCM . REFER to Section 501-20B .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z33 CHECK THE SCCM FOR CORRECT OPERATION  
  • Disconnect all the SCCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the SCCM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new SCCM . REFER to Section 211-05 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  Z34 CHECK THE PSCM FOR CORRECT OPERATION  
  • Disconnect all the PSCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the PSCM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new PSCM . REFER to Section 211-04 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test AA: No Medium Speed Controller Area Network (MS-CAN) Communication, All Modules Are Not Responding

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Communications Network .

 
PINPOINT TEST AA: NO MS-CAN COMMUNICATION, ALL MODULES ARE NOT RESPONDING

NOTE: Various modules set network DTCs during this test procedure. Clear DTCs from all modules after completing the diagnostic procedure.

NOTE: Failure to disconnect the battery when instructed results in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  AA1 CHECK THE DLC PINS FOR DAMAGE  
  • Ignition OFF.
  • Disconnect the scan tool cable from the Data Link Connector (DLC).
  • Inspect the DLC pins 3 and 11 for damage.


  • Are DLC pins 3 and 11 OK?
Yes
GO to AA2 .

No
REPAIR the DLC as necessary.
  AA2 CHECK THE MS-CAN TERMINATION RESISTANCE  
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) C251-11 VDB07 (VT/OG)



  • Is the resistance between 54 and 66 ohms?
Yes
GO to AA3 .

No
GO to AA5 .
  AA3 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) Ground
    C251-11 VDB07 (VT/OG) Ground



  • Are the resistances greater than 1,000 ohms?
Yes
GO to AA4 .

No
GO to AA12 .
  AA4 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO VOLTAGE  
  • Connect the negative battery cable.
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) Ground
    C251-11 VDB07 (VT/OG) Ground



  • Are the voltages greater than 6 volts?
Yes
REPAIR the circuit in question.

No
GO to AA13 .
  AA5 CHECK THE MS-CAN TERMINATION RESISTOR  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) C251-11 VDB07 (VT/OG)



  • Is the resistance between 108 and 132 ohms?
Yes
GO to AA6 .

No
GO to AA9 .
  AA6 CHECK THE MS-CAN TERMINATION RESISTOR WITH THE BCM DISCONNECTED  
  • Disconnect: BCM C2280B .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) C251-11 VDB07 (VT/OG)



  • Is the resistance between 108 and 132 ohms?
Yes
GO to AA7 .

No
GO to AA8 .
  AA7 CHECK THE MS-CAN CIRCUITS BETWEEN THE BCM AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280B-38 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C2280B-39 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to AA21 .

No
REPAIR the circuit in question.
  AA8 CHECK THE MS-CAN CIRCUITS BETWEEN THE HVAC MODULE AND THE DLC FOR AN OPEN  
  • Disconnect: HVAC module C2357A ( EMTC ) or C228A ( DATC ) .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    EMTC
    C2357A-12 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C2357A-13 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)
    DATC
    C228A-12 VDB06 (GY/OG) C251-3 VDB06 (GY/OG)
    C228A-13 VDB07 (VT/OG) C251-11 VDB07 (VT/OG)



  • Are the resistances less than 3 ohms?
Yes
GO to AA26 .

No
REPAIR the circuit in question.
  AA9 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TOGETHER  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) C251-11 VDB07 (VT/OG)



  • Is the resistance less than 3 ohms?
Yes
GO to AA11 .

No
GO to AA10 .
  AA10 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) C251-11 VDB07 (VT/OG)



  • Is the resistance greater than 10,000 ohms?
Yes
REPAIR the DLC or REPAIR the circuit in question.

No
A capacitor internal to a module may still be draining, causing irregular resistance readings. WAIT 5 minutes. REPEAT the pinpoint test.
  AA11 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TOGETHER  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) C251-11 VDB07 (VT/OG)



  • Disconnect the following modules one at a time until the resistance is greater than 5 ohms.
    • APIM C2383 (8-inch touchscreen) or APIM C3342 (4.2-inch screen, if equipped)
    • BCM C2280B
    • DDM C501B
    • DSM C341D (if equipped)
    • DCSM C3265C (if equipped)
    • GPSM C2140 (if equipped)
    • SOD-L C4230 (if equipped)
    • SOD-R C4229 (if equipped)
    • TPM module C9047
    • RFA module C2153E (if equipped)
    • HVAC module C2357A ( EMTC ) or C228A ( DATC )
  • Did the resistance change to greater than 5 ohms with one of the modules disconnected?
Yes
For the APIM , GO to AA21 . For the BCM , GO to AA22 . For the DDM , GO to AA23 . For the DSM , GO to AA24 . For the DCSM , GO to AA25 . For the GPSM , GO to AA26 . For the HVAC module, GO to AA27 . For the RFA module, GO to AA28 . For the SOD-L , GO to AA29 . For the SOD-R , GO to AA30 . For the TPM module, GO to AA31 .

No
REPAIR circuits for a short together. CONNECT all modules.
  AA12 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE MODULES DISCONNECTED  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-3 VDB06 (GY/OG) Ground
    C251-11 VDB07 (VT/OG) Ground



  • Disconnect the following modules one at a time until the resistance is greater than 1,000 ohms.
    • APIM C2383 (8-inch touchscreen) or APIM C3342 (4.2-inch screen, if equipped)
    • BCM C2280B
    • DDM C501B
    • DSM C341D (if equipped)
    • DCSM C3265C (if equipped)
    • GPSM C2140 (if equipped)
    • SOD-L C4230 (if equipped)
    • SOD-R C4229 (if equipped)
    • TPM module C9047
    • RFA module C2153E (if equipped)
    • HVAC module C2357A ( EMTC ) or C228A ( DATC )
  • Did the resistance change to greater than 1,000 ohms with one of the modules disconnected?
Yes
For the APIM , GO to AA21 . For the BCM , GO to AA22 . For the DDM , GO to AA23 . For the DSM , GO to AA24 . For the DCSM , GO to AA25 . For the GPSM , GO to AA26 . For the HVAC module, GO to AA27 . For the RFA module, GO to AA28 . For the SOD-L , GO to AA29 . For the SOD-R , GO to AA30 . For the TPM module, GO to AA31 .

No
REPAIR the circuit in question.
  AA13 CHECK FOR RESTORED COMMUNICATION WITH THE BCM , GPSM , AND THE APIM DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuses 18 (10A), 29 (20A) and 9 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Repeat the network test.
  • Do all other MS-CAN modules pass the network test?
Yes
INSTALL the removed fuses. If the vehicle is not equipped with a GPSM module (8-inch touchscreen), GO to Pinpoint Test C .

If the vehicle is equipped with a GPSM (8-inch touchscreen), GO to AA14 .

No
INSTALL the removed fuses. GO to AA15 .
  AA14 CHECK FOR RESTORED COMMUNICATION WITH THE GPSM AND THE APIM DISCONNECTED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect modules one at a time until other MS-CAN modules pass the network test. Skip to the end once network operation is restored.
  • Disconnect: GPSM C2140 .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Disconnect: APIM C2383 .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Do all other MS-CAN modules pass the network test?
Yes
CONNECT all modules.

For restored operation with the GPSM disconnected, GO to Pinpoint Test Q .

For restored operation with the APIM disconnected, GO to Pinpoint Test M .

No
CONNECT all modules.

GO to Pinpoint Test C .
  AA15 CHECK FOR RESTORED COMMUNICATION WITH THE DDM DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuse 7 (7.5A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Repeat the Network Test.
  • Do all other MS-CAN modules pass the network test?
Yes
INSTALL removed fuse.

GO to Pinpoint Test X .

No
INSTALL removed fuse.

GO to AA16 .
  AA16 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE SOD-L , SOD-R AND THE HVAC MODULE DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuses 34 (10A) and 46 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Repeat the network test.
  • Do all other MS-CAN modules pass the network test?
Yes
INSTALL the removed fuses. If the vehicle is not equipped with blind side monitor, GO to Pinpoint Test V .

If the vehicle is equipped with blind side monitor, GO to AA17 .

No
INSTALL the removed fuses. GO to AA18 .
  AA17 CHECK FOR RESTORED COMMUNICATION WITH THE SOD-L , SOD-R AND THE HVAC MODULE DISCONNECTED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect modules one at a time until other MS-CAN modules pass the network test. Skip to the end once network operation is restored.
  • Disconnect: SOD-L C4230 (if equipped) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Disconnect: SOD-R C4229 (if equipped) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Disconnect: HVAC Module C2357A ( EMTC ) or C228A ( DATC ) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Do all other MS-CAN modules pass the network test?
Yes
CONNECT all modules.

For restored operation with the SOD-L disconnected, GO to Pinpoint Test S .

For restored operation with the SOD-R disconnected, GO to Pinpoint Test T .

For restored operation with the HVAC module disconnected, GO to Pinpoint Test V .

No
CONNECT all modules. The MS-CAN tests within specification. VERIFY the correct operation of the scan tool on a known good vehicle.
  AA18 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE DSM , DCSM AND THE TPM MODULE DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BJB Fuses 23 (30A), 28 (30A) and BCM Fuse 9 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Repeat the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuses. If the vehicle is not equipped with dual heated or memory seats, GO to Pinpoint Test R .

If the vehicle is equipped with dual heated or memory seats, GO to AA19 .

No
INSTALL the removed fuses. If the vehicle is equipped with RFA module, GO to AA20 .

If the vehicle is not equipped with RFA module, the MS-CAN tests within specification. VERIFY the correct operation of the scan tool on a known good vehicle.
  AA19 CHECK FOR RESTORED COMMUNICATION WITH THE DSM , DCSM AND THE TPM MODULE DISCONNECTED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect modules one at a time until other MS-CAN modules pass the network test. Skip to the end once network operation is restored.
  • Disconnect: DSM C341D (if equipped) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Disconnect: DCSM C3265C .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Disconnect: TPM Module C9026 .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Do all other MS-CAN modules pass the network test?
Yes
CONNECT all modules.

For restored operation with the DSM disconnected, GO to Pinpoint Test U .

For restored operation with the DCSM disconnected, GO to Pinpoint Test Y .

For restored operation with the TPM module disconnected, GO to Pinpoint Test R .

No
CONNECT all modules. The MS-CAN tests within specification. VERIFY the correct operation of the scan tool on a known good vehicle.
  AA20 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE RFA MODULE DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuses 27 (20A) and 11 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Repeat the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuses. GO to Pinpoint Test L .

No
INSTALL the removed fuses. The MS-CAN tests within specification. VERIFY the correct operation of the scan tool on a known good vehicle.
  AA21 CHECK THE APIM FOR CORRECT OPERATION  
  • Disconnect the APIM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the APIM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, For diagnosing and testing please refer to the on-line Workshop Manual. If you do not have an on-line subscription, go to www.motorcraftservice.com.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA22 CHECK THE BCM FOR CORRECT OPERATION  
  • Disconnect all the BCM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the BCM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new BCM . REFER to Section 419-10 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA23 CHECK THE DDM FOR CORRECT OPERATION  
  • Disconnect all the DDM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the DDM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new DDM . REFER to Section 501-14A (without IA ) or Section 501-14B (with IA ).

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA24 CHECK THE DSM FOR CORRECT OPERATION  
  • Disconnect all the DSM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the DSM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new DSM . REFER to Section 501-10 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA25 CHECK THE DCSM FOR CORRECT OPERATION  
  • Disconnect all the DCSM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the DCSM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new DCSM . REFER to Section 501-10 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA26 CHECK THE GPSM FOR CORRECT OPERATION  
  • Disconnect the GPSM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the GPSM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new GPSM . Refer to the appropriate section in Group 415 for the procedure.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA27 CHECK THE HVAC MODULE FOR CORRECT OPERATION  
  • Disconnect all the HVAC module connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the HVAC module connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new HVAC module. REFER to Section 412-01 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA28 CHECK THE RFA MODULE FOR CORRECT OPERATION  
  • Disconnect all the RFA module connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the RFA module connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new RFA module. REFER to Section 419-10 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA29 CHECK THE SOD-L FOR CORRECT OPERATION  
  • Disconnect the SOD-L connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the SOD-L connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new SOD-L . REFER to Section 419-04 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA30 CHECK THE SOD-R FOR CORRECT OPERATION  
  • Disconnect the SOD-R connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the SOD-R connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new SOD-R . REFER to Section 419-04 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AA31 CHECK THE TPM MODULE FOR CORRECT OPERATION  
  • Disconnect the TPM module connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the TPM module connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new TPM module. REFER to Section 204-04 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test AB: No Infotainment Controller Area Network (I-CAN) Communication, All Modules Are Not Responding

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Communications Network .

 
PINPOINT TEST AB: NO I-CAN COMMUNICATION, ALL MODULES ARE NOT RESPONDING

NOTE: Various modules set network DTCs during this test procedure. Clear DTCs from all modules after completing the diagnostic procedure.

NOTE: Failure to disconnect the battery when instructed results in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  AB1 CHECK THE I-CAN TERMINATION RESISTANCE  
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) C251-9 VDB14 (VT/GY)



  • Is the resistance between 54 and 66 ohms?
Yes
GO to AB2 .

No
GO to AB4 .
  AB2 CHECK THE I-CAN (+) AND I-CAN (-) CIRCUITS FOR A SHORT TO GROUND  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) Ground
    C251-9 VDB14 (VT/GY) Ground



  • Are the resistances greater than 1,000 ohms?
Yes
GO to AB3 .

No
GO to AB11 .
  AB3 CHECK THE I-CAN (+) AND I-CAN (-) CIRCUITS FOR A SHORT TO VOLTAGE  
  • Connect the negative battery cable.
  • Ignition ON.
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) Ground
    C251-9 VDB14 (VT/GY) Ground



  • Are the voltages greater than 6 volts?
Yes
REPAIR the circuit in question.

No
GO to AB12 .
  AB4 CHECK THE I-CAN TERMINATION RESISTOR  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) C251-9 VDB14 (VT/GY)



  • Is the resistance between 108 and 132 ohms?
Yes
GO to AB5 .

No
GO to AB8 .
  AB5 CHECK THE I-CAN TERMINATION RESISTOR WITH THE IPC DISCONNECTED  
  • Disconnect: IPC C220 .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) C251-9 VDB14 (VT/GY)



  • Is the resistance between 108 and 132 ohms?
Yes
GO to AB6 .

No
GO to AB7 .
  AB6 CHECK THE I-CAN CIRCUITS BETWEEN THE IPC AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-25 VDB13 (BU/GY) C251-1 VDB13 (BU/GY)
    C220-26 VDB14 (VT/GY) C251-9 VDB14 (VT/GY)



  • Are the resistances less than 3 ohms?
Yes
GO to AB22 .

No
REPAIR the circuit in question.
  AB7 CHECK THE I-CAN CIRCUITS BETWEEN THE ACM AND THE DLC FOR AN OPEN  
  • Disconnect: Audio Front Control Module (ACM) C240A .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C240A-14 VDB13 (BU/GY) C251-1 VDB13 (BU/GY)
    C240A-15 VDB14 (VT/GY) C251-9 VDB14 (VT/GY)



  • Are the resistances less than 3 ohms?
Yes
GO to AB19 .

No
REPAIR the circuit in question.
  AB8 CHECK THE I-CAN (+) AND I-CAN (-) CIRCUITS FOR A SHORT TOGETHER  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) C251-9 VDB14 (VT/GY)



  • Is the resistance less than 3 ohms?
Yes
GO to AB10 .

No
GO to AB9 .
  AB9 CHECK THE I-CAN CIRCUITS BETWEEN THE IPC AND THE DLC FOR AN OPEN  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) C251-9 VDB14 (VT/GY)



  • Is the resistance greater than 10,000 ohms?
Yes
REPAIR the DLC or REPAIR the circuit in question.

No
A capacitor internal to a module may still be draining, causing irregular resistance readings. WAIT 5 minutes. REPEAT the pinpoint test.
  AB10 CHECK THE I-CAN (+) AND I-CAN (-) CIRCUITS FOR A SHORT TOGETHER WITH THE MODULES DISCONNECTED  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) C251-9 VDB14 (VT/GY)



  • Disconnect the following modules one at a time until resistance is greater than 5 ohms.
    • APIM C2383 (8-inch touchscreen) or C3342 (4.2-inch non-touchscreen) (if equipped)
    • Audio DSP module C4326C (Sony®) (if equipped)
    • ACM C240A
    • FCIM C2402
    • FCDIM C2123 (if equipped)
    • IPC C220
  • Did the resistance change to greater than 5 ohms with one of the modules disconnected?
Yes
For the APIM , GO to AB17 . For the audio DSP module, GO to AB18 . For the ACM , GO to AB19 . For the FCIM , GO to AB20 . For the FCDIM , GO to AB21 . For the IPC , GO to AB22 .

No
REPAIR the circuit in question. CONNECT all modules.
  AB11 CHECK THE I-CAN (+) AND I-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE MODULES DISCONNECTED  
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-1 VDB13 (BU/GY) Ground
    C251-9 VDB14 (VT/GY) Ground



  • Disconnect the following modules one at a time until the resistance is greater than 1,000 ohms.
    • APIM C2383 (8-inch touchscreen) or C3342 (4.2-inch non-touchscreen) (if equipped)
    • Audio DSP module C4326C (Sony®) (if equipped)
    • ACM C240A
    • FCIM C2402
    • FCDIM C2123 (if equipped)
    • IPC C220
  • Are the resistances greater than 1,000 ohms?
Yes
For the APIM , GO to AB17 . For the audio DSP module, GO to AB18 . For the ACM , GO to AB19 . For the FCIM , GO to AB20 . For the FCDIM , GO to AB21 . For the IPC , GO to AB22 .

No
REPAIR the circuit in question. CONNECT all modules.
  AB12 CHECK FOR RESTORED COMMUNICATION WITH THE FCIM AND THE FCDIM DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuse 9 (10A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Repeat the network test.
  • Do all other I-CAN modules pass the network test?
Yes
INSTALL the removed fuse.

For vehicles equipped with a FCDIM , GO to AB13 .

For vehicles not equipped with a FCDIM , GO to Pinpoint Test O .

No
INSTALL the removed fuse. GO to AB14 .
  AB13 CHECK FOR RESTORED COMMUNICATION WITH THE FCDIM DISCONNECTED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: FCDIM C2123 .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Do all other I-CAN modules pass the network test?
Yes
CONNECT all modules.

For restored operation with the FCDIM disconnected, GO to Pinpoint Test P .

No
CONNECT all modules. GO to AB14 .
  AB14 CHECK FOR RESTORED NETWORK COMMUNICATION WITH THE AUDIO DSP MODULE DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuse 5 (20A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Repeat the network test.
  • Do all other modules pass the network test?
Yes
INSTALL the removed fuse. GO to Pinpoint Test W .

No
INSTALL the removed fuse. GO to AB15 .
  AB15 CHECK FOR RESTORED COMMUNICATION WITH THE APIM AND THE ACM DISABLED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: BCM Fuse 9 (10A) or Fuse 29 (20A) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Repeat the network test.
  • Do all other I-CAN modules pass the network test?
Yes
INSTALL the removed fuse.

For restored operation with the APIM disabled, GO to AB16 .

For vehicles not equipped with an APIM , GO to Pinpoint Test N .

No
INSTALL the removed fuse. The I-CAN tests within specification. VERIFY the correct operation of the scan tool on a known good vehicle.
  AB16 CHECK FOR RESTORED COMMUNICATION WITH THE APIM DISCONNECTED  

    NOTE: When re-running the network test, close the Network Test application first or the screen display reverts back to the prior run Network Test results.

  • Disconnect: APIM C2383 (8-inch touchscreen) or C3342 (4.2-inch non-touchscreen) (if equipped) .
  • Enter the following diagnostic mode on the scan tool: Network Test .
  • Do all other I-CAN modules pass the network test?
Yes
CONNECT all modules.

For restored operation with the APIM disconnected, GO to Pinpoint Test M .

No
CONNECT all modules. GO to Pinpoint Test N .
  AB17 CHECK THE APIM FOR CORRECT OPERATION  
  • Disconnect the APIM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the APIM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, For diagnosing and testing please refer to the on-line Workshop Manual. If you do not have an on-line subscription, go to www.motorcraftservice.com.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AB18 CHECK THE AUDIO DSP MODULE FOR CORRECT OPERATION  
  • Disconnect all the audio DSP module connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the audio DSP module connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new audio DSP module. REFER to Section 415-00C .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AB19 CHECK THE ACM FOR CORRECT OPERATION  
  • Disconnect all the ACM connectors.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect all the ACM connectors and make sure they are seated correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new ACM . Refer to the appropriate section in Group 415 for the procedure.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AB20 CHECK THE FCIM FOR CORRECT OPERATION  
  • Disconnect the FCIM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the FCIM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new FCIM . Refer to the appropriate section in Group 415 for the procedure.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AB21 CHECK THE FCDIM FOR CORRECT OPERATION  
  • Disconnect the FCDIM connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the FCDIM connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new FCDIM . Refer to the appropriate section in Group 415 for the procedure.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  AB22 CHECK THE IPC FOR CORRECT OPERATION  
  • Disconnect the IPC connector.
  • Repair:
    • corrosion (replace connector or terminals - clean module pins)
    • damaged or bent pins - replace terminals/pins
    • pushed-out pins - replace pins as necessary
  • Connect the IPC connector and make sure it seats correctly.
  • Operate the system and verify the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new IPC . REFER to Section 413-01 .

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test AC: No Power To The Scan Tool

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 14 , Module Communications Network for schematic and connector information.

Normal Operation and Fault Conditions

The scan tool is connected to the Data Link Connector (DLC) to communicate with modules on the High Speed Controller Area Network (HS-CAN) and the Medium Speed Controller Area Network (MS-CAN).

A loss of ground or poor ground at the DLC may result in HS-CAN , MS-CAN or I-CAN faults while the scan tool is connected.

 
PINPOINT TEST AC: NO POWER TO THE DLC

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Section 414-01 .

Test Step Result / Action to Take
  AC1 CHECK DLC PINS FOR DAMAGE  
  • Disconnect the scan tool cable from the DLC .
  • Inspect DLC pins 4, 5 and 16 for damage.


  • Are DLC pins 4, 5 and 16 OK?
Yes
GO to AC2 .

No
REPAIR the DLC as necessary.
  AC2 CHECK THE VOLTAGE SUPPLY CIRCUIT TO THE DLC  
  • Measure the voltage between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-16 SBP24 (VT/RD) Ground



  • Is the voltage greater than 11 volts?
Yes
GO to AC3 .

No
VERIFY the Body Control Module (BCM) fuse 24 (15A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams Manual to identify the possible causes of the circuit short.
  AC3 CHECK THE DLC GROUND CIRCUITS FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Negative Battery Cable .
  • Measure the resistance between:


  • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C251-4 GD375 (BK/BU) Ground
    C251-5 GD374 (BK/WH) Ground



  • Are the resistances less than 3 ohms?
Yes
CONNECT the negative battery cable. REPAIR the scan tool.

No
REPAIR the circuit in question. CONNECT the negative battery cable.