SECTION 413-00: Instrument Cluster and Panel Illumination
2014 Flex Workshop Manual
DIAGNOSIS AND TESTING
Procedure revision date: 05/02/2013

Instrument Cluster and Panel Illumination

DTC Charts

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Section 100-00 for information about these diagnostic practices.



 Related Module DTC Chart — BCM

DTC Description Action
B1315:11 Backlighting (Non Reflective Controls) Illumination Output: Circuit Short to Ground GO to Pinpoint Test B .
B1315:15 Backlighting (Non Reflective Controls) Illumination Output: Circuit Short To Battery or Open GO to Pinpoint Test C .
All Other DTCs — REFER to Section 419-10 .



 Related Module DTC Chart — SCCM

DTC Description Action
B1124:09 Lamp Fade Control: Component Failure GO to Pinpoint Test A .
All Other DTCs — REFER to Section 211-05 .

 

Symptom Chart

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Section 100-00 for information about these diagnostic practices.

 
Symptom Chart: Instrument Cluster and Panel Illumination
Condition Possible Sources Action
  • A module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Module
  • All dimmable illumination does not dim
  • Refer to the Diagnostic Routine
  • All dimmable non-networked illumination is inoperative
  • Refer to the Diagnostic Routine
  • All dimmable non-networked illumination is always on
  • Refer to the Diagnostic Routine
  • The steering wheel switch illumination is inoperative
  • Refer to the Diagnostic Routine
  • One or more switch or component illumination is inoperative
  • Refer to the Diagnostic Routine
  • The right front or either rear window control switch illumination is inoperative
  • Window control switch
  • VERIFY the operation of the power windows.
    • If the power windows operate correctly, INSTALL a new window control switch. REFER to Section 501-11 .
  • The left front window control switch illumination is inoperative
  • Wiring, terminals or connectors
  • Window control switch
  • VERIFY the operation of the power mirrors.
    • If the power mirrors operate correctly, INSTALL a new window control switch. REFER to Section 501-11 .
  • The IPC illumination is inoperative/does not dim
  • IPC
  • CARRY OUT the network test.
    • If the scan tool responds with no communication with the IPC , REFER to Section 418-00 .
    • If the scan tool communicates with the IPC , INSTALL a new IPC . REFER to Section 413-01 .
  • The FCIM illumination is inoperative/does not dim
  • FCIM
  • CARRY OUT the network test.
    • If the scan tool responds with no communication with the FCIM , REFER to Section 418-00 .
    • If the scan tool communicates with the FCIM , INSTALL a new FCIM . Refer to the appropriate section in Group 415 for the procedure.
    • The FCDIM illumination is inoperative/does not dim
    • FCDIM
    • CHECK for normal operation of the audio system.
      • If the audio system operates correctly, INSTALL a new FCDIM . REFER to Section 415-00A .
      • If the audio system does not operate correctly, REFER to Section 415-00A to diagnose the audio system does not operate correctly from the FCDIM .
    • The FDIM illumination is inoperative/does not dim
    • FDIM
    • CHECK for normal operation of the audio system.
      • If the audio system operates correctly, INSTALL a new FDIM . REFER to Section 415-00B (8-Inch (203 mm) Touchscreen, 7 Speakers) or Section 415-00C (Sony® Sound 8-Inch (203 mm) Touchscreen, 12 Speakers).
      • If the audio system does not operate correctly, REFER to Section 415-00B (8-Inch (203 mm) Touchscreen, 7 Speakers) or Section 415-00C (Sony® Sound 8-Inch (203 mm) Touchscreen, 12 Speakers) to diagnose the audio system does not operate correctly from the FDIM .
     

    Pinpoint Tests

     

    Pinpoint Test A: All Dimmable Illumination Does Not Dim

    Diagnostic Overview

    Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

    Refer to Wiring Diagrams Cell 71 , Cluster and Panel Illumination for schematic and connector information.

    Normal Operation and Fault Conditions

    Refer to Instrument Cluster and Panel Illumination .



     DTC Fault Trigger Conditions

    DTC Description Fault Trigger Conditions
    • B1124:09
    		Lamp Fade Control: Component Failure Sets when the SCCM detects a short to ground from the instrument panel dimmer switch up/down input or dome lamp request input circuits.

    Possible Sources

     
    PINPOINT TEST A: ALL DIMMABLE ILLUMINATION DOES NOT DIM
    Test Step Result / Action to Take
      A1 CHECK THE RECORDED RESULTS FROM THE SCCM ON-DEMAND SELF-TEST  
    • Ignition ON.
    • Using a scan tool, perform the SCCM self-test.
    • Is DTC B1124:09 present?
    		Yes
    GO to A2 .

    No
    GO to A4 .
      A2 CHECK THE INSTRUMENT PANEL DIMMER SWITCH  
    • Ignition OFF.
    • Disconnect: Instrument Panel Dimmer Switch C2065.
    • Ignition ON.
    • Using a scan tool, clear the DTCs and perform the SCCM self-test.
    • Is DTC B1124:09 still present?
    		Yes
    GO to A3 .

    No
    INSTALL a new instrument panel dimmer switch. REFER to Instrument Panel Dimmer Switch .
      A3 CHECK THE INSTRUMENT PANEL DIMMER SWITCH INPUT CIRCUITS FOR A SHORT TO GROUND  
    • Ignition OFF.
    • Disconnect: SCCM C2414A.
    • Measure the resistance between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      C2065-2 VLN36 (GY/OG) — Ground
      C2065-3 CLN56 (BN/VT) — Ground
      C2065-7 CLN55 (YE/VT) — Ground



    • Are the resistances greater than 10,000 ohms?
    		Yes
    GO to A9 .

    No
    REPAIR the affected circuit.
      A4 CHECK THE INSTRUMENT PANEL DIMMER SWITCH  
    • Disconnect: Instrument Panel Dimmer Switch C2065.
    • Carry out the instrument panel dimmer switch component test.

      Refer to Wiring Diagrams Cell 149 for component testing.

    • Is the instrument panel dimmer switch OK?
    		Yes
    GO to A5 .

    No
    INSTALL a new instrument panel dimmer switch. REFER to Instrument Panel Dimmer Switch .
      A5 CHECK THE INSTRUMENT PANEL DIMMER SWITCH UP AND DOWN INPUT CIRCUITS FOR VOLTAGE  
    • Ignition ON.
    • Measure the voltage between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      C2065-3 CLN56 (BN/VT) — Ground
      C2065-7 CLN55 (YE/VT) — Ground



    • Are the voltages greater than 5 volts?
    		Yes
    GO to A7 .

    No
    GO to A6 .
      A6 CHECK THE INSTRUMENT PANEL DIMMER SWITCH UP AND DOWN INPUT CIRCUITS FOR AN OPEN  
    • Ignition OFF.
    • Disconnect: SCCM C2414A.
    • Measure the resistance between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      C2414A-17 CLN56 (BN/VT) C2065-3 CLN56 (BN/VT)
      C2414A-18 CLN55 (YE/VT) C2065-7 CLN55 (YE/VT)



    • Are the resistances less than 3 ohms?
    		Yes
    GO to A9 .

    No
    REPAIR the affected circuit.
      A7 CHECK THE INSTRUMENT PANEL DIMMER SWITCH INPUT AND RETURN CIRCUITS FOR A SHORT TO VOLTAGE  
    • Ignition OFF.
    • Disconnect: SCCM C2414A.
    • Ignition ON.
    • Measure the voltage between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      C2065-2 VLN36 (GY/OG) — Ground
      C2065-3 CLN56 (BN/VT) — Ground
      C2065-4 RLN29 (WH/OG) — Ground
      C2065-7 CLN55 (YE/VT) — Ground



    • Is any voltage present?
    		Yes
    REPAIR the affected circuit.

    No
    GO to A8 .
      A8 CHECK THE INSTRUMENT PANEL DIMMER SWITCH RETURN CIRCUIT FOR AN OPEN  
    • Ignition OFF.
    • Measure the resistance between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      C2414A-15 RLN29 (WH/OG) C2065-4 RLN29 (WH/OG)



    • Is the resistance less than 3 ohms?
    		Yes
    GO to A9 .

    No
    REPAIR the circuit.
      A9 CHECK THE INSTRUMENT PANEL DIMMER SWITCH INPUT AND RETURN CIRCUITS FOR A SHORT TOGETHER  
    • Measure the resistance between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      C2065-2 VLN36 (GY/OG) C2065-3 CLN56 (BN/VT)
      C2065-2 VLN36 (GY/OG) C2065-4 RLN29 (WH/OG)
      C2065-2 VLN36 (GY/OG) C2065-7 CLN55 (YE/VT)
      C2065-3 CLN56 (BN/VT) C2065-4 RLN29 (WH/OG)
      C2065-3 CLN56 (BN/VT) C2065-7 CLN55 (YE/VT)
      C2065-4 RLN29 (WH/OG) C2065-7 CLN55 (YE/VT)



    • Are the resistances greater than 10,000 ohms?
    		Yes
    GO to A10 .

    No
    REPAIR the affected circuits.
      A10 CHECK FOR CORRECT SCCM OPERATION  
    • Disconnect and inspect all the SCCM connectors.
    • Repair:
      • corrosion (install new connector or terminals – clean module pins)
      • damaged or bent pins – install new terminals/pins
      • pushed-out pins – install new pins as necessary
    • Reconnect the SCCM connectors. Make sure they seat and latch correctly.
    • Operate the system and determine if the concern is still present.
    • Is the concern still present?
    		Yes
    CHECK On-Line Automotive Service Information System (OASIS) for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new SCCM . REFER to Section 211-05 .

    No
    The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
     

    Pinpoint Test B: All Dimmable Non-Networked Illumination Is Inoperative

    Diagnostic Overview

    Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

    Refer to Wiring Diagrams Cell 71 , Cluster and Panel Illumination for schematic and connector information.

    Normal Operation and Fault Conditions

    Refer to Instrument Cluster and Panel Illumination .



     DTC Fault Trigger Conditions

    DTC Description Fault Trigger Conditions
    • B1315:11
    		Backlighting (Non Reflective Controls) Illumination Output: Circuit Short To Ground Sets when the BCM detects a short to ground from the backlighting output circuit.

    Possible Sources

     
    PINPOINT TEST B: ALL DIMMABLE NON-NETWORKED ILLUMINATION IS INOPERATIVE
    Test Step Result / Action to Take
      B1 BYPASS THE BCM  
    • Ignition OFF.
    • Disconnect: BCM C2280B.
    • Connect a fused jumper wire between:


      • Lead 1 Lead 2
      Pin Circuit Pin Circuit
      C2280B-40 VLN04 (VT/GY) — Battery positive



    • Do the backlighting components illuminate?
    		Yes
    REMOVE the jumper wire. GO to B2 .

    No
    VERIFY the BCM fuse 12 (15A) is OK. If OK, REMOVE the jumper wire. REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
      B2 CHECK FOR CORRECT BCM OPERATION  
    • Disconnect and inspect all the BCM connectors.
    • Repair:
      • corrosion (install new connector or terminals – clean module pins)
      • damaged or bent pins – install new terminals/pins
      • pushed-out pins – install new pins as necessary
    • Reconnect the BCM connectors. Make sure they seat and latch correctly.
    • Operate the system and determine if the concern is still present.
    • Is the concern still present?
    		Yes
    CHECK On-Line Automotive Service Information System (OASIS) for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new BCM . REFER to Section 419-10 .

    No
    The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
     

    Pinpoint Test C: All Dimmable Non-Networked Illumination Is Always On

    Diagnostic Overview

    Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

    Refer to Wiring Diagrams Cell 71 , Cluster and Panel Illumination for schematic and connector information.

    Normal Operation and Fault Conditions

    Refer to Instrument Cluster and Panel Illumination .



     DTC Fault Trigger Conditions

    DTC Description Fault Trigger Conditions
    • B1315:15
    		Backlighting (Non Reflective Controls) Illumination Output: Circuit Short To Battery or Open Sets when the BCM detects an open or a short to voltage from the backlighting output circuit.

    Possible Sources

     
    PINPOINT TEST C: ALL DIMMABLE NON-NETWORKED ILLUMINATION IS ALWAYS ON
    Test Step Result / Action to Take
      C1 CHECK THE EXTERIOR LIGHTING  
    • Ignition OFF.
    • Place the headlamp switch in the OFF position.
    • Wait 1 minute and observe the parking lamps.
    • Are the parking lights illuminated?
    		Yes
    REFER to Section 417-01 .

    No
    GO to C2 .
      C2 CHECK THE BCM BACKLIGHTING OUTPUT CIRCUIT FOR A SHORT TO VOLTAGE  
    • Disconnect: BCM C2280B.
    • Ignition ON.
    • Do the dimmable backlighted components continue to illuminate?
    		Yes
    REPAIR circuit VLN04 (VT/GY).

    No
    GO to C3 .
      C3 CHECK FOR CORRECT BCM OPERATION  
    • Disconnect and inspect all the BCM connectors.
    • Repair:
      • corrosion (install new connector or terminals – clean module pins)
      • damaged or bent pins – install new terminals/pins
      • pushed-out pins – install new pins as necessary
    • Reconnect the BCM connectors. Make sure they seat and latch correctly.
    • Operate the system and determine if the concern is still present.
    • Is the concern still present?
    		Yes
    CHECK On-Line Automotive Service Information System (OASIS) for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new BCM . REFER to Section 419-10 .

    No
    The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
     

    Pinpoint Test D: The Steering Wheel Switch Illumination Is Inoperative

    Diagnostic Overview

    Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

    Refer to Wiring Diagrams Cell 71 , Cluster and Panel Illumination for schematic and connector information.

    Normal Operation and Fault Conditions

    Refer to Instrument Cluster and Panel Illumination .

    Possible Sources

     
    PINPOINT TEST D: THE STEERING WHEEL SWITCH(ES) ILLUMINATION IS INOPERATIVE
    Test Step Result / Action to Take
      D1 CHECK OTHER NON-NETWORK DIMMABLE LIGHTING SOURCES  
    • Ignition OFF.
    • Place the headlamp switch in the parking lamps on position.
    • Using the instrument panel dimmer switch, change the dimmable backlighting to its brightest setting.
    • Are all non-networked dimmable backlighting sources inoperative?
    		Yes
    GO to Pinpoint Test A .

    No
    If all steering wheel switches do not illuminate, GO to D2 .

    If an individual steering wheel switch does not illuminate, GO to D5 .
      D2 CHECK THE HORN OPERATION  
    • Push the driver air bag against the steering wheel to activate the horn.
    • Does the horn sound?
    		Yes
    GO to D3 .

    No
    REFER to Section 413-06 .
      D3 CHECK THE STEERING WHEEL BACKLIGHTING VOLTAGE SUPPLY CIRCUIT FOR AN OPEN  
    • Disconnect: Clockspring C218A.
    • Ignition ON.
    • Measure the voltage between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      C218A-9 VLN04 (VT/GY) — Ground



    • Is the voltage greater than 11 volts?
    		Yes
    GO to D4 .

    No
    REPAIR the circuit.
      D4 CHECK THE STEERING WHEEL AND HARNESS  
    • Connect: Clockspring C218A.
    • Remove the driver air bag module. Refer to Section 501-20B .
    • Disconnect: Clockspring C218B.
    • Connect: Battery Ground Cable.
    • Place the headlamp switch in the parking lamps on position.
    • Using the instrument panel dimmer switch, change the dimmable backlighting to its brightest setting.
    • Measure the component side voltage between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      C218B-9 VLN04 — Ground



    • Is the voltage greater than 11 volts?
    		Yes
    REPAIR the steering wheel harness for an open or INSTALL a new steering wheel. REFER to Section 211-04 .

    No
    INSTALL a new clockspring. REFER to Section 501-20B .
      D5 CHECK THE SUSPECT STEERING WHEEL SWITCH FOR VOLTAGE  
    • Remove the driver air bag module. Refer to Section 501-20B .
    • Disconnect: Inoperative LH Steering Wheel Switch C2998 or RH Steering Wheel Switch C2999.
    • Connect: Battery Ground Cable.
    • Place the headlamp switch in the parking lamps on position.
    • Using the instrument panel dimmer switch, change the dimmable backlighting to its brightest setting.
    • Measure the voltage between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      LH Steering Wheel Switch
      C2998-10 VLN04 C2998-5 RRH02
      RH Steering Wheel Switch
      C2999-6 VLN04 C2999-1 RRH02



    • Is the voltage greater than 11 volts?
    		Yes
    INSTALL a new LH or RH steering wheel switch. REFER to Section 211-05 .

    No
    REPAIR the steering wheel harness for an open or INSTALL a new steering wheel. REFER to Section 211-04 .
     

    Pinpoint Test E: One Or More Switch Or Component Illumination Is Inoperative

    Diagnostic Overview

    Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

    Refer to Wiring Diagrams Cell 71 , Cluster and Panel Illumination for schematic and connector information.

    Normal Operation and Fault Conditions

    Refer to Instrument Cluster and Panel Illumination .

    Possible Sources

     
    PINPOINT TEST E: ONE OR MORE ILLUMINATION SOURCE IS INOPERATIVE
    Test Step Result / Action to Take
      E1 CHECK THE VOLTAGE TO THE SINGLE ILLUMINATION  

      NOTE: If the instrument panel dimmer switch illumination is the inoperative source, increase the backlighting brightness to the highest setting before unplugging the instrument panel dimmer switch connector.

    • Ignition OFF.
    • Disconnect: Inoperative Illumination Source.
    • Ignition ON.
    • Place the headlamp switch in the parking lamps on position.
    • Using the instrument panel dimmer switch, change the dimmable backlighting to its brightest setting.
    • Measure the voltage between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      Active Park Assist Switch
      C3360-3 VLN04 (VT/GY) — Ground
      Headlamp Switch
      C205-1 VLN04 (VT/GY) — Ground
      Start/Stop Switch
      C2195-5 VLN04 (VT/GY) — Ground
      Power Liftgate Switch
      C2269-3 VLN04 (VT/GY) — Ground
      Instrument Panel Dimmer Switch
      C2065-1 VLN04 (VT/GY) — Ground
      Floor Shifter Inline
      C3376F-6 VLN04 (VT/GY) — Ground
      Auxiliary Climate Control Assembly
      C3198-18 VLN04 (VT/GY) — Ground
      Roof Opening Panel Switch
      C912-2 CBP32 (GN/VT) — Ground
      LH Door Lock Switch
      C505-3 CBP32 (GN/VT) — Ground
      RH Door Lock Switch
      C605-3 CBP32 (GN/VT) — Ground



    • Is the voltage greater than 11 volts?
    		Yes
    For start/stop switch, INSTALL a new start/stop switch. REFER to Section 211-05 .

    For instrument panel dimmer switch, INSTALL a new instrument panel dimmer switch. REFER to Instrument Panel Dimmer Switch .

    For auxiliary climate control assembly, INSTALL a new auxiliary climate control assembly. REFER to Section 412-01 .

    For power liftgate switch, INSTALL a new power liftgate switch.

    For roof opening panel switch, INSTALL a new roof opening panel switch.

    For LH and RH door lock switches, INSTALL a new door lock switch. REFER to Section 501-14A .

    For all other components, GO to E2 .

    No
    REPAIR the circuit.
      E2 CHECK THE GROUND CIRCUIT TO THE ILLUMINATION SOURCE FOR CONTINUITY  
    • Measure the voltage between:


      • Positive Lead Negative Lead
      Pin Circuit Pin Circuit
      Active Park Assist Switch
      C3360-3 VLN04 (VT/GY) C3360-2 GD375 (BK/BU)
      Headlamp Switch
      C205-1 VLN04 (VT/GY) C205-8 GD375 (BK/BU)
      Floor Shifter Inline
      C3376F-6 VLN04 (VT/GY) C3376F-5 GD375 (BK/BU)



    • Is the voltage greater than 11 volts?
    		Yes
    For active park assist switch, INSTALL a new active park assist switch. REFER to Section 413-13B .

    For headlamp switch, INSTALL a new headlamp switch. REFER to Section 417-01 .

    For floor shifter, INSTALL a new selector lever bezel. REFER to Section 307-05 .

    No
    REPAIR the circuit.