2014 Flex Workshop Manual

SECTION 501-16: Wipers and Washers	2014 Flex Workshop Manual
DIAGNOSIS AND TESTING	Procedure revision date: 05/02/2013

Wipers and Washers

Special Tool(s)
	Circuit Tester/Test Lamp SGT27000
	Flex Probe Kit NUD105-R025D

DTC Chart

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

SCCM DTC Chart

DTC	Description	Action
B1008:09	Wiper Mode Switch: Component Failure	INSTALL a new multifunction switch. REFER to Section 211-05 . CLEAR the DTCs and REPEAT the self-test. If the DTC is retrieved again, INSTALL a new SCCM . REFER to Section 211-05 .
B1051:09	Front Washer Switch: Component Failure	INSTALL a new multifunction switch. REFER to Section 211-05 . CLEAR the DTCs and REPEAT the self-test. If the DTC is retrieved again, INSTALL a new SCCM . REFER to Section 211-05 .
B1052:09	Rear Washer Switch: Component Failure	INSTALL a new multifunction switch. REFER to Section 211-05 . CLEAR the DTCs and REPEAT the self-test. If the DTC is retrieved again, INSTALL a new SCCM . REFER to Section 211-05 .
B10AD:02	Rain Sensor: General Signal Failure	GO to Pinpoint Test E .
B10AD:08	Rain Sensor: Bus Signal/Message Failure	GO to Pinpoint Test E .
B10AD:49	Rain Sensor: Internal Electronic Failure	INSTALL a new rain sensor. REFER to Rain Sensor .
B1131:02	Wiper Motor Module: General Signal Failure	GO to Pinpoint Test B .
B1131:08	Wiper Motor Module: Bus Signal/Message Failure	GO to Pinpoint Test B .
B12F7:09	Single Wipe Switch: Component Failure	INSTALL a new multifunction switch. REFER to Section 211-05 . CLEAR the DTCs and REPEAT the self-test. If the DTC is retrieved again, INSTALL a new SCCM . REFER to Section 211-05 .
All other DTCs	—	REFER to Section 211-05 .

Symptom Chart

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Symptom Chart
Condition	Possible Sources	Action
All windshield wiper modes are inoperative	Refer to the Diagnostic Routine	GO to Pinpoint Test A .
The intermittent and/or low speed windshield wipers are inoperative	Refer to the Diagnostic Routine	GO to Pinpoint Test B .
The high speed windshield wipers are inoperative	Windshield wiper motor	INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .
The windshield wipers stay on continuously	Refer to the Diagnostic Routine	GO to Pinpoint Test C .
The windshield wipers do not operate correctly in the intermittent mode	Refer to the Diagnostic Routine	If the vehicle is not equipped with rain sensitive wipers, GO to Pinpoint Test D . If the vehicle is equipped with rain sensitive wipers, GO to Pinpoint Test E .
The rain sensitive wiper feature is inoperative	Refer to the Diagnostic Routine	GO to Pinpoint Test E .
The rain sensitive wipers have erratic/inconsistent operation	Refer to the Diagnostic Routine	GO to Pinpoint Test E .
The rain sensitive wipers are too sensitive/not sensitive enough to moisture	Refer to the Diagnostic Routine	GO to Pinpoint Test E .
The windshield wipers do not park at the correct position	Refer to the Diagnostic Routine	GO to Pinpoint Test F .
The windshield washer is inoperative or always on	Refer to the Diagnostic Routine	GO to Pinpoint Test G .
One or more rear wiper modes are inoperative	Refer to the Diagnostic Routine	GO to Pinpoint Test H .
The rear wiper stays on continuously	Refer to the Diagnostic Routine	GO to Pinpoint Test I .
The rear window washer is inoperative or always on	Refer to the Diagnostic Routine	GO to Pinpoint Test J .
The rear wiper does not park at the correct position	Pivot arm adjustment	After the rear wiper motor is parked, REMOVE the rear wiper pivot arm. REFER to Wiper Pivot Arm — Rear . ADJUST the pivot arm as necessary. INSTALL the rear wiper pivot arm.

Pinpoint Tests

Pinpoint Test A: All Windshield Wipers Modes Are Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 81 , Wipers and Washers for schematic and connector information.

Normal Operation and Fault Conditions

Refer to System Operation - Windshield Wipers in Wipers and Washers .

Refer to System Operation - Windshield Washer in Wipers and Washers .

Refer to Component Description - Multifunction Switch in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

Possible Sources

Fuse
Wiring, terminals or connectors
Wiper relay
Multifunction switch
Windshield wiper motor
SCCM

Visual Inspection and Diagnostic Pre-checks

Inspect the BJB fuse 4 (30A) and make sure it is OK.
Inspect the wiper relay for damage.

PINPOINT TEST A: ALL WINDSHIELD WIPER MODES ARE INOPERATIVE

Test Step

Result / Action to Take

A1 CHECK THE WIPER RELAY

Disconnect: Wiper Relay.
Substitute a known good relay and recheck the windshield wiper motor operation.
Do the wipers operate?

Yes
REMOVE the known good relay. INSTALL a new wiper relay.

No
REMOVE the known good relay. GO to A2 .

A2 CHECK THE BATTERY SUPPLIED VOLTAGE CIRCUIT TO THE WIPER RELAY FOR AN OPEN

Ignition OFF.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
Wiper relay pin 3	SBB04 (GN/RD)	—	Ground

Is the voltage greater than 11 volts?

Yes
GO to A3 .

No
VERIFY the fuse 4 (30A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.

A3 CHECK THE IGNITION SUPPLIED VOLTAGE CIRCUIT TO THE WIPER RELAY FOR AN OPEN

Ignition ON.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
Wiper relay pin 1	CDC64 (WH/BU)	—	Ground

Is the voltage greater than 11 volts?

Yes
GO to A4 .

No
REPAIR the circuit.

A4 CHECK THE WIPER RELAY COIL GROUND CIRCUIT FOR AN OPEN

Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
Wiper relay pin 1	CDC64 (WH/BU)	Wiper relay pin 2	GD120 (BK/GN)

Is the voltage greater than 11 volts?

Yes
GO to A5 .

No
REPAIR the circuit.

A5 CHECK THE WINDSHIELD WIPER MOTOR VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

Ignition OFF.
Connect: Wiper Relay.
Disconnect: Windshield Wiper Motor C125.
Ignition ON.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-8	CRW03 (VT/WH)	—	Ground

Is the voltage greater than 11 volts?

Yes
GO to A6 .

No
REPAIR the circuit.

A6 CHECK THE WINDSHIELD WIPER MOTOR GROUND CIRCUIT FOR AN OPEN

Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-8	CRW03 (VT/WH)	C125-6	GD120 (BK/GN)

Is the voltage greater than 11 volts?

Yes
GO to A7 .

No
REPAIR the circuit.

A7 CHECK THE FAIL-SAFE HIGH SPEED WIPER GROUND CIRCUIT CONTROL

Ignition OFF.
Place the wiper/washer switch to the high speed setting.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-1	CRW15 (BN/WH)	—	Ground

Is the resistance less than 3 ohms?

Yes
INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

No
GO to A8 .

A8 CHECK THE FAIL-SAFE HIGH SPEED WIPER GROUND CIRCUIT FOR AN OPEN

NOTE: If steps A1-A7 did not identify the cause of the concern, a double fault is present. After the fail-safe ground is diagnosed and repaired, it is necessary check all operation modes and diagnose any symptom still present.

Disconnect: SCCM C2414A.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-1	CRW15 (BN/WH)	C2414A-13	CRW15 (BN/WH)

Is the resistance less than 3 ohms?

Yes
INSTALL a new multifunction switch. REFER to Section 211-05 . TEST the system for normal operation. If the concern is still present, GO to A9 .

No
REPAIR the circuit.

A9 CHECK FOR CORRECT SCCM OPERATION

Disconnect and inspect all SCCM connectors.
Repair:

corrosion (install new connector or terminals – clean module pins)

damaged or bent pins – install new terminals/pins

pushed-out pins – install new pins as necessary

Reconnect the SCCM connectors. Make sure they seat and latch correctly.
Operate the system and determine if the concern is still present.
Is the concern still present?

Yes
CHECK On-Line Automotive Service Information System (OASIS) for any applicable . If a exists for this concern, DISCONTINUE this test and FOLLOW instructions. If no address this concern, INSTALL a new . REFER to Section 211-05 .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

Pinpoint Test B: The Intermittent And/Or Low Speed Windshield Wipers Are Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 81 , Wipers and Washers for schematic and connector information.

Normal Operation and Fault Conditions

Refer to System Operation - Windshield Wipers in Wipers and Washers .

Refer to System Operation - Intermittent Wipers in Wipers and Washers .

Refer to Component Description - Multifunction Switch in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

SCCM DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B1131:02	Wiper Motor Module: General Signal Failure	Sets when the SCCM detects a general signal failure occurs on the LIN .
B1131:08	Wiper Motor Module: Bus Signal/Message Failure	Sets when the SCCM loses communication with the windshield wiper motor over the LIN .

Possible Sources

Wiring, terminals or connectors
Multifunction switch
Windshield wiper motor
Rain sensor (if equipped)
SCCM

Visual Inspection and Diagnostic Pre-checks

Inspect the multifunction switch for damage.

PINPOINT TEST B: THE INTERMITTENT AND/OR LOW SPEED WINDSHIELD WIPERS ARE INOPERATIVE

Test Step

Result / Action to Take

B1 CHECK FOR SCCM DTC B1131:02 OR DTC B1131:08

Ignition ON.
Using a scan tool, perform the SCCM self-test.
Is DTC B1131:02 or DTC B1131:08 present?

Yes
GO to B4 .

No
GO to B2 .

B2 CHECK THE LOW SPEED WINDSHIELD WIPER OPERATION

Place the wiper/washer switch to the low speed setting and observe the windshield wipers. Place the wiper/washer switch to the off setting.
Do the windshield wipers operate with the wiper/washer switch in the low speed setting?

Yes
If not equipped with a rain sensor, GO to Pinpoint Test D . If equipped with a rain sensor, GO to Pinpoint Test E .

No
GO to B3 .

B3 CHECK THE MULTIFUNCTION SWITCH LOW SPEED SETTING INPUT

Using a scan tool, monitor the SCCM F_WIP_SLO_SW PID.
Place the wiper/washer switch to the low speed setting.
Does the PID indicate the wiper/washer switch is in the low speed setting?

Yes
INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

No
INSTALL a new multifunction switch. REFER to Section 211-05 . TEST the system for normal operation.

If the concern is still present, INSTALL a new . REFER to Section 211-05 .

B4 CHECK THE HIGH SPEED WIPER OPERATION

Place the wiper/washer switch to the high speed setting and observe the windshield wipers. Place the wiper/washer switch to the off setting.
Do the windshield wipers operate with the wiper/washer switch in the high speed setting?

Yes
GO to B5 .

No
GO to Pinpoint Test A .

B5 CHECK THE WINDSHIELD WIPER MOTOR LOGIC GROUND CIRCUIT FOR AN OPEN

Ignition OFF.
Disconnect: Windshield Wiper Motor C125.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-3	GD123 (BK/GY)	—	Ground

Is the resistance less than 3 ohms?

Yes
GO to B6 .

No
REPAIR the circuit.

B6 CHECK THE LIN CIRCUIT FOR A SHORT TO VOLTAGE

Disconnect: SCCM C2414A.
Ignition ON.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-4	VDN05 (YE/GY)	—	Ground

Is any voltage present?

Yes
If equipped with a rain sensor, GO to B7 . If not equipped with a rain sensor, REPAIR the circuit.

No
GO to B8 .

B7 ISOLATE THE RAIN SENSOR (SHORT TO VOLTAGE)

Ignition OFF.
Disconnect: Rain Sensor C914.
Ignition ON.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-4	VDN05 (YE/GY)	—	Ground

Is any voltage present?

Yes
REPAIR the circuit.

No
INSTALL a new rain sensor. REFER to Rain Sensor .

B8 CHECK THE LIN CIRCUIT FOR A SHORT TO GROUND

Ignition OFF.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-4	VDN05 (YE/GY)	—	Ground

Is the resistance greater than 10,000 ohms?

Yes
GO to B10 .

No
If equipped with a rain sensor, GO to B9 . If not equipped with a rain sensor, REPAIR the circuit.

B9 ISOLATE THE RAIN SENSOR (SHORT TO GROUND)

Disconnect: Rain Sensor C914.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-4	VDN05 (YE/GY)	—	Ground

Is the resistance greater than 10,000 ohms?

Yes
INSTALL a new rain sensor. REFER to Rain Sensor .

No
REPAIR the circuit.

B10 CHECK THE LIN CIRCUIT FOR AN OPEN

Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-4	VDN05 (YE/GY)	C2414A-16	VDN05 (YE/GY)

Is the resistance less than 3 ohms?

Yes
INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield . TEST the system for normal operation. If the concern is still present, GO to B11 .

No
REPAIR the circuit.

B11 CHECK FOR CORRECT SCCM OPERATION

Disconnect and inspect all SCCM connectors.
Repair:

corrosion (install new connector or terminals – clean module pins)

damaged or bent pins – install new terminals/pins

pushed-out pins – install new pins as necessary

Reconnect the SCCM connectors. Make sure they seat and latch correctly.
Operate the system and determine if the concern is still present.
Is the concern still present?

Pinpoint Test C: The Windshield Wipers Stay On Continuously

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 81 , Wipers and Washers for schematic and connector information.

Normal Operation and Fault Conditions

Refer to System Operation - Windshield Wipers in Wipers and Washers .

Refer to System Operation - Intermittent Wipers in Wipers and Washers .

Refer to Component Description - Multifunction Switch in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

Possible Sources

Wiring, terminals or connectors
Wiper relay
Multifunction switch
Wiper motor
SCCM

Visual Inspection and Diagnostic Pre-checks

Inspect the multifunction switch for damage.

PINPOINT TEST C: THE WINDSHIELD WIPERS STAY ON CONTINUOUSLY

Test Step

Result / Action to Take

C1 CHECK THE WINDSHIELD WIPER OPERATION WITH THE IGNITION OFF

Ignition OFF.
Observe the windshield wiper operation.
Are the windshield wipers operating?

Yes
GO to C2 .

No
GO to C3 .

C2 CHECK THE WIPER RELAY OUTPUT CIRCUIT FOR A SHORT TO VOLTAGE

Disconnect: Wiper Relay.
Observe the windshield wiper operation.
Do the windshield wipers continue to operate?

Yes
REPAIR the circuit.

No
INSTALL a new wiper relay.

C3 CHECK THE MULTIFUNCTION SWITCH INPUT

Ignition ON.
Make sure the wiper/washer switch is in the off setting.
Using a scan tool, monitor the SCCM wiper/washer switch PIDs:

F_WASH_SW
F_WIP_INT_D1
F_WIP_INT_D2
F_WIP_INT_D3
F_WIP_INT_D4
F_WIP_INT_D5
F_WIP_SLO_SW
F_WIPE_FAST_SW

Are all of the PIDs displayed as OFF?

Yes
GO to C4 .

No
INSTALL a new multifunction switch. REFER to Section 211-05 .

If the concern is still present, INSTALL a new . REFER to Section 211-05 . TEST the system for normal operation.

C4 CHECK THE WINDSHIELD WIPER OPERATION WITH THE SCCM DISCONNECTED

Ignition OFF.
Disconnect: SCCM C2414A.
Ignition ON.
Observe the windshield wiper operation.
Do the windshield wipers continue to operate?

Yes
GO to C5 .

No
INSTALL a new multifunction switch. REFER to Section 211-05 . TEST the system for normal operation. If the concern is still present, GO to C6 .

C5 CHECK THE HIGH SPEED FAIL-SAFE CIRCUIT FOR A SHORT TO GROUND

Ignition OFF.
Disconnect: Windshield Wiper Motor C125.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-1	CRW15 (BN/WH)	—	Ground

Is the resistance greater than 10,000 ohms?

Yes
INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

No
REPAIR the circuit.

C6 CHECK FOR CORRECT SCCM OPERATION

Disconnect and inspect all SCCM connectors.
Repair:

corrosion (install new connector or terminals – clean module pins)

damaged or bent pins – install new terminals/pins

pushed-out pins – install new pins as necessary

Reconnect the SCCM connectors. Make sure they seat and latch correctly.
Operate the system and determine if the concern is still present.
Is the concern still present?

Pinpoint Test D: The Windshield Wipers Do Not Operate Correctly In The Intermittent Mode

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to System Operation - Windshield Wipers in Wipers and Washers .

Refer to System Operation - Intermittent Wipers in Wipers and Washers .

Refer to Component Description - Multifunction Switch in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

Possible Sources

Multifunction switch
Windshield wiper motor
SCCM

Visual Inspection and Diagnostic Pre-checks

Inspect the multifunction switch for damage.

PINPOINT TEST D: THE WINDSHIELD WIPERS DO NOT OPERATE CORRECTLY IN THE INTERMITTENT MODE

Test Step	Result / Action to Take
D1 VERIFY IF THE VEHICLE IS EQUIPPED WITH A RAIN SENSOR
Inspect the vehicle for a rain sensor. Is the vehicle equipped with a rain sensor?	Yes GO to D2 . No GO to D3 .
D2 VERIFY THE RAIN SENSITIVE WIPER FEATURE IS DISABLED IN THE VEHICLE MESSAGE CENTER
Ignition ON. Access the vehicle settings in the message center using the steering wheel controls and check the rain sensitive feature setting. Is the rain sensitive feature enabled?	Yes GO to Pinpoint Test E . No GO to D3 .
D3 CHECK THE LOW SPEED WIPER OPERATION
Ignition ON. Place the wiper/washer switch to the low speed setting and observe the windshield wipers. Place the wiper/washer switch to the off setting. Do the low speed wipers operate when the low speed setting is selected?	Yes GO to D4 . No GO to Pinpoint Test B .
D4 CHECK THE INPUT FROM THE MULTIFUNCTION SWITCH
Using a scan tool, monitor the SCCM wiper/washer switch PIDs: F_WIP_INT_D1 F_WIP_INT_D2 F_WIP_INT_D3 F_WIP_INT_D4 F_WIP_INT_D5 Cycle the multifunction switch from off through each of the intermittent settings. Do the PIDs correspond correctly with each setting selection?	Yes INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield . No INSTALL a new multifunction switch. REFER to Section 211-05 . TEST the system for normal operation. If the concern is still present, INSTALL a new SCCM . REFER to Section 211-05 .

Pinpoint Test E: The Rain Sensitive Wiper Feature Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 81 , Wipers and Washers for schematic and connector information.

Normal Operation and Fault Conditions

Refer to System Operation - Windshield Wipers in Wipers and Washers .

Refer to System Operation - Rain Sensitive Wipers in Wipers and Washers .

Refer to Component Description - Multifunction Switch in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

Refer to Component Description - Rain Sensor in Wipers and Washers .

SCCM DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B10AD:02	Rain Sensor: General Signal Failure	Sets when the SCCM detects a general signal failure occurs on the LIN .
B10AD:08	Rain Sensor: Bus Signal/Message Failure	Sets when the SCCM determines a communication error has occurred on the LIN . If the rain sensitive wipers are inoperative only, this DTC may be caused by an open in the rain sensor power or ground circuit or an open in the LIN circuit.

Possible Sources

Fuse
Wiring, terminals or connectors
Rain sensitive feature not enabled
Foreign material on windshield, such as dirt, dust or bugs
Wiper blades
Windshield glass
Multifunction switch
Wiper motor
Rain sensor
SCCM

Visual Inspection and Diagnostic Pre-checks

Inspect the windshield for damage.
Inspect the rain sensor mounting for damage.

PINPOINT TEST E: THE RAIN SENSITIVE WIPER FEATURE IS INOPERATIVE

Test Step

Result / Action to Take

E1 CHECK THE LOW SPEED WIPER OPERATION

Ignition ON.
Place the wiper/washer switch to the low speed setting and observe the windshield wipers. Place the wiper/washer switch to the off setting.
Do the low speed wipers operate when the low speed setting is selected?

Yes
GO to E2 .

No
GO to Pinpoint Test B .

E2 CHECK FOR DTC B1131:02 OR DTC B1131:08

Ignition ON.
Using a scan tool, perform the SCCM self-test.
Is DTC B1131:02 or DTC B1131:08 present?

Yes
GO to Pinpoint Test B .

No
GO to E3 .

E3 CHECK FOR DTC B10AD:02 OR DTC B10AD:08

Review the results from the SCCM self-test.
Is DTC B10AD:02 or DTC B10AD:08 present?

Yes
GO to E12 .

No
GO to E4 .

E4 VERIFY THE RAIN SENSITIVE WIPER FEATURE IS ENABLED IN THE VEHICLE MESSAGE CENTER

Access the vehicle settings in the message center using the steering wheel controls. Make sure the rain sensitive feature is enabled.
Is the rain sensitive feature enabled?

Yes
GO to E5 .

No
ENABLE the rain sensitive feature. INFORM the customer how to enable/disable the rain sensitive feature.

E5 CHECK THE INPUT FROM THE MULTIFUNCTION SWITCH

Using a scan tool, monitor the SCCM wiper/washer switch PIDs:

F_WIP_INT_D1
F_WIP_INT_D2
F_WIP_INT_D3
F_WIP_INT_D4
F_WIP_INT_D5

Cycle the multifunction switch from off through each of the auto/intermittent sensitivity settings.
Do the PIDs correspond correctly with each setting selection?

Yes
GO to E6 .

No
INSTALL a new multifunction switch. REFER to Section 211-05 . TEST the system for normal operation. If the concern is still present, INSTALL a new . REFER to Section 211-05 .

E6 CHECK THE WINDSHIELD FOR DAMAGE

Ignition OFF.
Inspect the windshield glass for any cracks, pits or other visible damage around the area of the rain sensor.
Is any windshield damage present near the area of the rain sensor?

Yes
INSTALL a new windshield. REFER to Section 501-11 .

No
GO to E7 .

E7 CHECK THE WINDSHIELD GLASS FOR STREAKING

Ignition ON.
Turn the multifunction switch to the low speed wiper setting and while applying water to the windshield surface. Observe the wipe quality, especially around the area or the rain sensor.
Is any streaking present on the windshield around the area of the rain sensor?

Yes
GO to E8 .

No
GO to E10 .

E8 CHECK THE WINDSHIELD WIPER BLADES FOR STREAKING

Ignition OFF.
Clean the windshield glass with glass cleaner.
Clean the wiper blades with isopropyl alcohol swabs. Wipe the entire length of the wiper blades.
Ignition ON.
Place the multifunction switch to the low speed wiper setting and while applying water to the windshield surface. Observe the wipe quality, especially around the area or the rain sensor.
Was there noticeable improvement in the wipe quality after cleaning the glass and the wiper blades?

Yes
GO to E9 .

No
INSTALL new wiper blades. GO to E9 .

E9 RECHECK THE RAIN SENSITIVE WIPERS OPERATION

Place the multifunction switch to the auto/intermittent 5 setting (most sensitive to moisture) while applying water on the windshield above the rain sensor.
Do the wipers operate when water is applied to the windshield surface?

Yes
The system is operating correctly at this time. The concern may have been caused by poor wipe quality on the windshield around the rain sensor.

No
GO to E10 .

E10 CHECK FOR THE PRESENCE OF THE LENS GEL

Ignition OFF.
Lightly press the rain sensor against the windshield and release the rain sensor clips.
Does the rain sensor remain adhered to the windshield?

Yes
ATTACH the retaining clips. GO to E11 .

No
The sensor gel-type lens is missing or damaged. INSTALL a new rain sensor. REFER to Rain Sensor .

E11 INSPECT THE RAIN SENSOR MOUNTING AREA

NOTE: The rain sensor gel-type lens can be damaged or contaminated during rain sensor removal, rain sensor bracket separation or incorrect installation.

From the outside of the vehicle, inspect the area of the windshield glass where the rain sensor is mounted. The rain sensor contact area should appear black, with no bubbles, air pockets or contaminants between the windshield glass and the rain sensor.
Does the rain sensor contact area appear black, with no bubbles, air pockets or contaminants between the windshield glass and the rain sensor?

Yes
GO to E12 .

No
REMOVE and INSTALL the rain sensor correctly. REFER to Rain Sensor . TEST the system for normal operation. If the concern is still present, GO to E15 .

E12 CHECK THE RAIN SENSOR VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

Ignition OFF.
Disconnect: Rain Sensor C914.
Ignition ON.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C914-1	CBB45 (YE)	—	Ground

Is the voltage greater than 11 volts?

Yes
GO to E13 .

No
VERIFY fuse 45 (5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.

E13 CHECK THE RAIN SENSOR GROUND CIRCUIT FOR AN OPEN

Ignition OFF.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C914-3	GD233 (BK)	—	Ground

Is the resistance less than 3 ohms?

Yes
GO to E14 .

No
REPAIR the circuit.

E14 CHECK THE LIN CIRCUIT FOR AN OPEN

Disconnect: SCCM C2414A.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C914-2	VDN05 (YE/GY)	C2414A-16	VDN05 (YE/GY)

Is the resistance less than 3 ohms?

Yes
GO to E15 .

No
REPAIR the circuit.

E15 CHECK FOR CORRECT RAIN SENSOR OPERATION

Inspect the rain sensor connector.
Repair:

corrosion (install new connector or terminals – clean module pins)

damaged or bent pins – install new terminals/pins

pushed-out pins – install new pins as necessary

Reconnect the rain sensor connector. Make sure it seats and latches correctly.
Operate the system and determine if the concern is still present.
Is the concern still present?

Yes
INSTALL a new rain sensor. REFER to Rain Sensor . TEST the system for normal operation.

If the concern is still present, INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

Pinpoint Test F: The Windshield Wipers Do Not Park At The Correct Position

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 81 , Wipers and Washers for schematic and connector information.

Normal Operation and Fault Conditions

Refer to System Operation - Windshield Wipers in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

Possible Sources

Wiper mounting arm and pivot shaft
Wiper motor

Visual Inspection and Diagnostic Pre-checks

Inspect the mounting arm and pivot shaft for damage.

PINPOINT TEST F: THE WINDSHIELD WIPERS DO NOT PARK AT THE CORRECT POSITION

Test Step	Result / Action to Take
F1 CHECK THE WIPER MOUNTING ARE AND PIVOT SHAFT FOR DAMAGE
Ignition OFF. Inspect the wiper mounting arm and pivot shaft for damage. Is the wiper mounting arm and pivot shaft OK?	Yes GO to F2 . No INSTALL a wiper mounting arm and pivot shaft. REFER to Wiper Mounting Arm and Pivot Shaft .
F2 CHECK THE WINDSHIELD WIPER PARK RELAY OPERATION
Ignition ON. Place the wiper/washer switch to the low speed setting. When the wiper blades are in the middle of a wipe, place the wiper/washer switch off. Do the windshield wipers immediately stop when the wiper/washer switch is turned off?	Yes INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield . No ADJUST the pivot arms. REFER to Wiper Blade and Pivot Arm Adjustment — Windshield .

Pinpoint Test G: The Windshield Washer Is Inoperative Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 81 , Wipers and Washers for schematic and connector information.

Normal Operation and Fault Conditions

Refer to System Operation - Windshield Wipers in Wipers and Washers .

Refer to System Operation - Windshield Washer in Wipers and Washers .

Refer to Component Description - Multifunction Switch in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

Refer to Component Description - Washer Pump in Wipers and Washers .

Possible Sources

Fuse
Wiring, terminals or connectors
Rear washer relay
Washer pump
Multifunction switch
Windshield wiper motor
SCCM

Visual Inspection and Diagnostic Pre-checks

Inspect the BJB fuse 47 (15A) and make sure it is OK.
Inspect the multifunction switch for damage.

PINPOINT TEST G: THE WINDSHIELD WASHER IS INOPERATIVE OR ALWAYS ON

NOTE: If sub-zero temperature conditions are present, the washer solvent may have froze within the washer hose and nozzles. Allow the vehicle to warm and retest the system. If the system operates, inform the customer of the correct type of washer solvent to use for the temperature conditions present.

Test Step

Result / Action to Take

G1 CHECK THE MULTIFUNCTION SWITCH INPUT

Ignition ON.
Using a scan tool, monitor the SCCM F_WASH_SW PID.
Press and release the windshield washer switch on the multifunction switch.
Does the PID indicate correctly when the switch pressed and released?

Yes
If the washer pump is always on, GO to G2 . If the washer pump is inoperative, GO to G3 .

No
INSTALL a new multifunction switch. REFER to Section 211-05 .

If the concern is still present, INSTALL a new . REFER to Section 211-05 .

G2 CHECK THE WINDSHIELD WIPER MOTOR WASHER PUMP SUPPLY CIRCUIT FOR A SHORT TO VOLTAGE

Ignition OFF.
Disconnect: Windshield Wiper Motor C125.
Ignition ON.
Does the washer pump continue to operate?

Yes
REPAIR the circuit.

No
INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

G3 CHECK THE REAR WASHER RELAY

Ignition OFF.
Disconnect: Rear Washer Relay.
Substitute a known good relay.
Ignition ON.
Check the operation of the windshield washer.
Does the windshield washer operate?

Yes
REMOVE the known good relay. INSTALL a new rear washer relay.

No
REMOVE the known good relay. VERIFY the fuse 47 (15A) is OK. If OK, GO to G4 .

If not OK, REFER to the Wiring Diagrams manual to identify the possible cause of the circuit short.

G4 CHECK THE REAR WASHER RELAY GROUND SUPPLIED CIRCUIT FOR AN OPEN

Ignition OFF.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
Rear washer relay pin 4	GD120 (BK/GN)	—	Ground

Is the resistance less than 3 ohms?

Yes
GO to G5 .

No
REPAIR the circuit.

G5 CHECK THE WASHER PUMP CIRCUIT TO THE REAR WASHER RELAY FOR AN OPEN

Connect: Rear Washer Relay.
Disconnect: Washer Pump C137.
Connect a test lamp between:

Pin	Circuit	Pin	Circuit
—	Positive battery post	C137-1	CRW23 (VT/GN)

Does the test lamp illuminate?

Yes
GO to G6 .

No
REPAIR the circuit.

G6 CHECK THE WASHER PUMP CONTROL CIRCUIT INTEGRITY

Connect a test lamp between:

Pin	Circuit	Pin	Circuit
—	Positive battery post	C137-2	CRW14 (BU/WH)

Does the test lamp illuminate?

Yes
INSTALL a new washer pump. REFER to Washer Pump .

No
GO to G7 .

G7 CHECK THE WASHER PUMP CONTROL CIRCUIT FOR AN OPEN

Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-7	CRW14 (BU/WH)	C137-2	CRW14 (BU/WH)

Is the resistance less than 3 ohms?

Yes
INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

No
REPAIR the circuit.

Pinpoint Test H: One Or More Rear Wiper Modes Are Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 81 , Wipers and Washers for schematic and connector information.

Normal Operation and Fault Conditions

Refer to System Operation - Rear Window Wiper in Wipers and Washers .

Refer to Component Description - Multifunction Switch in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

Refer to Component Description - Rear Wiper Motor in Wipers and Washers .

Possible Sources

Fuse
Wiring, terminals or connectors
Multifunction switch
Rear window wiper motor
Windshield wiper motor
SCCM

Visual Inspection and Diagnostic Pre-checks

Inspect the BJB fuse 64 (15A) and make sure it is OK.

PINPOINT TEST H: ONE OR MORE REAR WIPER MODES ARE INOPERATIVE

Test Step

Result / Action to Take

H1 CHECK THE MULTIFUNCTION SWITCH INPUT

Ignition ON.
Using a scan tool, monitor the SCCM R_WIPE_DEL1 and R_WIPE_DEL2 PIDs.
Place the rear window wiper switch to the INT 1 and then INT 2 position.
Do the PIDs correspond correctly with the rear window wiper switch positions?

Yes
GO to H2 .

No
INSTALL a new multifunction switch. REFER to Section 211-05 .

If the concern is still present, INSTALL a new . REFER to Section 211-05 .

H2 CHECK THE BATTERY SUPPLIED VOLTAGE CIRCUIT TO THE REAR WINDOW WIPER MOTOR FOR AN OPEN

Ignition OFF.
Disconnect: Rear Window Wiper Motor C476.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C476-1	SBB64 (VT/RD)	—	Ground

Is the voltage greater than 11 volts?

Yes
GO to H3 .

No
VERIFY the fuse 64 (15A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.

H3 CHECK THE REAR WINDOW WIPER MOTOR GROUND CIRCUIT FOR AN OPEN

Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C476-1	SBB64 (VT/RD)	C476-3	GD349 (BK/GY)

Is the voltage greater than 11 volts?

Yes
GO to H4 .

No
REPAIR the circuit.

H4 BYPASS THE WINDSHIELD WIPER MOTOR

Ignition OFF.
Connect: Rear Window Wiper Motor C476.
Disconnect: Windshield Wiper Motor C125.
Connect a fused jumper wire between:

Pin	Circuit	Pin	Circuit
C125-11	CRW02 (GY/BU)	—	Ground

Does the rear wiper motor operate?

Yes
REMOVE the jumper wire. INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

No
LEAVE the jumper wire connected. GO to H5 .

H5 CHECK THE REAR WINDOW WIPER MOTOR CONTROL CIRCUIT FOR AN OPEN

Disconnect: Rear Window Wiper Motor C476.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C476-2	CRW02 (GY/BU)	—	Ground

Is the resistance less than 3 ohms?

Yes
REMOVE the jumper wire. INSTALL a new rear window wiper motor. REFER to Wiper Motor — Rear Window .

No
REMOVE the jumper wire. REPAIR the circuit.

Pinpoint Test I: The Rear Window Wiper Stays On Continuously

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 81 , Wipers and Washers for schematic and connector information.

Normal Operation and Fault Conditions

Refer to System Operation - Rear Window Wiper in Wipers and Washers .

Refer to Component Description - Multifunction Switch in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

Refer to Component Description - Rear Wiper Motor in Wipers and Washers .

Possible Sources

Wiring, terminals or connectors
Multifunction switch
Rear window wiper motor
Windshield wiper motor
SCCM

Visual Inspection and Diagnostic Pre-checks

Inspect the multifunction switch for damage.

PINPOINT TEST I: THE REAR WINDOW WIPER STAYS ON CONTINUOUSLY

Test Step

Result / Action to Take

I1 CHECK THE MULTIFUNCTION SWITCH INPUT

Ignition ON.
Make sure the wiper/washer switch is in the off setting.
Using a scan tool, monitor the SCCM R_WIPE_DEL1 and R_WIPE_DEL2 PIDs.
Are both PIDs displayed as OFF?

Yes
GO to I2 .

No
INSTALL a new multifunction switch. REFER to Section 211-05 .

If the concern is still present, INSTALL a new . REFER to Section 211-05 . TEST the system for normal operation.

I2 CHECK THE REAR WINDOW WIPER OPERATION WITH THE WINDSHIELD WIPER MOTOR DISCONNECTED

Ignition OFF.
Disconnect: Windshield Wiper Motor C125.
Ignition ON.
Observe the rear window wiper operation.
Does the rear window wiper continue to operate?

Yes
GO to I3 .

No
INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

I3 CHECK THE REAR WINDOW WIPER MOTOR CONTROL CIRCUIT FOR A SHORT TO GROUND

Ignition OFF.
Disconnect: Rear Window Wiper Motor C476.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C476-2	CRW02 (GY/BU)	—	Ground

Is the resistance greater than 10,000 ohms?

Yes
INSTALL a new rear window wiper motor. REFER to Wiper Motor — Rear Window .

No
REPAIR the circuit.

Pinpoint Test J: The Rear Window Washer Is Inoperative Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 81 , Wipers and Washers for schematic and connector information.

Normal Operation and Fault Conditions

Refer to System Operation - Rear Window Washer in Wipers and Washers .

Refer to Component Description - Multifunction Switch in Wipers and Washers .

Refer to Component Description - Front Wiper Motor in Wipers and Washers .

Refer to Component Description - Washer Pump in Wipers and Washers .

Possible Sources

Fuse
Wiring, terminals or connectors
Rear washer relay
Washer pump
Multifunction switch
Windshield wiper motor
SCCM

Visual Inspection and Diagnostic Pre-checks

Inspect the BJB fuse 45 (5A) and make sure it is OK.
Inspect the BJB fuse 82 (15A) and make sure it is OK.
Inspect the multifunction switch for damage.

PINPOINT TEST J: THE REAR WINDOW WASHER IS INOPERATIVE OR ALWAYS ON

Test Step

Result / Action to Take

J1 CHECK THE MULTIFUNCTION SWITCH INPUT

Ignition ON.
Using a scan tool, monitor the SCCM R_WIPE_WASH_SW PID.
Activate the rear window washer switch on the multifunction switch.
Does the PID indicate correctly when the switch is activated and released?

Yes
If the rear window washer is always on, GO to J2 . If the rear window washer is inoperative, GO to J5 .

No
INSTALL a new multifunction switch. REFER to Section 211-05 .

If the concern is still present, INSTALL a new . REFER to Section 211-05 .

J2 CHECK THE WASHER PUMP SUPPLY CIRCUIT FROM THE REAR WASHER RELAY FOR A SHORT TO VOLTAGE

Ignition OFF.
Disconnect: Rear Washer Relay.
Ignition ON.
Does the washer pump continue to operate?

Yes
REPAIR the circuit.

No
GO to J3 .

J3 CHECK THE WASHER PUMP RELAY (ALWAYS ON)

Ignition OFF.
Disconnect: Rear Washer Relay.
Substitute a known good relay.
Ignition ON.
Does the washer pump continue to operate?

Yes
REMOVE the known good relay. GO to J4 .

No
REMOVE the known good relay. INSTALL a new rear washer relay.

J4 CHECK THE REAR WASHER RELAY CONTROL CIRCUIT FOR A SHORT TO GROUND

Ignition OFF.
Disconnect: Windshield Wiper Motor C125.
Measure the resistance between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
Rear washer relay pin 2	CRW34 (BU/BN)	—	Ground

Is the resistance greater than 10,000 ohms?

Yes
INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

No
REPAIR the circuit.

J5 CHECK THE WINDSHIELD WASHER OPERATION

Operate and observe the windshield washer operation.
Does the windshield washer operate?

Yes
GO to J6 .

No
GO to Pinpoint Test G .

J6 CHECK THE REAR WASHER RELAY (INOPERATIVE)

Ignition OFF.
Disconnect: Rear Washer Relay.
Substitute a known good relay.
Ignition ON.
Check the operation of the rear window washer.
Does the rear window washer operate?

Yes
REMOVE the known good relay. INSTALL a new rear washer relay.

No
REMOVE the known good relay. GO to J7 .

J7 CHECK THE REAR WASHER RELAY BATTERY SUPPLIED VOLTAGE CIRCUIT FOR AN OPEN

Ignition OFF.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
Rear washer relay pin 5	SBB82 (YE/RD)	—	Ground

Is the voltage greater than 11 volts?

Yes
GO to J8 .

No
REMOVE the known good relay. VERIFY the fuse 82 (15A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible cause of the circuit short.

J8 CHECK THE REAR WASHER RELAY IGNITION SUPPLIED VOLTAGE CIRCUIT FOR AN OPEN

Ignition ON.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
Rear washer relay pin 1	CBB45 (YE)	—	Ground

Is the voltage greater than 11 volts?

Yes
GO to J9 .

No
REMOVE the known good relay. VERIFY the fuse 45 (5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible cause of the circuit short.

J9 CHECK THE REAR WASHER RELAY CONTROL CIRCUIT FOR AN OPEN

Ignition OFF.
Connect: Rear Washer Relay.
Disconnect: Windshield Wiper Motor C125.
Ignition ON.
Measure the voltage between:

Positive Lead		Negative Lead
Pin	Circuit	Pin	Circuit
C125-12	CRW34 (BU/BN)	—	Ground

Is the voltage greater than 11 volts?

Yes
INSTALL a new windshield wiper motor. REFER to Wiper Motor — Windshield .

No
REPAIR the circuit.