SECTION 501-09: Rear View Mirrors
2014 Flex Workshop Manual
DIAGNOSIS AND TESTING
Procedure revision date: 05/23/2013

Rear View Mirrors — Exterior


Special Tool(s)
Circuit Tester / Test Light
SGT27000
 

DTC Chart(s)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Section 100-00 for information about these diagnostic practices.



 DTC Chart — DDM

DTC Description Action
B1667 Mirror Driver Up/Down Motor Stalled GO to Pinpoint Test E .
B1668 Mirror Driver Right/Left Motor Stalled GO to Pinpoint Test E .
B1733 Mirror Driver Vertical Switch Circuit Failure GO to Pinpoint Test E .
B1737 Mirror Driver Horizontal Switch Circuit Failure GO to Pinpoint Test E .
B1741 Mirror Passenger Vertical Switch Circuit Failure GO to Pinpoint Test E .
B1745 Mirror Passenger Horizontal Switch Circuit Failure GO to Pinpoint Test E .
B2223 Mirror Driver Drive Circuit Failure GO to Pinpoint Test E .
B2320 Mirror Driver Horizontal Feedback Potentiometer Circuit Failure GO to Pinpoint Test E .
B2322 Mirror Driver Horizontal Feedback Potentiometer Circuit Short to Battery GO to Pinpoint Test E .
B2324 Mirror Driver Vertical Feedback Potentiometer Circuit Failure GO to Pinpoint Test E .
B2326 Mirror Driver Vertical Feedback Potentiometer Circuit Short to Battery GO to Pinpoint Test E .
All other DTCs REFER to Section 501-14A (without IA ) or Section 501-14B (with IA ).



 DTC Chart — DSM

DTC Description Action
B112B Mirror Power Fold Switch Input Short to Battery GO to Pinpoint Test F .
B1669 Mirror Passenger Up/Down Motor Stalled GO to Pinpoint Test E .
B1670 Mirror Passenger Right/Left Motor Stalled GO to Pinpoint Test E .
B2224 Mirror Passenger Driver Circuit Failure GO to Pinpoint Test E .
B2312 Mirror Passenger Horizontal Feedback Potentiometer Circuit Failure GO to Pinpoint Test E .
B2314 Mirror Passenger Horizontal Feedback Potentiometer Circuit Short to Battery GO to Pinpoint Test E .
B2316 Mirror Passenger Vertical Feedback Potentiometer Circuit Failure GO to Pinpoint Test E .
B2318 Mirror Passenger Vertical Feedback Potentiometer Circuit Short to Battery GO to Pinpoint Test E .
All other DTCs REFER to Section 501-10 .

 

Symptom Charts

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Section 100-00 for information about these diagnostic practices.

 
Symptom Chart — Exterior Mirrors
Condition Possible Sources Action
  • The puddle lamps are inoperative
  • Fuse
  • Circuitry
  • Puddle lamp
  • Mirror folds inward due to wind pressure
  • Power folding mirrors are not synchronized
    • Mirror structural bracket is damaged
    • INSPECT the mirror for structural damage. If necessary, INSTALL a new mirror. REFER to Exterior Mirror .
    • Both non-memory mirrors are inoperative
    • Refer to the Diagnostic Routine
    • One non-memory mirror is inoperative
    • Refer to the Diagnostic Routine
    • One non-memory mirror does not operate correctly
    • Refer to the Diagnostic Routine
    • One or both heated exterior mirrors is inoperative
    • Refer to the Diagnostic Routine
    • The heated exterior mirrors do not defrost at the same rate
    • Normal operation of heated exterior mirrors
    • No action required. System operating correctly at this time.
    • The memory mirror is inoperative
    • Refer to the Diagnostic Routine
    • The power folding mirrors do not operate or do not operate correctly
    • Refer to the Diagnostic Routine
    • WAIT 3 minutes with the engine running or 10 minutes with the engine not running for the power folding mirror lockout feature to reset. TEST the system for normal operation.
      • If the system now operates correctly, the power folding mirror motor lockout feature was active.
     
    Symptom Chart — NVH

    NOTE: NVH symptoms should be identified using the diagnostic tools that are available. For a list of these tools, an explanation of their uses and a glossary of common terms, refer to Section 100-04 . Since it is possible any one of multiple systems may be the cause of a symptom, it may be necessary to use a process of elimination type of diagnostic approach to pinpoint the responsible system. If this is not the causal system for the symptom, refer back to Section 100-04 for the next likely system and continue diagnosis.

    Condition Possible Sources Action
    • An exterior mirror vibrates/loose
    • Exterior mirror mounting nuts and bolt loose
    • TIGHTEN nuts and bolts to 9 Nm (80 lb-in).
      • Exterior mirror glass is loose
      • PRESS the center of the exterior mirror glass up, down, left and right to make sure that the exterior mirror glass is seated correctly. If the exterior mirror glass is still loose, REMOVE the exterior mirror glass and INSPECT the exterior mirror backing plate for damage. If the exterior mirror backing plate is damaged, INSTALL a new exterior mirror glass. REFER to Exterior Mirror Glass .
        • Aftermarket air deflector/stone shields
        • If possible, REMOVE aftermarket air deflector/stone shield, then ROAD TEST the vehicle. If concern is no longer present, ADVISE customer that aftermarket components were causing undesired vibration.
        • Wind noise
        • Foam gasket between the exterior mirror and door frame is missing or damaged
        • VERIFY that the foam gasket is present and in good condition. If necessary, REPOSITION the foam gasket between the exterior mirror and door frame.
          • Exterior mirror is not correctly fitted to the door
          • VERIFY that there are no gaps between the exterior mirror and the door. If necessary, LOOSEN the exterior mirror nuts and REPOSITION the exterior mirror.
            • Exterior mirror cover
            • VERIFY that the exterior mirror cover is not loose or broken. If necessary, INSTALL a new exterior mirror cover. REFER to Exterior Mirror Cover .
             

            Pinpoint Tests

             

            Pinpoint Test A: Both Non-Memory Mirrors Are Inoperative

            Diagnostic Overview

            Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

            Refer to Wiring Diagrams Cell 124 , Power Mirrors for schematic and connector information.

            Normal Operation and Fault Conditions

            The accessory delay relay is located inside the BCM and supplies voltage to the master window control switch when the BCM energizes the relay by grounding the relay coil. The exterior mirror control switch is integral to the master window control switch and receives power whenever the master window control switch is powered by the accessory delay relay. The exterior mirror control switch has only one ground circuit. The exterior mirrors share a common circuit for both up/down and right/left movement.

            Possible Sources

             
            PINPOINT TEST A: BOTH NON-MEMORY MIRRORS ARE INOPERATIVE
            Test Step Result / Action to Take
              A1 CHECK FOR VOLTAGE TO THE EXTERIOR MIRROR CONTROL SWITCH  
            • Ignition OFF.
            • Disconnect: Exterior Mirror Control Switch C527.
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C527-3 SBP07 (WH/RD) Ground



            • Is the voltage greater than 11 volts?
            Yes
            GO to A2 .

            No
            VERIFY that BCM fuse 7 (7.5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short. TEST the system for normal operation.
              A2 CHECK FOR GROUND TO THE EXTERIOR MIRROR CONTROL SWITCH  
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C527-3 SBP07 (WH/RD) C527-1 GD233 (BK)



            • Is the voltage greater than 11 volts?
            Yes
            GO to A3 .

            No
            REPAIR the circuit.
              A3 CHECK THE EXTERIOR MIRROR COMMON CIRCUIT FOR A SHORT TO VOLTAGE  
            • Ignition OFF.
            • Disconnect: LH Exterior Mirror C516.
            • Disconnect: RH Exterior Mirror C625.
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C527-6 CPM23 (GY) Ground



            • Is any voltage present?
            Yes
            REPAIR the circuit.

            No
            GO to A4 .
              A4 CHECK THE EXTERIOR MIRROR COMMON CIRCUIT FOR A SHORT TO GROUND  
            • Ignition OFF.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C527-6 CPM23 (GY) Ground



            • Is the resistance greater than 10,000 ohms?
            Yes
            GO to A5 .

            No
            REPAIR the circuit.
              A5 CHECK COMMON CIRCUIT FOR AN OPEN  
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C527-6 CPM23 (GY) C516-2 CPM23 (GY)



            • Is the resistance less than 3 ohms?
            Yes
            INSTALL a new exterior mirror control switch. REFER to Exterior Mirror Control Switch .

            No
            REPAIR the circuit.
             

            Pinpoint Test B: One Non-Memory Mirror Is Inoperative

            Diagnostic Overview

            Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

            Refer to Wiring Diagrams Cell 124 , Power Mirrors for schematic and connector information.

            Normal Operation and Fault Conditions

            Each exterior mirror motor has specific circuits that control the down/up and left/right movement of the glass. The motors share a common return circuit.

            Possible Sources

             
            PINPOINT TEST B: ONE NON-MEMORY MIRROR IS INOPERATIVE
            Test Step Result / Action to Take
              B1 CHECK THE EXTERIOR MIRROR  
            • Ignition OFF.
            • Disconnect: Exterior Mirror Control Switch C527.
            • Carry out the Exterior Rear View Mirror Switch component test. Refer to

              Refer to Wiring Diagrams Cell 149 for component testing.

            • Did the exterior mirror control switch pass the component test?
            Yes
            GO to B2 .

            No
            INSTALL a new exterior mirror control switch. REFER to Exterior Mirror Control Switch .
              B2 CHECK THE EXTERIOR MIRROR COMMON CIRCUIT FOR AN OPEN  
            • Disconnect: Inoperative LH Exterior Mirror C516 or RH Exterior Mirror C625.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C527-6 CPM23 (GY) C516-2 CPM23 (GY)
              RH Mirror Inoperative
              C527-6 CPM23 (GY) C625-2 CPM06 (GN/WH)



            • Is the resistance less than 3 ohms?
            Yes
            CHECK the inoperative exterior mirror jumper harness between the vehicle harness and the exterior mirror motor for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new exterior mirror. REFER to Exterior Mirror . If the jumper harness is OK, INSTALL a new exterior mirror motor. REFER to Exterior Mirror Motor .

            No
            REPAIR the circuit.
             

            Pinpoint Test C: One Non-Memory Mirror Does Not Operate Correctly

            Diagnostic Overview

            Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

            Refer to Wiring Diagrams Cell 124 , Power Mirrors for schematic and connector information.

            Normal Operation and Fault Conditions

            Refer to Rear View Mirrors .

            Possible Sources

             
            PINPOINT TEST C: ONE NON-MEMORY MIRROR DOES NOT OPERATE CORRECTLY
            Test Step Result / Action to Take
              C1 CHECK THE EXTERIOR MIRROR LEFT AND RIGHT MOVEMENT  
            • Ignition ON.
            • Operate the LH and RH exterior mirrors in the left and right direction using the exterior mirror control switch.
            • Do both exterior mirrors move left and right?
            Yes
            GO to C2 .

            No
            GO to C6 .
              C2 CHECK THE EXTERIOR MIRROR UP/DOWN MOTOR  
            • Ignition OFF.
            • Disconnect: Inoperative LH Exterior Mirror C516 or RH Exterior Mirror C625.
            • Ignition ON.
            • Select the incorrectly operating mirror on the exterior mirror control switch.
            • NOTICE: The following step uses a test light to simulate normal circuit loads. Use only the test lamp recommended in the Special Tools table at the beginning of this section or equivalent. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test light probe connection to the vehicle. Do not use the test lamp probe directly on any connector.
            • Connect a test light between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C516-1 CPM17 (BU/GN) C516-2 CPM23 (GY)
              RH Mirror Inoperative
              C625-1 CMP34 (WH/BN) C625-2 CPM23 (GY)



            • Observe the test light while using the exterior mirror control switch in the up, down and released positions.
            • Did the test light illuminate in the up and down position and not illuminate in the released position?
            Yes
            CHECK the inoperative exterior mirror jumper harness between the vehicle harness and the exterior mirror motor for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new exterior mirror. REFER to Exterior Mirror . If the jumper harness is OK, INSTALL a new exterior mirror motor. REFER to Exterior Mirror Motor .

            No
            GO to C3 .
              C3 CHECK THE EXTERIOR MIRROR UP/DOWN CIRCUIT FOR A SHORT TO VOLTAGE  
            • Ignition OFF.
            • Disconnect: Master Window Control Switch C527.
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C516-1 CPM17 (BU/GN) Ground
              RH Mirror Inoperative
              C625-1 CMP34 (WH/BN) Ground



            • Is any voltage present?
            Yes
            REPAIR the circuit.

            No
            GO to C4 .
              C4 CHECK THE EXTERIOR MIRROR UP/DOWN CIRCUIT FOR A SHORT TO GROUND  
            • Ignition OFF.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C516-1 CPM17 (BU/GN) Ground
              RH Mirror Inoperative
              C625-1 CMP34 (WH/BN) Ground



            • Is the resistance greater than 10,000 ohms?
            Yes
            GO to C5 .

            No
            REPAIR the circuit.
              C5 CHECK THE EXTERIOR MIRROR UP/DOWN CIRCUIT FOR AN OPEN  
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C527-5 CPM17 (BU/GN) C516-1 CPM17 (BU/GN)
              RH Mirror Inoperative
              C527-2 CPM21 (YE/VT) C625-1 CMP34 (WH/BN)



            • Is the resistance less than 3 ohms?
            Yes
            INSTALL a new exterior mirror control switch. REFER to Exterior Mirror Control Switch .

            No
            REPAIR the circuit.
              C6 CHECK THE EXTERIOR MIRROR LEFT/RIGHT MOTOR  
            • Ignition OFF.
            • Disconnect: Inoperative LH Exterior Mirror C516 or RH Exterior Mirror C625.
            • Ignition ON.
            • Select the incorrectly operating mirror on the exterior mirror control switch.
            • NOTICE: The following step uses a test light to simulate normal circuit loads. Use only the test lamp recommended in the Special Tools table at the beginning of this section or equivalent. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test light probe connection to the vehicle. Do not use the test lamp probe directly on any connector.
            • Connect a test light between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C516-4 CPM16 (BN/BU) C516-2 CPM23 (GY)
              RH Mirror Inoperative
              C625-4 CPM33 (WH/VT) C625-2 CMP06 (GN/WH)



            • Observe the test light while using the exterior mirror control switch in the right, left and released positions.
            • Did the test light illuminate in the right and left position and not illuminate in the released position?
            Yes
            CHECK the inoperative exterior mirror jumper harness between the vehicle harness and the exterior mirror motor for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new exterior mirror. REFER to Exterior Mirror . If the jumper harness is OK, INSTALL a new exterior mirror motor. REFER to Exterior Mirror Motor .

            No
            GO to C7 .
              C7 CHECK THE EXTERIOR MIRROR LEFT/RIGHT CIRCUIT FOR A SHORT TO VOLTAGE  
            • Ignition OFF.
            • Disconnect: Master Window Control Switch C527.
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C516-4 CPM16 (BN/BU) Ground
              RH Mirror Inoperative
              C625-4 CPM33 (WH/VT) Ground



            • Is any voltage present?
            Yes
            REPAIR the circuit.

            No
            GO to C8 .
              C8 CHECK THE EXTERIOR MIRROR LEFT/RIGHT CIRCUIT FOR A SHORT TO GROUND  
            • Ignition OFF.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C516-4 CPM16 (BN/BU) Ground
              RH Mirror Inoperative
              C625-4 CPM33 (WH/VT) Ground



            • Is the resistance greater than 10,000 ohms?
            Yes
            GO to C9 .

            No
            REPAIR the circuit.
              C9 CHECK THE EXTERIOR MIRROR UP/DOWN CIRCUIT FOR AN OPEN  
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C527-5 CPM16 (BN/BU) C516-4 CPM16 (BN/BU)
              RH Mirror Inoperative
              C527-7 CPM20 (BN/WH) C625-4 CPM33 (WH/VT)



            • Is the resistance less than 3 ohms?
            Yes
            INSTALL a new exterior mirror control switch. REFER to Exterior Mirror Control Switch .

            No
            REPAIR the circuit.
             

            Pinpoint Test D: The Heated Exterior Mirror is Inoperative

            Diagnostic Overview

            Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

            Refer to Wiring Diagrams Cell 56 , Heated Windows for schematic and connector information.

            Refer to Wiring Diagrams Cell 124 , Power Mirrors for schematic and connector information.

            Normal Operation and Fault Conditions

            Refer to Rear View Mirrors .

            Possible Sources

             
            PINPOINT TEST D: THE HEATED EXTERIOR MIRROR IS INOPERATIVE
            Test Step Result / Action to Take
              D1 CHECK THE OPERATION OF THE REAR WINDOW DEFROST SYSTEM  
            • With the engine running, activate the rear window defrost.
            • Using an infrared temperature gun or equivalent, measure the temperature of the rear window glass for approximately 30 seconds, noting changes in temperature.
            • Does the temperature of the rear window glass rise?
            Yes
            GO to D2 .

            No
            REFER to Section 501-11 to diagnose the rear window defrost system.
              D2 CHECK THE OPERATION OF THE HEATED EXTERIOR REAR VIEW MIRRORS  
            • With the engine running, activate the rear window defrost.
            • Using an infrared temperature gun or equivalent, measure the temperature of the RH and LH exterior rear view mirror glass for approximately 30 seconds, noting changes in temperature.
            • Does at least one heated mirror glass operate correctly?
            Yes
            GO to D4 .

            No
            VERIFY the BJB fuse 50 (10A) is OK. If OK, GO to D3 . If not OK, REFER to the Wiring Diagrams manual to identify the possible cause of the circuit short.
              D3 CHECK FOR VOLTAGE TO BJB FUSE 50 (10A)  
            • Verify BJB fuse 50 (10A) is installed.
            • Ignition ON.
            • With the engine running, activate the rear window defrost.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              Fuse 50 CRD06 (BN/YE) Ground



            • Is the voltage greater than 11 volts?
            Yes
            REPAIR circuit CRD13 (GN/VT).

            No
            REPAIR circuit CRD06 (BN/YE).
              D4 CHECK THE VOLTAGE TO THE INOPERATIVE HEATED EXTERIOR REAR VIEW MIRROR GLASS  
            • Ignition OFF.
            • Disconnect: Inoperative LH Exterior Mirror C516 or RH Exterior Mirror C625.
            • Ignition ON.
            • With the engine running, activate the rear window defrost
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C516-6 CRD13 (GN/VT) Ground
              RH Mirror Inoperative
              C625-6 CRD13 (GN/VT) Ground



            • Is the voltage greater than 11 volts?
            Yes
            GO to D5 .

            No
            REPAIR the circuit.
              D5 CHECK THE INOPERATIVE EXTERIOR REAR VIEW MIRROR GROUND CIRCUIT FOR AN OPEN  
            • Ignition OFF.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              LH Mirror Inoperative
              C516-7 GD233 (BK) Ground
              RH Mirror Inoperative
              C625-7 GD348 (BK/YE) Ground



            • Is the resistance less than 3 ohms?
            Yes
            CHECK the LH or RH exterior mirror jumper harness between the vehicle harness and the exterior mirror glass for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new LH or RH exterior mirror. REFER to Exterior Mirror . If the jumper harness is OK, INSTALL a new LH or RH exterior mirror glass. REFER to Exterior Mirror Glass . TEST the system for normal operation.

            No
            REPAIR the circuit.
             

            Pinpoint Test E: The Memory Mirror is Inoperative

            Diagnostic Overview

            Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

            Refer to Wiring Diagrams Cell 124 , Power Mirrors for schematic and connector information.

            Normal Operation and Fault Conditions

            The exterior mirror control switch sends voltage and ground inputs to the Driver Door Module (DDM) which controls LH mirror movement by providing the appropriate voltage and ground polarity to the LH exterior mirror up/down and left/right motors. The Driver Seat Module (DSM) controls RH mirror movement by providing the appropriate voltage and ground polarity to the RH exterior mirror up/down and left/right motors. The LH and RH exterior mirrors each contain potentiometers for up/down and left/right position status. The DDM (LH mirror) and DSM (RH mirror) supply the exterior mirror feedback potentiometers a reference voltage and reference ground. The DDM and DSM use these feedback signals to store/recall mirror positions.



             DTC Fault Trigger Conditions

            DTC Description Fault Trigger Conditions
            • B1667
            Mirror Driver Up/Down Motor Stalled During self-test, the DDM (LH mirror) or DSM (RH mirror) attempts to operate the exterior mirror motor and uses the motor's position sensor to monitor movement. If no motor movement is sensed, the DDM or DSM disables the output after 250 milliseconds and the DTC is set. The DDM or DSM will retry motor operation on the next activation of the exterior mirror control switch.
            • B1669
            Mirror Passenger Up/Down Motor Stalled
            • B1668
            Mirror Driver Right/Left Motor Stalled During self-test, the DDM (LH mirror) or DSM (RH mirror) attempts to operate the exterior mirror motor and uses the motor's position sensor to monitor movement. If no motor movement is sensed, the DDM or DSM disables the output after 250 milliseconds and the DTC is set. The DDM or DSM will retry motor operation on the next activation of the exterior mirror control switch.
            • B1670
            Mirror Passenger Right/Left Motor Stalled
            • B1733
            Mirror Driver Vertical Switch Circuit Failure During self-test, if the DDM senses a short to ground or short to battery fault on the switch circuit, the DTC is set. During normal operation, if a fault is sensed on the circuit for greater than 2 minutes, the DTC is set as continuous. With the DTC set, any input signal on the circuit is ignored.
            • B1741
            Mirror Passenger Vertical Switch Circuit Failure
            • B1737
            Mirror Driver Horizontal Switch Circuit Failure During self-test, if the DDM senses a short to ground or short to battery fault on the switch circuit, the DTC is set. During normal operation, if a fault is sensed on the circuit for greater than 2 minutes, the DTC is set as continuous. With the DTC set, any input signal on the circuit is ignored.
            • B1745
            Mirror Passenger Horizontal Switch Circuit Failure
            • B2223
            Mirror Driver Drive Circuit Failure These DTCs set when the DDM (LH mirror) or DSM detects a short to ground or battery on either a driver or passenger motor drive circuit.
            • B2224
            Mirror Passenger Drive Circuit Failure
            • B2312
            Mirror Passenger Horizontal Feedback Potentiometer Circuit Failure These DTCs set when the DDM (LH mirror) or DSM (RH mirror) detects an open or short to ground on either a driver or passenger mirror horizontal position feedback circuit. When the DTC is set, the DDM or DSM operates the motor for 1 second then movement stops.
            • B2320
            Mirror Driver Horizontal Feedback Potentiometer Circuit Failure
            • B2314
            Mirror Passenger Horizontal Feedback Potentiometer Circuit Short to Battery These DTCs set when the DDM (LH mirror) or DSM (RH mirror) detects a short to battery on either a driver or passenger mirror horizontal position feedback circuit. When DTC is set, the DDM or DSM operates the motor for 1 second then movement stops.
            • B2322
            Mirror Driver Horizontal Feedback Potentiometer Circuit Short to Battery
            • B2316
            Mirror Passenger Vertical Feedback Potentiometer Circuit Failure These DTCs set when the DDM (LH mirror) or DSM (RH mirror) detects an open or short to ground on either a driver or passenger mirror vertical position feedback circuit. When DTC is set, the DDM or DSM operates the motor for 1 second then movement stops.
            • B2324
            Mirror Driver Vertical Feedback Potentiometer Circuit Failure
            • B2318
            Mirror Passenger Vertical Feedback Potentiometer Circuit Short to Battery These DTCs set when the DDM (LH mirror) or DSM (RH mirror) detects a short to battery on either a driver or passenger mirror vertical position feedback circuit. When DTC is set, the DDM or DSM operates the motor for 1 second then movement stops.
            • B2326
            Mirror Driver Vertical Feedback Potentiometer Circuit Short to Battery

            Possible Sources

             
            PINPOINT TEST E: THE MEMORY MIRROR IS INOPERATIVE
            Test Step Result / Action to Take
              E1 CHECK POWER WINDOW OPERATION  
            • Ignition ON.
            • Operate the power windows from the master window control switch.
            • Do all the power windows operate?
            Yes
            GO to E2 .

            No
            REFER to Section 501-11 to diagnose the windows.
              E2 RETRIEVE THE DTCs FROM THE DSM AND DDM  
            • Using a scan tool, perform the DSM and DDM self-tests.
            • Are any DTCs retrieved?
            Yes
            If DTC B1667 or B1668 is present with other DTCs, DIAGNOSE the other DTCs first.

            If DTC B1667 or B1668 is present without other DTCs, INSPECT the LH exterior mirror motor for foreign material, damage or a binding condition. If no condition is found, GO to E9 .

            If DTC B1669 or B1670 is present with other DTCs, DIAGNOSE the other DTCs first.

            If DTC B1669 or B1670 is present without other DTCs, INSPECT the RH exterior mirror motor for foreign material, damage or a binding condition. If no condition is found, GO to E11 .

            For DTCs B1733, B1737, B1741 or B1745, GO to E13 .

            For DTC B2223, GO to E16 .

            For DTC B2224, GO to E18 .

            For DTCs B2312, B2316, B2320 or B2324, GO to E20 .

            For DTCs B2314, B2318, B2322 or B2326, GO to E23 .

            For all other DSM DTCs, REFER to Section 501-10 .

            For all other DDM DTCs, REFER to Section 501-14A (without IA ) or Section 501-14B (with IA ).

            No
            GO to E3 .
              E3 CHECK OPERATION OF THE MIRRORS FROM THE EXTERIOR MIRROR CONTROL SWITCH  
            • Operate the mirrors using the exterior mirror control switch.
            • Does the LH or RH mirror operate using the exterior mirror control switch?
            Yes
            If the LH or RH exterior mirror operates correctly in at least one direction, GO to E8 .

            No
            If both the LH and RH exterior mirrors are inoperative, GO to E4 .
              E4 CHECK THE EXTERIOR MIRROR CONTROL SWITCH  
            • Ignition OFF.
            • Disconnect: DDM C501A.
            • Ignition ON.
            • Select the LH mirror on the exterior mirror control switch.
            • NOTICE: The following step uses a test light to simulate normal circuit loads. Use only the test lamp recommended in the Special Tools table at the beginning of this section or equivalent. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test light probe connection to the vehicle. Do not use the test lamp probe directly on any connector.
            • Connect a test light between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C501A-10 CPM16 (BN/BU) C501A-11 CPM23 (GY)



            • Observe the test light while using the exterior mirror control switch in the right position.
            • Did the light illuminate?
            Yes
            GO to E25 .

            No
            GO to E5 .
              E5 CHECK THE MIRROR SWITCH COMMON CIRCUIT FOR A SHORT TO VOLTAGE  
            • Ignition OFF.
            • Disconnect: Master Window Control Switch C527.
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C501A-11 CPM23 (GY) Ground



            • Is any voltage present?
            Yes
            REPAIR the circuit.

            No
            GO to E6 .
              E6 CHECK THE MIRROR SWITCH COMMON CIRCUIT FOR A SHORT TO GROUND  
            • Ignition OFF.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C501A-11 CPM23 (GY) Ground



            • Is the resistance greater than 10,000 ohms?
            Yes
            GO to E7 .

            No
            REPAIR the circuit.
              E7 CHECK THE MIRROR SWITCH COMMON CIRCUIT FOR AN OPEN  
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C527-6 CPM23 (GY) C501A-11 CPM23 (GY)



            • Is the resistance less than 3 ohms?
            Yes
            INSTALL a new exterior mirror control switch. REFER to Exterior Mirror Control Switch .

            No
            REPAIR the circuit.
              E8 CHECK THE EXTERIOR MIRROR SWITCH CIRCUITS FOR AN OPEN  
            • Ignition OFF.
            • Disconnect: DDM C501A.
            • Disconnect: Master Window Control Switch C527.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C527-8 CPM16 (BN/BU) C501A-10 CPM16 (BN/BU)
              C527-5 CPM17 (BU/GN) C501A-9 CPM17 (BU/GN)
              C527-7 CPM20 (BN/WH) C501A-8 CPM20 (BN/WH)
              C527-2 CPM21 (YE/VT) C501A-7 CPM21 (YE/VT)



            • Are the resistances less than 3 ohms?
            Yes
            GO to E25 .

            No
            REPAIR the affected circuit.
              E9 CHECK THE LH EXTERIOR MIRROR FOR VOLTAGE WHILE COMMANDING THE DDM PIDs  
            • Ignition OFF.
            • Disconnect: LH Exterior Mirror C516.
            • Ignition ON.
            • Using a scan tool, view DDM PIDs.
            • For DTC B1667 , while toggling the DDM PID Driver's Mirror Up (DR_UP) to On, measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C516-1 CPM29 (GN) Ground



            • For DTC B1668 , while toggling the DDM PID Driver's Mirror Right (DR_RIGHT) to On, measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C516-4 CPM28 (BU/BN) Ground



            • For DTCs B1667 and B1668 , while toggling the DDM PID Driver's Mirror Down (DR_DOWN) to On, measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C516-2 CPM03 (BU/WH) Ground



            • Does the voltage momentarily change from 0 volts to greater than 11 volts when the active command is toggled ON?
            Yes
            CHECK the LH exterior mirror jumper harness between the vehicle harness and the exterior mirror motor for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new LH exterior mirror. REFER to Exterior Mirror . If the jumper harness is OK, INSTALL a new LH exterior mirror motor. REFER to Exterior Mirror Motor .

            No
            GO to E10 .
              E10 CHECK THE LH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR AN OPEN  
            • Ignition OFF.
            • Disconnect: DDM C501B.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              DTC B1667
              C501B-4 CPM29 (GN) C516-1 CPM29 (GN)
              DTC B1668
              C501B-5 CPM28 (BU/BN) C516-4 CPM28 (BU/BN)
              DTCs B1667 and B1668
              C501B-2 CPM03 (BU/WH) C516-2 CPM03 (BU/WH)



            • Is the resistance less than 3 ohms?
            Yes
            GO to E25 .

            No
            REPAIR the circuit.
              E11 CHECK THE RH EXTERIOR MIRROR FOR VOLTAGE WHILE COMMANDING THE DSM PIDs  
            • Ignition OFF.
            • Disconnect: RH Exterior Mirror C625.
            • Ignition ON.
            • Using a scan tool, view DSM PIDs.
            • For DTC B1669 , while toggling the DSM PID Passenger's Mirror Up (PR_UP) to On, measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C625-1 CPM34 (WH/BN) Ground



            • For DTC B1670 , while toggling the DSM PID Passenger's Mirror Right (PR_RIGHT) to On, measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C625-4 CPM33 (WH/VT) Ground



            • For DTCs B1669 and B1670 , while toggling the DSM PID Passenger's Mirror Down (PR_DOWN) to On, measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C625-2 CPM06 (GN/WH) Ground



            • Does the voltage momentarily change from 0 volts to greater than 11 volts when the active command is toggled ON?
            Yes
            CHECK the RH exterior mirror jumper harness between the vehicle harness and the exterior mirror motor for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new RH exterior mirror. REFER to Exterior Mirror . If the jumper harness is OK, INSTALL a new RH exterior mirror motor. REFER to Exterior Mirror Motor .

            No
            GO to E12 .
              E12 CHECK THE RH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR AN OPEN  
            • Ignition OFF.
            • Disconnect: DSM C341D.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              DTC B1669
              C341D-7 CPM34 (WH/BN) C625-1 CPM34 (WH/BN)
              DTC B1670
              C341D-6 CPM33 (WH/VT) C625-4 CPM33 (WH/VT)
              DTCs B1669 and B1670
              C341D-8 CPM31 (YE/GY) C625-2 CPM06 (GN/WH)



            • Is the resistance less than 3 ohms?
            Yes
            GO to E26 .

            No
            REPAIR the circuit.
              E13 CHECK THE EXTERIOR MIRROR CONTROL SWITCH  
            • Ignition OFF.
            • Disconnect: Master Window Control Switch C527.
            • Ignition ON.
            • Using a scan tool, perform the DDM self-test.
            • Did DTC B1733, B1737, B1741 or B1745 return?
            Yes
            GO to E14 .

            No
            INSTALL a new exterior mirror control switch. REFER to Section 501-11 .
              E14 CHECK THE MIRROR CONTROL CIRCUITS FOR A SHORT TO VOLTAGE  
            • Ignition OFF.
            • Disconnect: DDM C501A (DTC B1733 or B1737).
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              DTC B1733
              C527-5 CPM17 (BU/GN) Ground
              DTC B1737
              C527-8 CPM16 (BN/BU) Ground
              DTC B1741
              C527-2 CPM21 (YE/VT) Ground
              DTC B1745
              C527-7 CPM20 (BN/WH) Ground



            • Is any voltage present?
            Yes
            REPAIR the circuit.

            No
            GO to E15 .
              E15 CHECK THE MIRROR CONTROL CIRCUITS FOR A SHORT TO GROUND  
            • Ignition OFF.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              DTC B1733
              C527-5 CPM17 (BU/GN) Ground
              DTC B1737
              C527-8 CPM16 (BN/BU) Ground
              DTC B1741
              C527-2 CPM21 (YE/VT) Ground
              DTC B1745
              C527-7 CPM20 (BN/WH) Ground



            • Is the resistance greater than 10,000 ohms?
            Yes
            GO to E25 .

            No
            REPAIR the circuit.
              E16 CHECK THE LH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR A SHORT TO VOLTAGE  
            • Ignition OFF.
            • Disconnect: LH Exterior Mirror C516.
            • Disconnect: DDM C501B.
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C516-1 CPM29 (GN) Ground
              C516-2 CPM03 (BU/WH) Ground
              C516-4 CPM28 (BU/BN) Ground



            • Are any voltages present?
            Yes
            REPAIR the affected circuit.

            No
            GO to E17 .
              E17 CHECK THE LH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR A SHORT TO GROUND  
            • Ignition OFF.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C516-1 CPM29 (GN) Ground
              C516-2 CPM03 (BU/WH) Ground
              C516-4 CPM28 (BU/BN) Ground



            • Are the resistances greater than 10,000 ohms?
            Yes
            GO to E24 .

            No
            REPAIR the affected circuit.
              E18 CHECK THE RH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR A SHORT TO VOLTAGE  
            • Ignition OFF.
            • Disconnect: RH Exterior Mirror C625.
            • Disconnect: DSM C341D.
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C625-1 CPM34 (WH/BN) Ground
              C625-2 CPM06 (GN/WH) Ground
              C625-4 CPM33 (WH/VT) Ground



            • Are any voltages present?
            Yes
            REPAIR the affected circuit.

            No
            GO to E19 .
              E19 CHECK THE RH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR A SHORT TO GROUND  
            • Ignition OFF.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C625-1 CPM34 (WH/BN) Ground
              C625-2 CPM06 (GN/WH) Ground
              C625-4 CPM33 (WH/VT) Ground



            • Are the resistances greater than 10,000 ohms?
            Yes
            GO to E24 .

            No
            REPAIR the affected circuit.
              E20 CHECK THE MIRROR POSITION SENSOR CIRCUITS FOR A SHORT TO GROUND  
            • Ignition OFF.
            • Disconnect: LH Exterior Mirror C516 (DTC B2320 or B2324).
            • Disconnect: RH Exterior Mirror C625 (DTC B2312 or B2316).
            • Disconnect: DDM C501A (DTC B2320 or B2324).
            • Disconnect: DDM C501B (DTC B2320 or B2324).
            • Disconnect: DSM C341D (DTC B2312 or B2316).
            • For DTC B2320 or B2324 , measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C516-9 VPM36 (BN/YE) Ground
              C516-10 LPM30 (GY/VT) Ground
              C516-11 VPM35 (YE/BU) Ground
              C516-12 RPM30 (YE) Ground



            • For DTC B2312 or B2316 , measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C625-9 VPM38 (BN/GN) Ground
              C625-10 LPM12 (BU/GY) Ground
              C625-11 VPM37 (BU/OG) Ground
              C625-12 RPM12 (VT/WH) Ground



            • Are the resistances greater than 10,000 ohms?
            Yes
            GO to E21 .

            No
            REPAIR the affected circuit.
              E21 CHECK THE MIRROR POSITION SENSOR CIRCUITS FOR AN OPEN  
            • For DTC B2320 or B2324 , measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C501A-1 VPM36 (BN/YE) C516-9 VPM36 (BN/YE)
              C501B-9 LPM30 (GY/VT) C516-10 LPM30 (GY/VT)
              C501A-2 VPM35 (YE/BU) C516-11 VPM35 (YE/BU)
              C501B-21 RPM30 (YE) C516-12 RPM30 (YE)



            • For DTC B2312 or B2316 , measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341D-14 VPM38 (BN/GN) C625-9 VPM38 (BN/GN)
              C341D-1 LPM30 (GY/VT) C625-10 LPM12 (BU/GY)
              C341D-15 VPM37 (BU/OG) C625-11 VPM37 (BU/OG)
              C341D-11 RPM30 (YE) C625-12 RPM12 (VT/WH)



            • Are the resistances less than 3 ohms?
            Yes
            GO to E22 .

            No
            REPAIR the affected circuit.
              E22 CHECK THE MIRROR POSITION SENSOR FEED AND RETURN FROM THE DSM  
            • Connect: DDM C501A (DTC B2320 or B2324).
            • Connect: DDM C501B (DTC B2320 or B2324).
            • Connect: DSM C341D (DTC B2312 or B2316).
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              DTC B2320 or B2324
              C516-10 LPM30 (GY/VT) C516-12 RPM30 (YE)
              DTC B2312 or B2316
              C625-10 LPM12 (BU/GY) C625-12 RPM12 (VT/WH)



            • Is any voltage present?
            Yes
            For DTC B2312 or B2316, CHECK the RH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open or shorted circuits and damaged or pushed-out pins.

            For DTC B2320 or B2324, CHECK the LH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open or shorted circuits and damaged or pushed-out pins.

            If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new RH exterior mirror. REFER to Exterior Mirror . If the jumper harness is OK, INSTALL a new RH exterior mirror motor. REFER to Exterior Mirror Motor .

            No
            For DDM DTC B2320 or B2324, GO to E25 .

            For DSM DTC B2320 or B2324, GO to E26 .
              E23 CHECK THE MIRROR POSITION SENSOR CIRCUITS FOR A SHORT TO VOLTAGE  
            • Ignition OFF.
            • Disconnect: LH Exterior Mirror C516 (DTC B2322 or B2326).
            • Disconnect: RH Exterior Mirror C625 (DTC B2314 or B2318).
            • Disconnect: DDM C501A (DTC B2322 or B2326).
            • Disconnect: DDM C501B (DTC B2322 or B2326).
            • Disconnect: DSM C341D (DTC B2314 or B2318).
            • Ignition ON.
            • For DTC B2322 or B2326 , measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C516-9 VPM36 (BN/YE) Ground
              C516-10 LPM30 (GY/VT) Ground
              C516-11 VPM35 (YE/BU) Ground
              C516-12 RPM30 (YE) Ground



            • For DTC B2314 or B2318 , measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C625-9 VPM38 (BN/GN) Ground
              C625-10 LPM12 (BU/GY) Ground
              C625-11 VPM37 (BU/OG) Ground
              C625-12 RPM12 (VT/WH) Ground



            • Are any voltages present?
            Yes
            REPAIR the affected circuit.

            No
            For DTC B2314 or B2318, CHECK the RH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open or shorted circuits and damaged or pushed-out pins.

            For DTC B2322 or B2326, CHECK the LH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open or shorted circuits and damaged or pushed-out pins.

            If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new RH exterior mirror. REFER to Exterior Mirror . If the jumper harness is OK, INSTALL a new RH exterior mirror motor. REFER to Exterior Mirror Motor .
              E24 CHECK THE EXTERIOR MIRROR  
            • Ignition OFF.
            • Connect: DDM C501A (DTC B2223).
            • Connect: DDM C501B (DTC B2223).
            • Connect: DSM C341D (DTC B2224).
            • Ignition ON.
            • Using a scan tool, clear the DTCs and perform the DSM and DDM self-test.
            • Did DDM DTC B2223 or DSM DTC B2224 return?
            Yes
            For DDM DTC B2223, GO to E25 .

            For DSM DTC B2224, GO to E26 .

            No
            CHECK the inoperative exterior mirror jumper harness between the vehicle harness and the exterior mirror motor for open or short circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new exterior mirror. REFER to Exterior Mirror . If the jumper harness is OK, INSTALL a new exterior mirror motor. REFER to Exterior Mirror Motor .
              E25 CHECK FOR CORRECT DDM OPERATION  
            • Disconnect and inspect all the DDM connectors.
            • Repair:
              • corrosion (install new connector or terminals – clean module pins)
              • damaged or bent pins – install new terminals/pins
              • pushed-out pins – install new pins as necessary
            • Reconnect the DDM connectors. Make sure they seat and latch correctly.
            • Operate the system and determine if the concern is still present.
            • Is the concern still present?
            Yes
            CHECK On-Line Automotive Service Information System (OASIS) for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new DDM . REFER to Section 501-14A (without IA ) or Section 501-14B (with IA ).

            No
            The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
              E26 CHECK FOR CORRECT DSM OPERATION  
            • Disconnect and inspect all the DSM connectors.
            • Repair:
              • corrosion (install new connector or terminals – clean module pins)
              • damaged or bent pins – install new terminals/pins
              • pushed-out pins – install new pins as necessary
            • Reconnect the DSM connectors. Make sure they seat and latch correctly.
            • Operate the system and determine if the concern is still present.
            • Is the concern still present?
            Yes
            CHECK On-Line Automotive Service Information System (OASIS) for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new DSM . REFER to Section 501-10 .

            No
            The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
             

            Pinpoint Test F: The Power Folding Mirrors Do Not Operate Or Do Not Operate Correctly

            Diagnostic Overview

            Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

            Refer to Wiring Diagrams Cell 124 , Power Mirrors for schematic and connector information.

            Normal Operation and Fault Conditions

            Refer to Rear View Mirrors .



             DTC Fault Trigger Conditions

            DTC Description Fault Trigger Conditions
            • B112B
            Mirror Power Fold Switch Input Short to Battery This DTC sets when the DSM detects a short to battery on the power fold switch circuit.

            Possible Sources

             
            PINPOINT TEST F: THE POWER FOLDING MIRRORS DO NOT OPERATE OR DO NOT OPERATE CORRECTLY
            Test Step Result / Action to Take
              F1 CHECK THE RECORDED RESULTS FROM THE DSM ON-DEMAND SELF-TEST  
            • Ignition ON.
            • Using a scan tool, perform the DSM self-test.
            • Is DTC B112B present?
            Yes
            GO to F10 .

            No
            GO to F2 .
              F2 CHECK THE OPERATION OF THE POWER FOLDING MIRRORS  
            • Position the exterior mirror control switch to the center position.
            • Press the exterior mirror control switch rearward towards the FOLD/UNFOLD position to activate the power folding mirrors.
            • Do the RH and LH power folding mirror operate?
            Yes
            The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector or the power folding mirror power lockout feature may have been active. TEST the system for normal operation.

            No
            If both the LH and RH power folding mirrors are inoperative, GO to F3 .

            If only the LH power folding mirror is inoperative, GO to F11 .

            If only the RH power folding mirror is inoperative, GO to F12 .
              F3 CHECK THE EXTERIOR MIRROR CONTROL SWITCH  
            • Ignition OFF.
            • Place the exterior mirror selection switch in the center position (LH and RH exterior mirror not selected).
            • Disconnect: Exterior Mirror Control Switch C527.
            • While pressing the exterior mirror control switch in the rearward direction (fold/unfold) and then releasing the switch, measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              (component side)C527-4 (component side) C527-1



            • Is the resistance less than 3 ohms with the switch pressed and greater than 10,000 ohms with the switch released?
            Yes
            GO to F4 .

            No
            INSTALL a new exterior mirror control switch. REFER to Exterior Mirror Control Switch .
              F4 CHECK THE MIRROR SWITCH COMMON CIRCUT FOR AN OPEN BETWEEN THE EXTERIOR MIRROR CONTROL SWITCH AND THE DSM  
            • Disconnect: DSM C341D.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341D-16 RPM11 (YE/OG) C527-6 CPM23 (GY)



            • Is the resistance less than 3 ohms?
            Yes
            GO to F5 .

            No
            REPAIR the circuit.
              F5 CHECK THE FOLDING MOTOR CONTROL CIRCUIT FOR A SHORT TO GROUND  
            • Disconnect: DSM C341C.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341C-18 CPM22 (GY/BN) Ground



            • Is the resistance greater than 10,000 ohms?
            Yes
            GO to F6 .

            No
            REPAIR the circuit.
              F6 CHECK THE FOLDING MOTOR CONTROL CIRCUIT FOR AN OPEN  
            • Disconnect: DSM C341C.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341C-18 CPM22 (GY/BN) C527-4 CPM22 (GY/BN)



            • Is the resistance less than 3 ohms?
            Yes
            GO to F7 .

            No
            REPAIR the circuit. SYNCHRONIZE the power folding mirrors. REFER to Motor Synchronization — Exterior, Power Folding .
              F7 CHECK THE FOLDING MIRROR OUTPUT CIRCUITS FOR A SHORT TO VOLTAGE  
            • Disconnect: LH Exterior Mirror C516 and RH Exterior Mirror C625.
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341C-2 CPM04 (VT/BN) Ground
              C341C-1 CPM39 (GN/VT) Ground



            • Is any voltage present?
            Yes
            REPAIR the affected circuit. SYNCHRONIZE the power folding mirrors. REFER to Motor Synchronization — Exterior, Power Folding .

            No
            GO to F8 .
              F8 CHECK THE FOLDING MIRROR OUTPUT CIRCUITS FOR AN OPEN  
            • Ignition OFF.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341C-2 CPM04 (VT/BN) C516-13 CPM04 (VT/BN)
              C341C-1 CPM39 (GN/VT) C516-14 CPM39 (GN/VT)



            • Are the resistances less than 3 ohms?
            Yes
            GO to F9 .

            No
            REPAIR the affected circuit. SYNCHRONIZE the power folding mirrors. REFER to Motor Synchronization — Exterior, Power Folding .
              F9 CHECK THE FOLDING MIRROR OUTPUT CIRCUITS FOR A SHORT TO GROUND  
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341C-2 CPM04 (VT/BN) Ground
              C341C-1 CPM39 (GN/VT) Ground



            • Are the resistances greater than 10,000 ohms?
            Yes
            GO to F13 .

            No
            REPAIR the affected circuit. SYNCHRONIZE the power folding mirrors. REFER to Motor Synchronization — Exterior, Power Folding .
              F10 CHECK THE FOLDING MOTOR CONTROL CIRCUIT FOR A SHORT TO VOLTAGE  
            • Ignition OFF.
            • Disconnect: Exterior Mirror Control Switch C527.
            • Disconnect: DSM C341C.
            • Ignition ON.
            • Measure the voltage between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341C-18 CPM22 (GY/BN) Ground



            • Is any voltage present?
            Yes
            REPAIR the affected circuit. SYNCHRONIZE the power folding mirrors. REFER to Motor Synchronization — Exterior, Power Folding .

            No
            GO to F13 .
              F11 CHECK THE LH POWER FOLD EXTERIOR MIRROR CIRCUITS FOR AN OPEN  
            • Ignition OFF.
            • Disconnect: LH Exterior Mirror C516.
            • Disconnect: DSM C341C.
            • Ignition ON.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341C-2 CPM04 (VT/BN) C516-13 CPM04 (VT/BN)
              C341C-1 CPM39 (GN/VT) C516-14 CPM39 (GN/VT)



            • Are the resistances less than 3 ohms?
            Yes
            CHECK the LH exterior mirror jumper harness between the vehicle harness and the exterior mirror glass for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new LH exterior mirror. REFER to Exterior Mirror . SYNCHRONIZE the power folding mirrors. REFER to Motor Synchronization — Exterior, Power Folding .

            No
            REPAIR the affected circuit. SYNCHRONIZE the power folding mirrors. REFER to Motor Synchronization — Exterior, Power Folding .
              F12 CHECK THE RH POWER FOLD EXTERIOR MIRROR CIRCUIT FOR AN OPEN  
            • Ignition OFF.
            • Disconnect: RH Exterior Mirror C625.
            • Disconnect: DSM C341C.
            • Ignition ON.
            • Measure the resistance between:


            • Positive Lead Negative Lead
              Pin Circuit Pin Circuit
              C341C-2 CPM04 (VT/BN) C625-13 CPM04 (VT/BN)
              C341C-1 CPM39 (GN/VT) C625-14 CPM39 (GN/VT)



            • Are the resistances less than 3 ohms?
            Yes
            CHECK the RH exterior mirror jumper harness between the vehicle harness and the exterior mirror glass for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new RH exterior mirror. REFER to Exterior Mirror . SYNCHRONIZE the power folding mirrors. REFER to Motor Synchronization — Exterior, Power Folding .

            No
            REPAIR the affected circuit. SYNCHRONIZE the power folding mirrors. REFER to Motor Synchronization — Exterior, Power Folding .
              F13 CHECK FOR CORRECT DSM OPERATION  
            • Disconnect and inspect all the DSM connectors.
            • Repair:
              • corrosion (install new connector or terminals – clean module pins)
              • damaged or bent pins – install new terminals/pins
              • pushed-out pins – install new pins as necessary
            • Reconnect the DSM connectors. Make sure they seat and latch correctly.
            • Operate the system and determine if the concern is still present.
            • Is the concern still present?
            Yes
            CHECK On-Line Automotive Service Information System (OASIS) for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new DSM . REFER to Section 501-10 .

            No
            The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.