SECTION 413-01: Instrumentation, Message Center, and Warning Chimes
2014 Flex Workshop Manual
DIAGNOSIS AND TESTING
Procedure revision date: 09/10/2013

Instrumentation, Message Center and Warning Chimes


Special Tool(s)
Universal Tester
OTC3385 or equivalent
 

DTC Chart(s)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to Section 100-00 for information regarding these diagnostic practices.



 DTC Chart — IPC

DTC Description Action
P0460:11 Fuel Level Sensor A Circuit: Circuit Short to Ground GO to Pinpoint Test C .
P0460:13 Fuel Level Sensor A Circuit: Circuit Open GO to Pinpoint Test C .
P1243:06 Second Fuel Pump Fault or Ground Fault: Algorithm Based Failure GO to Pinpoint Test C .
P1346:11 Fuel Level Sensor B Circuit: Circuit Short to Ground GO to Pinpoint Test C .
P1346:13 Fuel Level Sensor B Circuit: Circuit Open GO to Pinpoint Test C .
P1534:01 Restraint Deployment Indicator Circuit: General Electrical Failure INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) and diagnose all RCM DTCs. REFER to DTC Chart: Restraints Control Module (RCM) in Section 501-20B .
P1706:00 High Vehicle Speed Observed in Park: No Sub Type Information GO to Pinpoint Test W .
U0100:00 Lost Communication With ECM/PCM "A": No Sub-Type Information GO to Pinpoint Test AS .
U0104:00 Lost Communication With Cruise Control Module: No Sub-Type Information GO to Pinpoint Test AT .
U0121:00 Lost Communication With Anti-Lock Brake System (ABS) Control Module: No Sub-Type Information GO to Pinpoint Test AU .
U0131:00 Lost Communication With Power Steering Control Module: No Sub-Type Information GO to Pinpoint Test AV .
U0140:00 Lost Communication With Body Control Module: No Sub-Type Information GO to Pinpoint Test AW .
U0151:00 Lost Communication With Restraints Control Module: No Sub-Type Information GO to Pinpoint Test AX .
U0154:00 Lost Communication With Occupant Classification Sensor (OCS): No Sub- Type Information GO to Pinpoint Test AY .
U0159:00 Lost Communication With Parking Assist Control Module "A": No Sub- Type Information GO to Pinpoint Test AZ .
U0193:00 Lost Communication With Digital Audio Control Module "A": No Sub Type Information GO to Pinpoint Test BA .
U0212:00 Lost Communication With Steering Column Control Module: No Sub- Type Information GO to Pinpoint Test BB .
U023A:00 Lost Communication With Image Processing Module A: No Sub Type Information GO to Pinpoint Test BC .
U0241:00 Lost Communication With Headlamp Control Module "A": No Sub Type Information GO to Pinpoint Test BD .
U0401:00 Invalid Data Received From ECM/PCM A: No Sub-Type Information This DTC sets when the IPC receives invalid network data for the speedometer, temperature or AWD data from the PCM.

RETRIEVE and REPAIR all non-network DTCs in the PCM and other modules on the network. REFER to DTC Chart: PCM in Section 303-14 .
U0401:81 Invalid Data Received From ECM/PCM A: Invalid Serial Data Received This DTC sets when the IPC receives invalid network data for speedometer and temperature from the PCM. RETRIEVE and REPAIR all non-network DTCs in the PCM and other modules on the network. REFER to DTC Chart: PCM in Section 303-14 .
U0405:56 Invalid Data Received From Cruise Control Module: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid network data for adaptive cruise control from the PCM.

CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool (REFER to PMI in Section 418-01 for further information). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0415:56 Invalid Data Received From Anti-Lock Brake System (ABS) Control Module: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid data for stability-traction control configuration or trailer sway configuration from the ABS module.

CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool (REFER to PMI in Section 418-01 for further information). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0422:00 Invalid Data Received From Body Control Module: No Sub-Type Information This DTC sets when the IPC receives invalid tire pressure data from the BCM .

RETRIEVE and REPAIR all non-network DTCs in the BCM . REFER to DTC Chart: BCM in Section 419-10 .
U0422:56 Invalid Data Received From Body Control Module: Invalid/Incompatible Configuration This DTC sets when the IPC receives BCM data for the autolamp function and IPC is not configured for autolamps.

CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool (REFER to PMI in Section 418-01 for further information). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0424:00 Invalid Data Received From HVAC Control Module: No Sub Type Information This DTC sets when the IPC receives unknown outside air temperature data from the HVAC module.

RETRIEVE and REPAIR all non-network DTCs in the PCM and the HVAC module. REFER to DTC Chart: HVAC Module - EMTC in Section 412-00 and REFER to DTC Chart: PCM in Section 303-14 .
U0424:81 Invalid Data Received From HVAC Control Module: Invalid Serial Data Received This DTC sets when the IPC receives invalid outside air temperature data from the HVAC module.

RETRIEVE and REPAIR all non-network DTCs in the PCM and the HVAC module. REFER to DTC Chart: HVAC Module - EMTC in Section 412-00 and REFER to DTC Chart: PCM in Section 303-14 .
U0424:82 Invalid Data Received From HVAC Control Module: Alive/Sequence Counter Incorrect/Not Updated GO to Pinpoint Test BE .
U045A:56 Invalid Data Received From Parking Assist Control Module "A": Invalid/ Incompatible Configuration This DTC sets when the IPC configuration for parking aid does not match the data received.

NOTE: The IPC does not display the parking aid settings in the message center.

CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool (REFER to PMI in Section 418-01 for further information). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U045A:81 Invalid Data Received From Parking Assist Control Module "A": Invalid Serial Data Received This DTC sets when the IPC receives invalid rear parking aid data from the PAM . The IPC is not configured for parking aid.

NOTE: The IPC does not display the parking aid settings in the message center.

CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool (REFER to PMI in Section 418-01 for further information). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U046B:86 Invalid Data Received From Global Positioning System Module: Signal Invalid This DTC sets when the IPC receives invalid compass data from the GPSM .

NOTE: The compass displays dashes (- - - - -) or is blank depending on the display mode.

RETRIEVE and REPAIR all non-network DTCs in the APIM and GPSM . REFER to Refer to the appropriate section in Group 415 for the procedure.
U0531:56 Invalid Data Received From Rear Gate Module: Invalid/ Incompatible Configuration This DTC sets when the IPC receives invalid power liftgate data from the LTM .

RETRIEVE and REPAIR all non-network DTCs in the APIM and GPSM . REFER to Refer to the appropriate section in Group 415 for the procedure.
U0533:56 Invalid Data Received From Side Obstacle Detection Control Module-Left: Invalid/ Incompatible Configuration This DTC sets when the IPC receives blind spot or side obstacle detection data when the IPC is not configured for BLIS® or if the IPC does not receive blind spot or side obstacle detection data when it is configured for BLIS® .

NOTE: The IPC does not display the BLIS® or CTA settings in the message center.

CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool (REFER to PMI in Section 418-01 for further information). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0533:82 Invalid Data Received From Side Obstacle Detection Control Module-Left: Alive/ Sequence Counter Incorrect/Not Updated This DTC sets in the IPC when the side obstacle detection data remains unchanged from the SOD-L for more than 1.6 seconds.

NOTE: The IPC displays a fault warning message and does not display the check mark in the BLIS® settings in the message center.

RETRIEVE and REPAIR all non-network DTCs in the SOD-L . REFER to DTC Chart: SOD-L and SOD-R in Section 419-04 .
U0534:56 Invalid Data Received From Side Obstacle Detection Control Module- Right: Invalid/ Incompatible Configuration This DTC sets when the IPC receives blind spot or side obstacle detection data when the IPC is not configured for BLIS® or if the IPC IPC does not receive blind spot or side obstacle detection data when it is configured for BLIS® .

NOTE: The IPC does not display the BLIS® or CTA settings in the message center.

CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool (REFER to PMI in Section 418-01 for further information). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0534:82 Invalid Data Received From Side Obstacle Detection Control Module- Right: Alive/ Sequence Counter Incorrect/Not Updated This DTC sets in the IPC when the side obstacle detection data remains unchanged from the SOD-R for more than 1.6 seconds.

NOTE: The IPC displays a fault warning message and does not display the check mark in the BLIS® settings in the message center.

RETRIEVE and REPAIR all non-network DTCs in the SOD-R . REFER to DTC Chart: SOD-L and SOD-R in Section 419-04 .
U0543:56 Invalid Data Received from Headlamp Control Module "B": Invalid/Incomplete Configuration This DTC sets when the IPC configuration for automatic high beams does not match the data received.

CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool (REFER to PMI in Section 418-01 for further information). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U2100:00 Initial Configuration Not Complete: No Sub Type Information CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool (REFER to PMI in Section 418-01 for further information). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U3000:41 Control Module: General Checksum Failure CLEAR the DTCs. REPEAT the self-test. If DTC U3000:41 is retrieved again, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
U3000:42 Control Module: General Memory Failure CLEAR the DTCs. REPEAT the self-test. If DTC U3000:42 is retrieved again, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
U3000:44 Control Module: Data Memory Failure CLEAR the DTCs. REPEAT the self-test. If DTC U3000:44 is retrieved again, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
U3000:46 Control Module: Calibration/Parameter Memory Failure CARRY OUT the PMI procedure as directed by the scan tool. REFER to PMI in Section 418-01 . CLEAR the DTCs. REPEAT the self-test. If DTC U3000:46 is retrieved again, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to Pinpoint Test BF .
U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to Pinpoint Test BG .
U300A:64 Ignition Switch: Signal Plausibility Failure DTC U300A:64 sets on-demand and in continuous memory when the IPC detects a messaged START input for 15 seconds or more. Once the fault condition is detected, the IPC operates with limited functionality for 15 seconds then returns to full functionality. REFER to the Symptom Chart in Section 211-05 to diagnose No Power In Start-Vehicles With An Ignition Switch or No Power in Run-No Power In Start-Vehicles with With a Start/Stop Button.

 

Related Module DTC Chart(s)

  BCM DTC Chart

DTC Description Action
B1048:01 Brake Fluid Level Switch: General Electrical Failure GO to Pinpoint Test M .
B10F1:14 Key In Switch: Circuit Short To Ground or Open If the key-in-ignition chime always sounds, GO to Pinpoint Test AJ .

If the key-in-ignition warning chime is inoperative, GO to Pinpoint Test AM .
C1D00:11 Park Brake Apply Switch: Circuit Short To Ground GO to Pinpoint Test M .
All Other DTCs — REFER to Section 419-10 .



 PCM DTC Chart

DTC Description Action
P0457 Evaporative Emission System Leak Detected (fuel cap loose/off) REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.
P0460 Fuel Level Sensor A Circuit REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual first.

If sent here from the Powertrain Control/Emissions Diagnosis (PC/ED) manual, GO to Pinpoint Test C .
P0461 Fuel Level Sensor A Circuit Range/Performance REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual first.

If sent here from the Powertrain Control/Emissions Diagnosis (PC/ED) manual, GO to Pinpoint Test C .
P0462 Fuel Level Sensor A Circuit Low REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual first.

If sent here from the Powertrain Control/Emissions Diagnosis (PC/ED) manual, GO to Pinpoint Test C .
P0463 Fuel Level Sensor A Circuit High REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual first.

If sent here from the Powertrain Control/Emissions Diagnosis (PC/ED) manual, GO to Pinpoint Test C .
P1678 Low Oil Pressure Lamp Control Circuit GO to Pinpoint Test AE .
P2065 Fuel Level Sensor B Circuit REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual first.

If sent here from the Powertrain Control/Emissions Diagnosis (PC/ED) manual, GO to Pinpoint Test C .
P2066 Fuel Level Sensor B Circuit Range/Performance REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual first.

If sent here from the Powertrain Control/Emissions Diagnosis (PC/ED) manual, GO to Pinpoint Test C .
P2067 Fuel Level Sensor B Circuit Low REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual first.

If sent here from the Powertrain Control/Emissions Diagnosis (PC/ED) manual, GO to Pinpoint Test C .
P2068 Fuel Level Sensor B Circuit High REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual first.

If sent here from the Powertrain Control/Emissions Diagnosis (PC/ED) manual, GO to Pinpoint Test C .
All Other DTCs — REFER to Section 419-10 .



  SCCM DTC Chart

DTC Description Action
B137F:09 Steering Wheel Left Switch Pack: Component Failure GO to Pinpoint Test X .
B137F:11 Steering Wheel Left Switch Pack: Circuit Short To Ground GO to Pinpoint Test X .
B137F:17 Steering Wheel Left Switch Pack: Circuit Voltage Above Threshold GO to Pinpoint Test X .
All Other DTCs — REFER to Section 211-00 .

 

Symptom Charts

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

 
Symptom Chart — Instrument Panel Cluster (IPC)
Condition Possible Sources Action
  • A module does not respond to the scan tool
  • Fuse(s)
  • Wiring, terminals or connectors
  • Communication concern
  • Module
  • The IPC is inoperative
  • Refer to the Diagnostic Routine
  • Incorrect fuel gauge indication
  • Refer to the Diagnostic Routine
  • The temperature gauge is inoperative
  • Refer to the Diagnostic Routine
  • Incorrect temperature gauge indication
  • Refer to the Diagnostic Routine
  • The speedometer is inoperative
  • Refer to the Diagnostic Routine
  • Incorrect speedometer indication
  • Refer to the Diagnostic Routine
  • The odometer is inoperative
  • Refer to the Diagnostic Routine
  • The tachometer is inoperative
  • Refer to the Diagnostic Routine
  • Incorrect tachometer indication
  • Refer to the Diagnostic Routine
  • The AWD gauge is inoperative (if equipped)
  • Refer to the Diagnostic Routine
  • The brake warning indicator is never on
  • Refer to the Diagnostic Routine
  • The brake warning indicator is always on
  • Refer to the Diagnostic Routine
  • The ABS warning indicator is never or always on
  • Refer to the Diagnostic Routine
  • The stability-traction control indicator (sliding car icon) is never or always on
  • Refer to the Diagnostic Routine
  • The stability-traction control disabled indicator (sliding car OFF icon) is never or always on
  • Refer to the Diagnostic Routine
  • The safety belt warning indicator is never or always on
  • Refer to the Diagnostic Routine
  • The air bag warning indicator is never or always on
  • Refer to the Diagnostic Routine
  • The LH-RH turn, fog lamp or high beam indicator is never or always on
  • Refer to the Diagnostic Routine
  • The TPMS warning indicator is never or always on
  • Refer to the Diagnostic Routine
  • The lights on indicator is never or always on
  • Refer to the Diagnostic Routine
  • The MIL is never or always on
  • Refer to the Diagnostic Routine
  • The PRNDL/select shift indicator is never on or never displays P
  • Refer to the Diagnostic Routine
 
Symptom Chart — Information And Message Center
Condition Possible Sources Action
  • The message center is not operating correctly
  • Refer to the Diagnostic Routine
  • The message center display is blank
  • IPC
  • VERIFY the IPC gauges and indicators are functioning correctly.
    • If the IPC gauges and indicators are functioning correctly, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The compass display is inoperative
  • SYNC® concern
  • Refer to the appropriate section in Group 415 for the procedure..
  • The outside air temperature display is inoperative or incorrect
  • Refer to the Diagnostic Routine
  • The adaptive cruise control/cruise control message center indicator is never on
  • Refer to the Diagnostic Routine
  • The charging system message center warning indicator is never or always on
  • Refer to the Diagnostic Routine
  • The door-liftgate ajar message center warning indicator is never or always on
  • Refer to the Diagnostic Routine
  • The engine over-temperature message center warning indicator is never or always on
  • PCM concern
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the door ajar message center warning indicator functions correctly.
    • If the door ajar message center warning indicator functions correctly, GO to Pinpoint Test D to diagnose the temperature gauge.
  • The grade assist message center indicator is never or always on
  • Refer to the Diagnostic Routine
  • The low fuel message center warning indicator is never or always on
  • Refer to the Diagnostic Routine
  • The low oil pressure message center warning indicator is never or always on
  • Refer to the Diagnostic Routine
  • The low washer fluid message center indicator is never or always on
  • Refer to the Diagnostic Routine
  • The powertrain malfunction (wrench) message center warning indicator is never or always on
  • Refer to the Diagnostic Routine
  • An active park assist message is never displayed
  • Message center concern
  • Active park assist system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to Section 413-13C .
  • An AWD message is never or always displayed
  • Message center concern
  • All-Wheel Drive (AWD) concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to Section 308-07A to diagnose the AWD system.
  • An adaptive cruise control system warning message is always displayed
  • Adaptive cruise control indication concern
  • Cruise control indication concern
  • Adaptive cruise control concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, GO to Pinpoint Test Z to diagnose the adaptive cruise control message center indicator.
  • The adaptive cruise control gap and speed settings are never displayed
  • Message center concern
  • Adaptive cruise control concern
  • A BLIS® or CTA system message is never or always displayed
  • Message center concern
  • BLIS® or CTA system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to Section 419-04 to diagnose the BLIS® or CTA system.
  • A brake warning message (check brake system, park brake engaged or brake fluid level low) is never or always displayed
  • Brake warning indication concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
  • The check fuel inlet message is never or always displayed
  • Refer to the Diagnostic Routine
  • A door-liftgate ajar warning message is never or always displayed
  • Refer to the Diagnostic Routine
  • The factory mode message is always displayed
  • Vehicle still in factory mode
  • NOTE: This vehicle automatically defaults to normal operation mode after 60 ignition cycles.

    • CARRY OUT the procedure to place the vehicle in normal operation mode. REFER to Disable Transport or Factory Mode in Section 419-10 .

  • A forward collision warning system message is inoperative or always on
  • Message center concern
  • Forward collision warning system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to Section 419-03C to diagnose the forward collision warning system.
  • The DTE /average fuel economy display is inoperative
  • IPC
  • An engine oil change message is never displayed
  • Message center concern
  • The PCM has not reached the programmed mileage/time based on the criteria required to display the message.
  • NOTE: Using the system check in the message center, verify that the oil life is between 1 and 5% for the ENGINE OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message.

    • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.

    • If the DRIVER DOOR AJAR warning functions correctly with the oil life not at the specified value, INFORM the customer how the message center functions and how the oil life messages are set.
  • An engine oil change message is always displayed
  • The oil life needs reset
  • CARRY OUT the oil life reset procedure using the message center controls. REFER to the Owner's Literature.
  • An IA message (press brake to start, accessory power active or starting system fault) is never or always displayed
  • Message center concern
  • IA starting system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly and the vehicle functions in all ignition modes.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to Section 211-05 to diagnose a starting or accessory power concern.
  • An IA message (no key detected/restart now or key is needed) is never or always displayed
  • Message center concern
  • IA concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning and the IA system function correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to Section 419-01C to diagnose the IA system.
  • A load management message is always displayed
  • Charging/load management system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning and the IA system function correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to Section 414-00 to diagnose the charging/load management system.
  • The low washer fluid message is never or always displayed
  • Wiring, terminals or connectors
  • Washer fluid level switch
  • IPC
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, GO to Pinpoint Test AF to diagnose the low washer fluid message center indicator.
  • A MyKey® menu is not available or is incorrect
  • MyKey® programmed key in use
  • Number of keys set to unlimited mode
  • Non-Ford approved remote start system installed
  • NOTE: MyKey® may not be compatible with non-Ford approved remote start systems

    • REFER to the Owner's Literature.

  • A parking aid malfunction or informational parking aid message is never or always displayed
  • Message center concern
  • Parking aid system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, Refer to the appropriate section in Group 413 for the procedure.
  • The shift to park message is never or always displayed ( IA only)
  • Refer to the Diagnostic Routine
  • A stability-traction control warning message is never or always displayed
  • Message center concern
  • Stability-traction control indication concern
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
    • If the DRIVER DOOR AJAR warning functions correctly, GO to Pinpoint Test O to diagnose the stability-traction control indicator.
  • The steering column lock message is never or always displayed
  • Message center concern
  • Steering column system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to Section 211-04 to diagnose the steering column lock system.
  • A steering malfunction ( EPAS ) message is never or always displayed
  • Message center concern
  • EPAS system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to Section 211-00 to diagnose the EPAS system.
  • A tire training message (train left front, right front, left rear or right rear tire) is always displayed
  • TPMS warning indication concern
  • TPMS sensor training
  • NOTE: These messages only appear during the TPMS sensor training procedure. Refer to Section 204-04 .

    • VERIFY that the TPMS warning indicator functions.

    • If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training. REFER to Section 204-04 .
  • The tires not trained message is always displayed
  • TPMS sensor training concern
  • The trailer sway message is never or always displayed
  • ABS concern
  • IPC
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to GO to Pinpoint Test O to diagnose the stability-traction control indicator (sliding car icon).
  • The training complete message is never displayed
  • TPMS sensor training incomplete
  • The transport mode message is always displayed
  • Vehicle still in transport mode
  • NOTE: The vehicle automatically defaults to normal operation mode when the mileage reaches 125 miles (200 km)

    • CARRY OUT the procedure to place the vehicle in normal operation mode. REFER to Disable Transport or Factory Mode in Section 419-10 .

  • The TPMS malfunction warning is never or always displayed
  • TPMS warning indication concern
  • TPMS concern
  • VERIFY that the TPMS warning indicator operates.
 
Symptom Chart — Warning Chimes
Condition Possible Sources Action
  • All the chimes are inoperative
  • IPC
  • VERIFY the IPC gauges and indicators are functioning correctly.
    • If the IPC gauges and indicators are functioning correctly, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The chime always sounds
  • Refer to the Diagnostic Routine
  • The adaptive cruise control warning chime is inoperative
  • Cruise control system
  • IPC
  • VERIFY the adaptive cruise control display functions in the message center when the adaptive cruise control is in operation.
    • If the adaptive cruise control display functions correctly, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The air bag secondary warning chime is inoperative/has activated
  • IPC
  • RETRIEVE the recorded DTCs from the IPC self-test.
    • If IPC DTC P1534:01 is not present, the system is operating correctly. The air bag secondary warning chime sounds only when a fault in the air bag warning indicator is present and DTC P1534:01 is recorded.
  • The Belt-Minder® feature does not operate correctly
  • Refer to the Diagnostic Routine
  • The BLIS® / CTA warning chime is inoperative
  • Refer to the Diagnostic Routine
  • The door ajar warning chime is inoperative
  • Door ajar indication concern
  • BCM
  • IPC
  • VERIFY the safety belt warning chime operates for 6 seconds following ignition ON.
    • If the safety belt warning chime sounds, GO to Pinpoint Test AB to diagnose the door ajar message center warning indicator.
  • The headlamps on warning chime is inoperative
  • Refer to the Diagnostic Routine
  • The key-in-ignition warning chime is inoperative
  • Refer to the Diagnostic Routine
  • The memory-stored feedback chime is inoperative
  • Refer to the Diagnostic Routine
  • The message center warning chime is inoperative
  • IPC
  • DISCONNECT the brake fluid level switch and VERIFY that the message center warning chime sounds when the message center displays CHECK BRAKE SYSTEM.
    • If the message center warning chime sounds when the CHECK BRAKE SYSTEM message appears, the system is operating correctly at this time. The message center warning chime only sounds when the message center displays a new warning message.
    • If the message center warning chime does not sound when the CHECK BRAKE SYSTEM message appears, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The parking brake warning chime is inoperative
  • Refer to the Diagnostic Routine
  • The perimeter alarm warning chime is inoperative
  • Perimeter alarm concern
  • IPC
  • VERIFY the perimeter alarm functions correctly and the headlamps on warning chime operates with the headlamps on, ignition OFF and the driver door open.
    • If the perimeter alarm functions correctly and the headlamps on warning chime sounds, REFER to Section 419-01A to diagnose the perimeter alarm.
    • If the perimeter alarm functions correctly and the headlamps on warning chime does not sound, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  • The safety belt warning chime does not operate correctly
  • Refer to the Diagnostic Routine
  • The service AdvanceTrac® warning chime is inoperative
  • Stabilty-traction control indication concern
  • IPC
  • VERIFY the headlamps on warning chime operates with the headlamps on, ignition OFF and the driver door open.
    • If the headlamps on warning chime sounds, GO to Pinpoint Test O to diagnose the stability-traction control indicator (sliding car icon).
  • The turn/hazard on warning chime is inoperative
  • Refer to the Diagnostic Routine
  • The turn signal left on warning chime is inoperative
  • Refer to the Diagnostic Routine
 

Pinpoint Tests

 

Pinpoint Test A: The IPC Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

The IPC receives a hot at all times voltage from the BCM . The IPC receives the ignition status message from the BCM over the HS-CAN .

Visual Inspection and Diagnostic Pre-checks

Inspect the BCM fuse 23 (15A).

 
PINPOINT TEST A: THE IPC IS INOPERATIVE
Test Step Result / Action to Take
  A1 VERIFY THE IPC PASSES THE NETWORK TEST  
  • Ignition OFF.
  • Using a scan tool, perform the network test.
  • Verify whether the IPC passed the network test.
  • Did the IPC pass the network test?
Yes
GO to A2 .

No
REFER to Section 418-00 .
  A2 CARRY OUT THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Check for recorded DTCs from the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test C: Incorrect Fuel Gauge Indication

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

The fuel gauge uses inputs from the fuel pump assembly and the fuel level sensor to provide the fuel level indication. For information on the fuel gauge and fuel level sender, refer to Fuel Gauge and Fuel Level Sender in Instrument Panel Cluster (IPC) .

NOTE: A slight fluctuation in the fuel gauge needle is normal on the optional (video display) IPC . Do not fault the IPC for this concern.



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
P0460:11 Fuel Level Sensor A Circuit: Circuit Short to Ground A continuous and on-demand DTC that sets in the IPC if the IPC detects that the fuel pump assembly is out of range on the fuel level input circuit with short to ground for 33 seconds. The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P0460:11.
P0460:13 Fuel Level Sensor A Circuit: Circuit Open A continuous and on-demand DTC that sets in the IPC if the IPC detects that the fuel pump assembly is out of range on the fuel level input circuit with an open or short to voltage for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P0460:13.
P1243:06 Second Fuel Pump Fault or Ground Fault: Algorithm Based Failure

NOTE: Normal operation of the fuel delivery system allows the fuel level sensor side of the fuel tank (the side opposite of the fuel filler hose) to have less fuel than the side with the fuel pump assembly (side with the fuel filler hose).

Sets when the IPC detects a low fuel condition on the fuel pump module side (active side) of the fuel tank before the fuel level sensor (passive) side indicates empty. DTC P1243:06 indicates a fuel transfer concern with the fuel transfer tube or the jet pump (part of the fuel pump module).
P1346:11 Fuel Level Sensor B Circuit: Circuit Short to Ground A continuous and on-demand DTC that sets in the IPC if the IPC detects that the fuel level sensor is out of range on the fuel level input circuit with a short to ground for 33 seconds. The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P1346:11.
P1346:13 Fuel Level Sensor B Circuit: Circuit Open A continuous and on-demand DTC that sets in the IPC if the IPC detects that the fuel level sensor is out of range on the fuel level sensor input circuit with an open or short to voltage for 33 seconds. The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P1346:13.



 PCM Fault Trigger Conditions

DTC Description Fault Trigger Conditions
P0460 Fuel Level Sensor A Circuit Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage.

Follow the pinpoint test using the DTCs set in the IPC .
P0461 Fuel Level Sensor A Circuit Range/Performance Sets when the PCM determines the fuel level input signal repeatedly moves in and out of range, exceeding the minimum or maximum allowable calibrated parameters for a specified fuel fill percentage in the fuel tank.

Follow the pinpoint test using the DTCs set in the IPC .
P0462 Fuel Level Sensor A Circuit Low Sets in the PCM when the PCM detects a short to ground on the fuel pump assembly signal circuit based on the messaged input received from the IPC .

Follow the pinpoint test using the DTCs set in the IPC .
P0463 Fuel Level Sensor A Circuit High Sets in the PCM when the PCM detects an open or a short to voltage on the fuel pump assembly signal circuit based on the messaged input received from the IPC .

Follow the pinpoint test using the DTCs set in the IPC .
P2065 Fuel Level Sensor B Circuit Sets when the PCM determines the value of the fuel level sensor input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage.

Follow the pinpoint test using the DTCs set in the IPC .
P2066 Fuel Level Sensor B Circuit Range/Performance Sets when the PCM determines the fuel level sensor input signal repeatedly moves in and out of range, exceeding the minimum or maximum allowable calibrated parameters for a specified fuel fill percentage in the fuel tank.

Follow the pinpoint test using the DTCs set in the IPC .
P2067 Fuel Level Sensor B Circuit Low Sets in the PCM when the PCM detects a short to ground on the fuel level sensor signal circuit based on the messaged input received from the IPC .

Follow the pinpoint test using the DTCs set in the IPC .
P2068 Fuel Level Sensor B Circuit High Sets in the PCM when the PCM detects a open or short to voltage on the fuel level sensor signal circuit on the messaged input received from the IPC .

Follow the pinpoint test using the DTCs set in the IPC .

 
PINPOINT TEST C: INCORRECT FUEL GAUGE INDICATION

NOTE: Following any fuel gauge repairs, remove fuse 23 (15A) for one minute then reinstall to reset the fuel gauge timers.

Test Step Result / Action to Take
  C1 CARRY OUT THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC P0460:11 or P1346:11, GO to C2 .

For DTC P0460:13 or P1346:13, GO to C6 .

For DTC P1243:06, GO to C18 .

No
GO to C13 .
  C2 CHECK THE FUEL INPUT FOR A SHORT TO GROUND  
  • Disconnect: Fuel Pump Assembly (DTC P0460:11) .
  • Disconnect: Fuel Level Sensor (DTC P1346:11) .
  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:11 or P1346:11 can also be present when carrying out this step and should be disregarded at this time.
  • Using a scan tool, repeat the IPC self-test.
  • Is DTC P0460:13 or DTC P1346:13 retrieved?
Yes
For the fuel pump assembly (DTC P0460:11), GO to C20 . CLEAR the DTCs. REPEAT the self-test. For the fuel level sensor (DTC P1346:11), INSTALL a new fuel level sensor. REFER to Section 310-01 .

No
GO to C3 .
  C3 CHECK THE FUEL PUMP ASSEMBLY AND FUEL LEVEL SENSOR SIGNAL CIRCUITS FOR A SHORT TO GROUND AT THE IPC  
  • Ignition OFF.
  • Disconnect: IPC .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    DTC P0460:11
    C220-15 VMC11 (YE) — Ground
    DTC P1346:11
    C220-14 VMC23 (OG) — Ground



  • Is the resistance greater than 10,000 ohms?
Yes
For DTC P0460:11, GO to C4 .

For DTC P1346:11, GO to C5 .

No
REPAIR the circuit in question.
  C4 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-15 VMC11 (YE) C220-2 RMC32 (GN)



  • Is the resistance greater than 10,000 ohms?
Yes
GO to C22 .

No
REPAIR the circuits. CLEAR the DTCs. REPEAT the self-test.
  C5 CHECK THE FUEL LEVEL SENSOR SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-14 VMC23 (OG) C220-1 RMC33 (WH)



  • Is the resistance greater than 10,000 ohms?
Yes
GO to C22 .

No
REPAIR the circuits.
  C6 CHECK THE FUEL PUMP ASSEMBLY OR FUEL LEVEL SENSOR FOR AN OPEN  
  • Ignition OFF.
  • Disconnect: Fuel Pump Assembly (DTC P0460:13) .
  • Disconnect: Fuel Level Sensor (DTC P1346:13) .
  • Connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    DTC P0460:13
    C3127-2 VMC11 (YE/VT) C3127-1 RMC32 (GN/BU) (GTDI)

    RMC32 (GN/WH) (Ti-VCT)
    DTC P0460:13
    C3270-2 VMC23 (GN/OG) C3270-1 RMC33 (WH/VT)



  • Ignition ON.
  • Wait one minute.
  • Using a scan tool, repeat the IPC self-test.
  • NOTE: DTC P0460:13 or P1346:13 can also be present when carrying out this step and should be disregarded at this time.
  • Repeat the IPC self-test.
  • Retrieve the IPC continuous DTCs.
  • Is DTC P0460:11 or DTC P1346:11 retrieved?
Yes
REMOVE the jumper wire. GO to C20 .

No
REMOVE the jumper wire. For DTC P0460:13, GO to C7 . For DTC P1346:13, GO to C10 .
  C7 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC  
  • Ignition OFF.
  • Disconnect: IPC .
  • Ignition ON.
  • Measure the voltage between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-15 VMC11 (YE) — Ground



  • Is any voltage present?
Yes
REPAIR the circuit.

No
GO to C8 .
  C8 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC AND THE FUEL PUMP ASSEMBLY  
  • Ignition OFF.
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-15 VMC11 (YE) C3127-2 VMC11 (YE/VT)



  • Is the resistance less than 3 ohms?
Yes
GO to C9 .

No
REPAIR the circuit.
  C9 CHECK THE FUEL LEVEL RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC AND THE FUEL PUMP ASSEMBLY  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-2 RMC32 (GN) C3127-1 RMC32 (GN/BU) (GTDI)

    RMC32 (GN/WH) (Ti-VCT)



  • Is the resistance less than 3 ohms?
Yes
GO to C22 .

No
REPAIR the circuit.
  C10 CHECK THE FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC  
  • Disconnect: IPC .
  • Ignition ON.
  • Measure the voltage between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-14 VMC23 (OG) — Ground



  • Is any voltage present?
Yes
REPAIR the circuit.

No
GO to C11 .
  C11 CHECK THE FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC AND THE FUEL LEVEL SENSOR  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-14 VMC23 (OG) C3270-2 VMC23 (GN/OG)



  • Is the resistance less than 3 ohms?
Yes
GO to C12 .

No
REPAIR the circuit.
  C12 CHECK THE FUEL LEVEL SENSOR RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC AND THE FUEL LEVEL SENSOR  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-1 RMC33 (WH) C3270-1 RMC33 (WH/VT)



  • Is the resistance less than 3 ohms?
Yes
GO to C22 .

No
REPAIR the circuit.
  C13 CARRY OUT THE IPC FUEL GAUGE ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the fuel gauge (FuelLevel) PID.
  • Command the fuel gauge from 0% to 25%, 50%, 75% and 100% while observing the fuel gauge.
  • Does the fuel gauge begin at (E) empty, move to approximately 1/4, 1/2, 3/4 and F (full)?
Yes
GO to C14 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  C14 CHECK THE FUEL PUMP ASSEMBLY INPUT TO THE IPC  
  • Ignition OFF.
  • Disconnect: Fuel Pump Assembly .
  • Connect the universal gauge tester between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C3127-2 VMC11 (YE/VT) C3127-1 RMC32 (GN/BU) (GTDI)

    RMC32 (GN/WH) (Ti-VCT)



  • Ignition ON.
  • Using a scan tool, view the IPC PIDs.
  • NOTE: It is extremely important to confirm the gauge tester settings with an ohmmeter to make sure that the gauge tester is in the correct position. Failure to follow this check may result in inaccurate test results.
  • Select the IPC fuel level (FUELLVL1) PID.
  • Monitor the PID with the gauge tester set at 180 ohms, 90 ohms, 55 ohms, 30 ohms and 10 ohms.
  • Does the PID begin at approximately 3, move to 70, 127, 185 then 251?
Yes
DISCONNECT the instrument gauge system tester. GO to C16 .

No
DISCONNECT the instrument gauge system tester. GO to C15 .
  C15 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE AT THE IPC  
  • Ignition OFF.
  • Disconnect: IPC .
  • Connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C3127-2 VMC11 (YE/VT) C3127-1 RMC32 (GN/BU) (GTDI)

    RMC32 (GN/WH) (Ti-VCT)



  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-15 VMC11 (YE) C220-2 RMC32 (GN)



  • Is the resistance less than 3 ohms?
Yes
REMOVE the jumper wire. GO to C22 .

No
REPAIR the circuits for high resistance.
  C16 CHECK THE FUEL LEVEL SENSOR INPUT TO THE IPC  

    NOTE: Since the IPC may be in anti-slosh fuel indication mode, the self-test and tester values may not match the fuel gauge readings. Disregard the actual gauge indication during this test step.

  • Ignition OFF.
  • Disconnect: Fuel Level Sensor .
  • Connect the instrument gauge system tester between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C3270-2 VMC23 (OG) C3270-1 RMC33 (WH)



  • Ignition ON.
  • Using a scan tool, view the IPC PIDs.
  • NOTE: It is extremely important to confirm the gauge tester settings with an ohmmeter to make sure that the gauge tester is in the correct position. Failure to follow this check may result in inaccurate test results.
  • Select the IPC fuel level (FUELLVL2) PID.
  • Monitor the PID, with the gauge tester set at 180 ohms, 90 ohms, 55 ohms, 30 ohms and 10 ohms.
  • Does the PID begin at approximately 3, move to 70, 127, 185 then 25%?
Yes
DISCONNECT the instrument gauge system tester. GO to C18 .

No
DISCONNECT the instrument gauge system tester. GO to C17 .
  C17 CHECK THE FUEL LEVEL SENSOR SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE  
  • Ignition OFF.
  • Disconnect: IPC .
  • Connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C3270-2 VMC23 (GN/OG) C3270-1 RMC33 (WH/VT)



  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-14 VMC23 (OG) C220-1 RMC33 (WH)



  • Is the resistance less than 3 ohms?
Yes
REMOVE the jumper wire. GO to C22 .

No
REMOVE the jumper wire. REPAIR the circuits for high resistance.
  C18 INSPECT THE FUEL TANK  
  • Visually inspect the fuel tank for any damage or deformation.
  • Is the fuel tank OK?
Yes
GO to C19 .

No
INSTALL a new fuel tank. REFER to Section 310-01 .
  C19 INSPECT THE FUEL TANK TRANSFER TUBE CONNECTIONS  

    NOTE: DTC P1243:06 indicates a fuel transfer concern with the fuel transfer tube or the jet pump (part of the fuel pump module).

  • Remove the fuel pump assembly and the fuel level sensor. Refer to Section 310-01 .
  • Inspect the fuel tank transfer tube, connections, the fuel pump assembly and the fuel level sensor for any damage or deformation.
  • Are the fuel tank transfer tube, connections, the fuel pump assembly and the fuel level sensor OK?
Yes
For DTC P1243:06, INSTALL a new fuel pump module. REFER to Section 310-01 . If no DTCs are present, GO to C20 .

No
INSTALL a new fuel tank transfer tube, fuel pump assembly or fuel level sensor as necessary. REFER to Section 310-01 .
  C20 CHECK THE FUEL PUMP ASSEMBLY AND FUEL LEVEL SENSOR  
  • Disconnect and inspect the fuel pump assembly and fuel level sensor connectors.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect the fuel pump assembly and fuel level sensor connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
GO to C21 .

No
The system is operating correctly at this time. The concern may have been caused by component connections. ADDRESS the root cause of any connector or pin issues.
  C21 CHECK THE FUEL LEVEL SENDER (FLOAT AND CARD)  

    NOTE: The fuel level sender (float and card) resistance measures between 180 ohms ± 4 ohms at the lower stop position and 10 ohms ± 2 ohms at the upper stop position.

  • Remove the fuel pump assembly or fuel level sensor. Refer to Section 310-01 .
  • Disconnect the fuel level sender (float and card) input wire from the fuel pump assembly or fuel level sensor.
  • Measure the resistance between the fuel level sender (float and card) input wire and the fuel level sender (float and card) ground while slowly moving the float arm between the lower and upper stop position.


  • Does the resistance slowly decrease from approximately 180 ohms at the lower stop to 10 ohms at the upper stop?
Yes
INSTALL a new fuel pump assembly or fuel level sensor. REFER to Section 310-01 .

No
INSTALL a new fuel level sender (float and card). REFER to Section 310-01 .
  C22 CHECK FOR CORRECT IPC OPERATION  
  • Disconnect and inspect the IPC connector.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test D: The Temperature Gauge Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Temperature Gauge in Instrument Panel Cluster (IPC) .

NOTE: If DTC U0100:00 is set in the IPC , other observable symptoms may be an inoperative tachometer, speedometer or odometer.

If the IPC does not receive the engine coolant temperature message from the PCM for more than 5 seconds, the IPC sets DTC U0100:00 in continuous memory and defaults the temperature gauge to cold (C). If the engine coolant temperature message is deemed invalid by the IPC for 5 seconds or more, the IPC sets DTC U0401:81 and defaults the temperature gauge to cold (C).

 
PINPOINT TEST D: THE TEMPERATURE GAUGE IS INOPERATIVE
Test Step Result / Action to Take
  D1 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the PCM Key ON Engine OFF (KOEO) self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to D2 .
  D2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to D3 .
  D3 CARRY OUT THE TEMPERATURE GAUGE ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • NOTE: Make sure to set the scan tool to full cold before beginning this step.
  • Select the IPC temperature gauge (ENGCOOLNT) PID.
  • Command the temperature gauge on and off while monitoring the gauge.
  • Does the temperature gauge start at cold (C), move to full hot (H), and return to cold (C)?
Yes
INSTALL a new PCM. REFER to Section 303-14 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test E: Incorrect Temperature Gauge Indication

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Temperature Gauge in Instrument Panel Cluster (IPC) .

If the engine coolant temperature message is missing for 5 seconds or less or if the IPC receives invalid engine temperature data for 5 seconds or less, the IPC defaults the temperature gauge to the last setting, based upon the last known good temperature status message.

 
PINPOINT TEST E: INCORRECT TEMPERATURE GAUGE INDICATION
Test Step Result / Action to Take
  E1 CHECK FOR CORRECT OPERATION OF THE COOLING SYSTEM  
  • Ignition ON.
  • Verify that the engine cooling system and thermostat are functioning correctly.
  • Does the engine cooling system and thermostat operate correctly?
Yes
GO to E2 .

No
REFER to Section 303-03 .
  E2 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to E3 .
  E3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to E4 .
  E4 CARRY OUT THE TEMPERATURE GAUGE ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • NOTE: Make sure to set the scan tool to full cold before beginning this step.
  • Select the IPC temperature gauge (ENGCOOLNT) PID.
  • Command the temperature gauge according to the following tables:


    •  Base Single Screen IPC

    Scan Tool Command Gauge Position
    0% (-60° C [-76° F]-38° C [100° F]) Beginning of cold (C) (fill color blue)
    15% (59° C [138° F]) End of cold (C) (fill color blue)
    35% (79° C [174° F]) Just below the center of the gauge (mid-range, fill color gray)
    65% (120° C [248° F]) Just below the beginning of hot (H) (fill color gray)
    80% (121° C [250° F]) Just above hot (H) (fill color red)



     Optional Dual Screen IPC

    Scan Tool Command Gauge Position
    0% (24° C [76° F]-38° C [100° F]) Full cold (C)
    15% (59° C [138° F]) Beginning of the normal range
    45% (83° C [181° F]-109° C [228° F]) Center of the gauge
    85% (120° C [248° F]) End of the normal range
    95% (122° C [252° F]) Hot (H) (red line)

  • Does the temperature gauge operate according to the above specifications?
Yes
GO to E5 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  E5 CHECK THE PCM TEMPERATURE PID  

    NOTE: The coolant temperature should range between 0°C (32°F) and 59°C (138.1°F) with the gauge in the cold (C) range, between -60°C (-75.9°F) and 120°C (247.8°F) with the gauge in the normal or mid-range and above 121°C (249.6°F) with the gauge in the hot (H) range.

  • Using a scan tool, view the PCM PIDs.
  • Start the engine.
  • Select the PCM temperature PID (CHT). With the engine running, monitor the PCM temperature PID.
  • Does the PCM PID agree with the position of the temperature gauge indication?
Yes
The temperature gauge is operating correctly at this time.

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test F: The Speedometer Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Speedometer in Instrument Panel Cluster (IPC) .

NOTE: If DTC U0100:00 is set in the IPC , other observable symptoms may be an inoperative tachometer, temperature gauge or odometer.

If the IPC does not receive the vehicle speed data from the PCM for more than 5 seconds, the IPC sets DTC U0100:00 in continuous memory and defaults the speedometer to 0 km/h (0 mph). If the vehicle speed data is deemed invalid by the IPC for 5 seconds or more, the IPC sets DTC U0401:81 and defaults the speedometer to 0 km/h (0 mph).

 
PINPOINT TEST F: THE SPEEDOMETER IS INOPERATIVE
Test Step Result / Action to Take
  F1 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to F2 .
  F2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to F3 .
  F3 CARRY OUT THE SPEEDOMETER ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC speedometer (SPDOMETER) PID.
  • Command the speedometer on and off while monitoring the speedometer.
  • Does the speed begin at 0 km/h (0 mph), move to 225 km/h (140 mph), and return to 0 km/h (0 mph)?
Yes
INSTALL a new PCM. REFER to Section 303-14 . TEST the system for normal operation.

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test G: Incorrect Speedometer Indication

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Speedometer in Instrument Panel Cluster (IPC) .

If the vehicle speed data is missing for 5 seconds or less or if the IPC receives invalid vehicle speed data for 5 seconds or less, the IPC defaults the speedometer to the last setting, based upon the last known good vehicle speed message.

Visual Inspection and Diagnostic Pre-checks

Verify that the tire size on the vehicle matches the tire size listed on the VC label. Refer to VC Codes in Section 100-01 .

 
PINPOINT TEST G: INCORRECT SPEEDOMETER INDICATION
Test Step Result / Action to Take
  G1 CHECK THE TIRE SIZE CONFIGURATION  
  • Ignition ON.
  • Using a scan tool, view Module Programming for the programmed tire size.
  • NOTE: The correct tire size can be found on the vehicle certification label on the LH B-pillar. Refer to Section 100-01 .
  • Verify that the tire size configuration matches the VC label.
  • Is the tire size correctly configured?
Yes
GO to G2 .

No
CONFIGURE the correct tire size.
  G2 CHECK THE AXLE RATIO CONFIGURATION  
  • Using a scan tool, view Module Programming for the programmed axle ratio.
  • Verify the axle ratio is correctly configured.
  • Is the axle ratio correctly configured?
Yes
GO to G3 .

No
CONFIGURE the correct axle ratio.
  G3 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any PCM DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to G4 .
  G4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to G5 .
  G5 CARRY OUT THE IPC SPEEDOMETER ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC speedometer (SPDOMETER) PID.
  • Command the speedometer in 10% increments while monitoring the speedometer.


    • Command (In Percent) Lower Range Upper Range
    10% 23 km/h (14 mph) 24 km/h (15 mph)
    20% 45 km/h (28 mph) 48 km/h (30 mph)
    30% 68 km/h (42 mph) 72 km/h (45 mph)
    40% 90 km/h (56 mph) 97 km/h (60 mph)
    50% 113 km/h (70 mph) 121 km/h (75 mph)
    60% 135 km/h (84 mph) 145 km/h (90 mph)
    70% 158 km/h (98 mph) 169 km/h (105 mph)
    80% 180 km/h (112 mph) 193 km/h (120 mph)
    90% 203 km/h (126 mph) 217 km/h (135 mph)
    100% 225 km/h (140 mph) 241 km/h (150 mph)

  • Does the speed indicated increase within the specified range?
Yes
GO to G6 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  G6 CHECK THE PCM VSS PIDs  
  • Using a scan tool, view the IPC PIDs.
  • Select the PCM vehicle speed (VSS) PID.
  • Monitor the PID while driving the vehicle at 32 km/h (20 mph), 64 km/h (40 mph) and 97 km/h (60 mph).
  • Does the speedometer indicate between 31-34 km/h (19-21 mph), 63-69 km/h (39-43 mph) and 93-103 km/h (58-64 mph) at the 3 PCM PID values?
Yes
GO to G7 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  G7 OBSERVE THE SPEEDOMETER OPERATION  
  • Observe the speedometer while driving the vehicle at various speeds and stopping frequently.
  • Does the speedometer begin at 0 km/h (0 mph) and fully return to the 0 km/h (0 mph) position when the vehicle is stopped?
Yes
The speedometer is operating correctly at this time.

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test H: The Odometer Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Odometer in Instrument Panel Cluster (IPC) .

If the odometer count message is missing for 5 seconds or less, the IPC defaults the odometer to the last display, based upon the last known good odometer rolling count message. If the IPC does not receive the odometer rolling count data from the PCM for more than 5 seconds, the IPC sets DTC U0100:00 in continuous memory and defaults the odometer display to all dashes (-----).

If the odometer count message is deemed invalid by the IPC , the IPC sets DTC U0401:00 and defaults the odometer display to all dashes (-----). If the NVM becomes corrupted or if any NVM failure occurs, the IPC sets DTC U3000:44 and displays ERROR in the message center display.

 
PINPOINT TEST H: THE ODOMETER IS INOPERATIVE
Test Step Result / Action to Take
  H1 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to H2 .
  H2 CHECK FOR CORRUPTED NVM  
  • Observe the message center display area.
  • Does the odometer display ERROR?
Yes
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
GO to H3 .
  H3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test I: The Tachometer Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Tachometer in Instrument Panel Cluster (IPC) .

If the IPC does not receive the engine rpm data from the PCM for more than 5 seconds, the IPC sets DTC U0100:00 in continuous memory and defaults the tachometer to 0 rpm.

 
PINPOINT TEST I: THE TACHOMETER IS INOPERATIVE
Test Step Result / Action to Take
  I1 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to I2 .
  I2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
For the base IPC , GO to I4 . For the optional IPC , GO to I3 .
  I3 CHECK THE DISPLAY MODE MENU  
  • In the display mode menu, press the message center (LH steering wheel) switch to the right to display the tachometer.
  • Start the engine.
  • Does the tachometer display and operate?
Yes
The tachometer is operating correctly at this time. The display mode was set to the tachometer off display.

No
GO to I4 .
  I4 CARRY OUT THE TACHOMETER ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • NOTE: On the optional IPC , make sure to use the analog style tachometer for this test. The tachometer is displayed in the LH display screen. Refer to the Owner's Literature for the menu options and selections.
  • Select the IPC tachometer (TACH_IND) PID.
  • Command the tachometer in 10% increments while monitoring the tachometer.
  • Does the tachometer increase approximately 700 rpm with each 10% increment?
Yes
INSTALL a new PCM. REFER to Section 303-14 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test J: Incorrect Tachometer Indication

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Tachometer in Instrument Panel Cluster (IPC) .

If the rpm data is missing for 5 seconds or less or if the IPC receives invalid rpm data for 5 seconds or less, the IPC defaults the tachometer to the last setting, based upon the last good message received. If the IPC does not receive the engine rpm data from the PCM for 5 seconds or less, the IPC defaults the tachometer to the last setting, based upon the last known good rpm message. If the engine rpm message is missing or invalid for 5 seconds or less, the gauge can appear to freeze or become erratic.

 
PINPOINT TEST J: INCORRECT TACHOMETER INDICATION
Test Step Result / Action to Take
  J1 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to J2 .
  J2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to J3 .
  J3 CARRY OUT THE TACHOMETER ACTIVE COMMAND USING THE SCAN TOOL  
  • NOTE: On the optional IPC , make sure to use the analog style tachometer for this test. The tachometer is displayed in the LH display screen. Refer to the Owner's Literature for the menu options and selections.
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC tachometer (TACH_IND) PID.
  • Command the tachometer in increments of 10% while monitoring the tachometer.
  • Does the tachometer increase approximately 700 rpm with each 10% increment?
Yes
GO to J4 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  J4 CHECK THE PCM rpm PID  
  • Using a scan tool, view the PCM PIDs.
  • Select the PCM engine rpm PID (RPM).
  • Set the PID to run the engine at 1,000, 1,500, 2,000, and 2,500 rpm.
  • Does the tachometer indication range between 944-1,056 at 1,000 rpm, 1,444-1,556 rpm at 1,500 rpm, 1,944-2,056 rpm at 2,000 rpm and 2,444-2,556 rpm at 2,500 rpm?
Yes
The tachometer is operating correctly at this time.

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test K: The AWD Gauge Is Inoperative (If Equipped)

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to AWD gauge in Instrument Panel Cluster (IPC) .

NOTE: NOTE: If DTC U0100:00 sets in the IPC , other observable symptoms can be an inoperative tachometer, temperature gauge or odometer.

If the AWD lock torque actual, wheel torque or vehicle speed message is missing for 5 seconds or less or if the IPC receives invalid torque data for 5 seconds or less, the IPC defaults the display fill area in front of the front wheels and behind the rear wheels to the last setting based upon that last known good message.

If the IPC does not receive the AWD lock torque actual, wheel torque or vehicle speed message from the AWD for more than 5 seconds, the IPC sets DTC U0100:00 in continuous memory and defaults the display fill area in front of the front wheels and behind the rear wheels off.

 
PINPOINT TEST K: THE AWD GAUGE IS INOPERATIVE (IF EQUIPPED)
Test Step Result / Action to Take
  K1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
REFER to DTC Chart — IPC .

No
GO to K2 .
  K2 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to K3 .
  K3 CHECK THE DISPLAY MODE MENU  
  • On the optional IPC , in the display mode menu, press the LH steering wheel switch to the right to display the AWD gauge.
  • On the base IPC , in the Information display mode, press the LH steering wheel switch to the right then down to display the AWD gauge.
  • Does the AWD gauge display?
Yes
The AWD gauge is operating correctly at this time. The display mode was not set to correct display mode.

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test L: The Brake Warning Indicator is Never On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Brake Warning Indicator, Parking Brake Position Switch and Brake Fluid Level Switch in Instrument Panel Cluster (IPC) .

Visual Inspection and Diagnostic Pre-checks

Inspect the brake fluid level switch for signs of any external damage. Inspect the brake fluid level switch wiring for signs of a pinched harness causing the circuits to short together.

 
PINPOINT TEST L: THE BRAKE WARNING INDICATOR IS NEVER ON
Test Step Result / Action to Take
  L1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are and DTCs recorded?
Yes
REFER to DTC Chart — IPC in this section.

No
GO to L2 .
  L2 DETERMINE IF THE BRAKE WARNING INDICATOR OPERATES WITH THE PARKING BRAKE  
  • Apply the parking brake while monitoring the brake warning indicator.
  • Does the brake warning indicator illuminate with the parking brake applied?
Yes
GO to L8 .

No
GO to L3 .
  L3 CARRY OUT THE IPC INDICATOR LAMP CONTROL ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC brake warning indicator (PBA_LMP) PID.
  • Command brake warning indicator on while observing the brake warning indicator.
  • Does the brake warning indicator illuminate when commanded on?
Yes
GO to L4 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  L4 CHECK THE PARKING BRAKE POSITION SWITCH PID  
  • Using a scan tool, view the BCM PIDs.
  • Select the BCM parking brake (PARK_BRK_SW) PID.
  • Monitor the parking brake PID while applying the parking brake.
  • Does the PID agree with the parking brake position?
Yes
GO to L11 .

No
GO to L5 .
  L5 BYPASS THE PARKING BRAKE POSITION SWITCH  
  • Ignition OFF.
  • Disconnect: Parking Brake Position Switch .
  • Connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C306-1 CMC25 (WH/VT) C306-2 GD233 (BK)



  • Ignition ON.
  • Does the brake warning indicator illuminate?
Yes
REMOVE the jumper wire. INSTALL a new parking brake position switch.

No
REMOVE the jumper wire. GO to L6 .
  L6 CHECK THE PARKING BRAKE POSITION SWITCH GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C306-2 GD233 (BK) — Ground



  • Is the resistance less than 3 ohms?
Yes
GO to L7 .

No
REPAIR the circuit.
  L7 CHECK THE PARKING BRAKE POSITION SWITCH INPUT CIRCUIT FOR AN OPEN AT THE BCM  
  • Disconnect: BCM C2280C .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280C-7 CMC25 (WH/VT) C306-1 CMC25 (WH/VT)



  • Is the resistance less than 3 ohms?
Yes
GO to L11 .

No
REPAIR the circuit.
  L8 CHECK THE BRAKE FLUID LEVEL SWITCH OPERATION  
  • Ignition OFF.
  • Disconnect: Brake Fluid Level Switch .
  • Ignition ON.
  • Does the brake warning indicator illuminate?
Yes
GO to L10 .

No
GO to L9 .
  L9 CHECK THE BRAKE FLUID LEVEL INPUT AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE BRAKE FLUID LEVEL SWITCH  
  • Ignition OFF.
  • Disconnect: BCM C2280F .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C124-2 CMC19 (GY/VT) C124-3 RMC19 (YE/GY)



  • Is the resistance greater than 10,000 ohms?
Yes
GO to L11 .

No
REPAIR the circuits.
  L10 CHECK THE BRAKE FLUID LEVEL SWITCH GROUND CIRCUIT FOR AN OPEN  
  • Ignition OFF.
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C124-1 GD123 (BK/GY) — Ground



  • Is the resistance less than 3 ohms?
Yes
INSTALL a new brake fluid level switch. TEST the system for normal operation.

No
REPAIR the circuit.
  L11 CHECK FOR CORRECT BCM OPERATION  
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect all the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new BCM . REFER to Section 419-10 .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test M: The Brake Warning Indicator is Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Brake Warning Indicator, Parking Brake Position Switch and Brake Fluid Level Switch in Instrument Panel Cluster (IPC) .

NOTE: Both the ABS warning indicator and the brake warning indicator illuminate if the input to illuminate the brake warning indicator is received from the ABS module.

NOTE: If DTC U0140:00 sets in the IPC , other symptoms can also be present such as TPMS , instrument panel backlighting, and door ajar indication. If DTC U0121:00 sets, other symptoms can also be present such as ABS warning indicator and traction control or traction control off indicators always on.

If the brake warning indicator request or brake (red) warning indicator request messages are missing for less than 5 seconds, the IPC defaults the brake warning indicator to its last state (on or off) based upon the last known good message received.

If the brake warning indicator request message is missing for more than 5 seconds, the IPC sets DTC U0140:00 and defaults the brake warning indicator on. If the IPC does not receive the brake (red) warning indicator request message from the ABS module for more than 5 seconds, the IPC sets DTC U0121:00 and defaults the ABS warning indicator on.



  BCM DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
B1048:01 Brake Fluid Level Switch: General Electrical Failure A continuous DTC that sets in the BCM when the BCM detects an open or short to ground on the brake fluid level switch input.
C1D00:11 Park Brake Apply Switch: Circuit Short To Ground A continuous and on-demand DTC that sets in the BCM if the BCM detects a short to ground on the parking brake input circuit.

Visual Inspection and Diagnostic Pre-checks

Inspect the:

 
PINPOINT TEST M: THE BRAKE WARNING INDICATOR IS ALWAYS ON
Test Step Result / Action to Take
  M1 CARRY OUT THE IPC INDICATOR LAMP CONTROL ACTIVE COMMAND USING THE SCAN TOOL  
  • Ignition ON.
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC brake warning indicator (PBA_LMP) PID.
  • Command the brake warning indicator on and off while observing the brake warning indicator.
  • Does the brake warning indicator turn off when commanded off?
Yes
GO to M2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  M2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For DTC U0121:00, GO to Pinpoint Test AU . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to M3 .
  M3 RETRIEVE THE RECORDED DTCs FROM THE ABS MODULE SELF-TEST  
  • Using a scan tool, perform the ABS module self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 206-09 .

No
GO to M4 .
  M4 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Using a scan tool, perform the BCM self-test.
  • Is DTC B1048:01 recorded?
Yes
GO to M8 .

No
GO to M5 .
  M5 CHECK THE PARKING BRAKE POSITION SWITCH PID  
  • Using a scan tool, view the BCM PIDs.
  • Select the BCM parking brake PID (PARK_BRK_SW) PID.
  • Monitor the parking brake PID while applying and releasing the parking brake.
  • Does the PID agree with the parking brake position?
Yes
GO to M13 .

No
GO to M6 .
  M6 CHECK THE PARKING BRAKE POSITION SWITCH  
  • Ignition OFF.
  • Disconnect: Parking Brake Position Switch .
  • Ignition ON.
  • Using a scan tool, view the BCM PIDs.
  • Select the BCM parking brake PID (PARK_BRK_SW) PID.
  • Monitor the parking brake PID.
  • Does the PID indicate the parking brake is released or off?
Yes
INSTALL a new parking brake position switch.

No
GO to M7 .
  M7 CHECK THE BCM PARKING BRAKE POSITION SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM  
  • Ignition OFF.
  • Disconnect: BCM C2280C .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280C-7 CMC25 (WH/VT) — Ground



  • Is the resistance greater than 10,000 ohms?
Yes
GO to M13 .

No
REPAIR the circuit.
  M8 BYPASS THE BRAKE FLUID LEVEL SWITCH AND CHECK THE BRAKE WARNING INDICATOR  
  • Ignition OFF.
  • Disconnect: Brake Fluid Level Switch .
  • Connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C124-2 CMC19 (GY/VT) C124-3 RMC19 (YE/GY)



  • Ignition ON.
  • Does the brake warning indicator turn off?
Yes
REMOVE the jumper wire. INSTALL a new brake fluid level switch.

No
REMOVE the jumper wire. GO to M9 .
  M9 CHECK THE BRAKE FLUID LEVEL SWITCH INPUT CIRCUIT FOR AN OPEN BETWEEN THE BCM AND THE BRAKE FLUID LEVEL SWITCH  
  • Ignition OFF.
  • Disconnect: BCM C2280F .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280F-15 CMC19 (GY/VT) C124-2 CMC19 (GY/VT)



  • Is the resistance less than 3 ohms?
Yes
GO to M10 .

No
REPAIR the circuit.
  M10 CHECK THE BRAKE FLUID LEVEL SWITCH RETURN CIRCUIT FOR AN OPEN BETWEEN THE BCM AND THE BRAKE FLUID LEVEL SWITCH  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280F-1 RMC19 (YE/GY) C124-3 RMC19 (YE/GY)



  • Is the resistance less than 3 ohms?
Yes
GO to M11 .

No
REPAIR the circuit.
  M11 CHECK THE BRAKE FLUID LEVEL SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280F-15 CMC19 (GY/VT) — Ground



  • Is the resistance greater than 10,000 ohms?
Yes
GO to M12 .

No
REPAIR the circuit.
  M12 CHECK THE BRAKE FLUID LEVEL SWITCH RETURN CIRCUIT FOR A SHORT TO GROUND AT THE BCM  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280F-1 RMC19 (YE/GY) — Ground



  • Is the resistance greater than 10,000 ohms?
Yes
GO to M13 .

No
REPAIR the circuit.
  M13 CHECK FOR CORRECT BCM OPERATION  
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect all the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new BCM . REFER to Section 419-10 .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test N: The ABS Warning Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to ABS Warning Indicator in Instrument Panel Cluster (IPC) .

 
PINPOINT TEST N: THE ABS WARNING INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  N1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0121:00, GO to Pinpoint Test AU . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to N2 .
  N2 RETRIEVE THE RECORDED DTCs FROM THE ABS MODULE SELF-TEST  
  • Using a scan tool, perform the ABS module self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 206-09 .

No
GO to N3 .
  N3 CARRY OUT THE IPC INDICATOR LAMP CONTROL ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC ABS warning indicator (ABS_LAMP) PID.
  • Command the ABS warning indicator on then off. Observe the ABS warning indicator.
  • Does the ABS warning indicator turn on when commanded on and turn off when commanded off?
Yes
If the ABS warning indicator is always on, INSTALL a new ABS module. REFER to Section 206-09 .

If the ABS warning indicator is never on, the system is operating normally.

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test O: The Stability-Traction Control Indicator (Sliding Car Icon) Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Stability-Traction Control Indicator (Sliding Car Icon) in Instrument Panel Cluster (IPC) .

If the traction control indicator request message is invalid for less than 5 seconds or if the IPC does not receive the traction control message for less than 5 seconds, the IPC defaults the stability-traction control indicator (sliding car icon) to the last indication mode (on/off) based upon the last known good message. If the traction control indicator request message is missing for 5 seconds or longer, the IPC sets DTC U0121:00 in continuous memory and defaults the stability-traction control indicator (sliding car icon) on.

 
PINPOINT TEST O: THE STABILITY-TRACTION CONTROL INDICATOR (SLIDING CAR ICON) IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  O1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0121:00, GO to Pinpoint Test AU . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to O2 .
  O2 RETRIEVE THE RECORDED DTCs FROM THE ABS MODULE SELF-TEST  
  • Using a scan tool, perform the ABS module self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 206-09 .

No
GO to O3 .
  O3 CARRY OUT THE IPC INDICATOR LAMP CONTROL ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC traction control indicator (TC/IVD/RSCLMP) PID.
  • Command the traction control active indicator on and off while observing the traction control indicator.
  • Does the traction control indicator illuminate when commanded on and turn off when commanded off?
Yes
If the traction control indicator is never on, the system is operating normally.

If the traction control indicator is always on, INSTALL a new ABS module. REFER to Section 206-09 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test P: The Stability-Traction Control Disabled Indicator (Sliding Car OFF Icon) Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Stability-Traction Control Disabled Indicator (Sliding Car OFF Icon) in Instrument Panel Cluster (IPC) .

NOTE: When a MyKey® programmed key is in use and the AdvanceTrac® on feature is configured always on, the traction control system cannot be disabled and the traction control indicator does not turn on when the traction control disable button is pressed. The traction control indicator still functions normally to indicate a traction control system fault and a traction control active event.

If the traction control disabled (OFF) indicator request message is missing for less than 5 seconds, the stability-traction control disabled indicator (sliding car OFF icon) remains in the last indication state (on or off) based upon the last known good message received. If the traction control disabled (OFF) indicator request message is missing for 5 seconds or longer, the IPC sets DTC U0121:00 in continuous memory and defaults the stability-traction control disabled indicator (sliding car OFF icon) off.

 
PINPOINT TEST P: THE TRACTION CONTROL DISABLED INDICATOR (SLIDING CAR OFF ICON) IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  P1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0121:00, GO to Pinpoint Test AU . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to P2 .
  P2 RETRIEVE THE RECORDED DTCs FROM THE ABS MODULE SELF-TEST  
  • Using a scan tool, perform the ABS module self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 206-09 .

No
GO to P3 .
  P3 CHECK FOR THE KEY TYPE  
  • Check if the key is a MyKey® programmed key or administrator key. Refer to the Owner's Literature.
  • Is the key an administrator key?
Yes
GO to P5 .

No
GO to P4 .
  P4 CHECK FOR THE ADVANCETRAC® ON FEATURE CONFIGURED ALWAYS ON  
  • Check if the AdvanceTrac® feature is configured always on. Refer to the Owner's Literature.
  • Is the the AdvanceTrac® feature configured always on?
Yes
The traction control system cannot be disabled when the AdvanceTrac® on feature is configured always on.

No
GO to P5 .
  P5 CHECK THE TRACTION CONTROL SETTING THROUGH THE MESSAGE CENTER  
  • Using the LH steering wheel switch, navigate to the traction control setting menu and observe the traction control setting.
  • Configure the stability-traction control on then off again.
  • Does the traction control selection change when the feature is configured on and off?
Yes
GO to P6 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  P6 CARRY OUT THE IPC INDICATOR LAMP CONTROL ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC stability-traction control disabled indicator (sliding car OFF icon) (STAB_TC_LMP) PID.
  • Command the stability-traction control disabled indicator (sliding car OFF icon) on and off while observing the stability-traction control disabled indicator (sliding car OFF icon).
  • Does the stability-traction control disabled indicator illuminate when commanded on and turn off when commanded off?
Yes
INSTALL a new ABS module. REFER to Section 206-09 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test Q: The Safety Belt Warning Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Safety Belt Warning Indicator in Instrument Panel Cluster (IPC) .

If the safety belt indicator request message is missing or invalid for less than 5 seconds, the IPC defaults the safety belt warning indicator to its last state (on or off) based upon the last known good message received. If the IPC does not receive the safety belt indicator request message from the RCM or the message is deemed invalid by the IPC for 5 seconds or longer, the IPC sets DTC U0151:00 and defaults the safety belt warning indicator off.

 
PINPOINT TEST Q: THE SAFETY BELT WARNING INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  Q1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0151:00, GO to Pinpoint Test AX . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to Q2 .
  Q2 RETRIEVE THE RECORDED DTCs FROM THE RCM SELF-TEST  
  • Using a scan tool, perform the RCM self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 501-20B .

No
GO to Q3 .
  Q3 CHECK THE DRIVER SAFETY BELT BUCKLE STATUS  
  • Using a scan tool, view the RCM PIDs.
  • Select and monitor the RCM driver safety belt buckle (SBLT_D_ST) PID while buckling and unbuckling the driver safety belt.
  • Does the PID display BUCKLED with the safety belt buckled and UNBUCKLED with the safety belt unbuckled?
Yes
GO to Q4 .

No
INSTALL a new driver safety belt buckle. REFER to Section 501-20A .
  Q4 CARRY OUT THE IPC INDICATOR LAMP CONTROL ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC safety belt warning indicator (SBLT_LAMP) PID.
  • Command the safety belt warning indicator on and off while observing the safety belt warning indicator.
  • Does the safety belt warning indicator illuminate when commanded on and turn off when commanded off?
Yes
If the safety belt warning indicator is never on, the system is operating correctly at this time.

If the safety belt warning indicator is always on, INSTALL a new RCM . REFER to Section 501-20B .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test R: The Air Bag Warning Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Air Bag Warning Indicator in Instrument Panel Cluster (IPC) .

If the air bag indicator lamp request message is missing for less than 5 seconds, the IPC defaults the air bag warning indicator to its last state (on or off) based upon the last known good message received. If the air bag indicator lamp request message is missing or is deemed invalid for 5 seconds or longer, the IPC sets DTC U0151:00 in continuous memory and defaults the air bag warning indicator on.

 
PINPOINT TEST R: THE AIR BAG WARNING INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  R1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0151:00, GO to Pinpoint Test AX . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to R2 .
  R2 RETRIEVE THE RECORDED DTCs FROM THE RCM SELF-TEST  
  • Check for recorded DTCs from the RCM self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 501-20B .

No
GO to R3 .
  R3 CARRY OUT THE IPC AIR BAG WARNING INDICATOR ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC air bag warning indicator (AIRBAG_LMP) PID.
  • Command the air bag warning indicator on and off while observing the air bag warning indicator.
  • Does the air bag warning indicator illuminate when commanded on and turn off when commanded off?
Yes
If the air bag warning indicator is never on, the system is operating normally.

If the air bag warning indicator is always on, INSTALL a new RCM . REFER to Section 501-20B .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test S: The LH-RH Turn, Fog Lamp Or High Beam Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to LH-RH Turn Signal, Fog Lamp or High Beam Indicator in Instrument Panel Cluster (IPC) .

If the turn indicator command, headlamp high beam indicator request or fog lamp indicator request message is missing for less than 2 seconds, the IPC defaults the turn signals, high beam or fog lamp indicator to its last state (on or off) based upon the last known good message received. If the turn indicator command, headlamp high beam indicator request or fog lamp indicator request message is missing for 2 seconds or longer, the IPC sets DTC U0140:00 in continuous memory and defaults the turn signals, high beam or fog lamp indicator off.

 
PINPOINT TEST S: THE LH-RH TURN, FOG LAMP OR HIGH BEAM INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  S1 DETERMINE THE FAULT CONDITION  
  • Ignition ON.
  • Check the operation of the high beams, turn signals or fog lamps.
  • Do the high beams, turn signals or fog lamps operate correctly?
Yes
GO to S2 .

No
REFER to Section 417-01 .
  S2 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Using a scan tool, perform the BCM self-test.
  • Are any DTCs recorded?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
GO to S3 .
  S3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
For the LH-RH turn indicators, GO to S4 . For the fog lamp indicator, GO to S5 . For the high beam indicator, GO to S6 .
  S4 CHECK THE LH AND RH TURN INDICATOR OPERATION USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC RH or LH turn signal indicator (RH_TURN_L) or (LH_TURN_L) PID.
  • Command the RH or LH turn signal indicator on and off while observing the LH or RH turn signal indicator.
  • Does the LH or RH turn signal indicator illuminate when commanded on and turn off when commanded off?
Yes
INSTALL a new BCM . REFER to Section 419-10 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  S5 CHECK THE FOG LAMP INDICATOR OPERATION USING THE SCAN TOOL  
  • Turn off the headlamps.
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC fog lamp indicator (F_FOG_IND) PID.
  • Command the fog lamp indicator on and off while observing the fog lamp indicator.
  • Does the fog lamp indicator illuminate when commanded on and turn off when commanded off?
Yes
INSTALL a new BCM . REFER to Section 419-10 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  S6 CHECK THE HIGH BEAM INDICATOR OPERATION USING THE SCAN TOOL  
  • Turn off the headlamps.
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC high beam indicator (HIGH_BEAM) PID.
  • Command the high beam indicator on and off while observing the high beam indicator.
  • Does the high beam indicator illuminate when commanded on and turn off when commanded off?
Yes
INSTALL a new BCM . REFER to Section 419-10 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test T: The Tire Pressure Monitoring System (TPMS) Warning Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Tire Pressure Monitoring System (TPMS) Warning Indicator in Instrument Panel Cluster (IPC) .

NOTE: If DTC U0140:00 sets in the IPC , other symptoms can also be present such as an inoperative high beam indicator, RH/LH turn indicators, instrument panel backlighting, and door ajar indication.

If the tire pressure status message is missing for 5 seconds or less, the TPMS warning indicator remains in its last indication state (on or off) based on the last known good message received. If the tire pressure status message is missing for more than 5 seconds, the IPC sets DTC U0140:00 and flashes the TPMS warning indicator for approximately 75 seconds then illuminates the TPMS warning indicator.

 
PINPOINT TEST T: THE TPMS WARNING INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  T1 CHECK THE TIRE PRESSURE  
  • Verify that the tire pressure in all tires meets the recommended tire pressures on the VC label. Refer to Section 100-01 .
  • Do all the tires meet the recommended tire pressures?
Yes
GO to T2 .

No
CORRECT the tire pressures.
  T2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to T3 .
  T3 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Using a scan tool, Check for recorded DTCs from the BCM self-test.
  • Are any DTCs recorded?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
GO to T4 .
  T4 CARRY OUT THE IPC INDICATOR LAMP CONTROL ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC TPMS warning indicator (TPMWARN_LMP) PID.
  • Command the TPMS warning indicator on and off while observing the TPMS warning indicator.
  • Does the TPMS warning indicator illuminate when commanded on and turn off when commanded off?
Yes
If the TPMS warning indicator is never on, the system is operating normally.

If the TPMS warning indicator is always on, DIAGNOSE the TPMS . REFER to Section 206-09 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test U: The Lights On Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Lights On Indicator in Instrument Panel Cluster (IPC) .

NOTE: If DTC U0140:00 sets in the IPC , other symptoms can also be present such as an inoperative high beam indicator, RH/LH turn indicators, instrument panel backlighting, and door ajar indication.

If the parklamp status message is missing for less than 5 seconds, the IPC defaults the lights on indicator to its last state (on or off) based upon the last known good message received. If the park lamp status message is missing for 5 seconds or longer, the IPC sets DTC U0140:00 in continuous memory and defaults the lights on indicator off.

 
PINPOINT TEST U: THE LIGHTS ON INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  U1 CHECK THE PARKING LAMPS OPERATION  
  • Place the headlamp switch in the PARKLAMP position.
  • Ignition ON.
  • Observe the parking lamps.
  • Do the parking lights operate correctly?
Yes
GO to U2 .

No
REFER to Section 417-01 .
  U2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to U3 .
  U3 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Using a scan tool, check for recorded DTCs from the BCM self-test.
  • Are any DTCs recorded?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
GO to U4 .
  U4 CARRY OUT THE IPC INDICATOR LAMP CONTROL ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC lights on indicator (SIDELIGHT_LMP) PID.
  • Command the lights on indicator on and off while observing the indicator.
  • Does the lights on indicator illuminate when commanded on and turn off when commanded off?
Yes
INSTALL a new BCM . REFER to Section 419-10 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test V: The MIL Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Malfunction Indicator Lamp (MIL) in Instrument Panel Cluster (IPC) .

NOTE: If DTC U0100:00 sets in the IPC , other observable symptoms can be an inoperative speedometer, tachometer or odometer.

If the engine MIL request message is missing or invalid for less than 5 seconds, the IPC defaults the MIL to its last state (on or off) based upon the last known good message received. If the engine MIL request message is missing for 5 seconds or longer, the IPC sets DTC U0100:00 in continuous memory and defaults the MIL on.

 
PINPOINT TEST V: THE MIL IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  V1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to V2 .
  V2 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the KOEO self-test.
  • Are any DTCs recorded?
Yes
DIAGNOSE all PCM DTCs first. REFER to Section 303-14 or Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to V3 .
  V3 CARRY OUT THE IPC WARNING LAMPS AND CHIME ACTIVE COMMAND USING THE SCAN TOOL  
  • Using a scan tool, view the IPC PIDs.
  • Select the IPC MIL (MIL_LAMP) PID.
  • Command the MIL on and off while observing the MIL .
  • Does the MIL illuminate when selected on and turn off when selected off?
Yes
If the MIL is never on, the system is operating correctly.

If the MIL is always on, INSTALL a new PCM. REFER to Section 303-14 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test W: The PRNDL/Select Shift Indicator Is Never On Or Never Displays P

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

Refer to PRNDL Indicator in Instrument Panel Cluster (IPC) .

NOTE: If DTC U0100:00 sets in the IPC , other observable symptoms can be an inoperative speedometer, tachometer or odometer.

If the PRNDL information is missing from the PCM, the IPC sets DTC U0100:00.



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
P1706:00 High Vehicle Speed Observed In Park: No Sub Type Information A continuous memory DTC that sets if the IPC detects a vehicle speed input and a short to ground on the park detect switch input, indicating that the vehicle is in motion while in PARK (P).

 
PINPOINT TEST W: THE PRNDL/SELECT SHIFT INDICATOR IS NEVER ON OR NEVER DISPLAYS P
Test Step Result / Action to Take
  W1 RETRIEVE THE RECORD DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For DTC P1706:00, GO to W6 .

No
GO to W2 .
  W2 RETRIEVE AND RECORD THE DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the KOEO self-test.
  • Are any PCM DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
For a PRNDL concern, GO to W4 . For a select shift concern, GO to W3 .
  W3 CHECK THE SELECT SHIFT FEATURE OPERATION  
  • Operate the select shift feature and confirm the transmission shifts up and down using the select shift switch.
  • Does the select shift feature operate correctly?
Yes
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
REFER to Section 307-05 .
  W4 BYPASS THE SELECTOR LEVER AND CHECK THE PARK DETECT INPUT TO THE IPC  
  • Ignition OFF.
  • Disconnect: Selector Lever .
  • Connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C3245-2 CET52 (GN) — Ground



  • Ignition ON.
  • Monitor the PRNDL indicator with the jumper wire installed and with the jumper wire removed.
  • Does the PRNDL display P with the jumper wire installed and blank with the jumper wire removed?
Yes
REMOVE the jumper wire. INSTALL a new selector lever. REFER to Section 307-05 .

No
REMOVE the jumper wire. GO to W5 .
  W5 CHECK THE SELECTOR LEVER INPUT CIRCUIT FOR AN OPEN BETWEEN THE IPC AND THE SELECTOR LEVER  
  • Ignition OFF.
  • Disconnect: IPC .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-7 CET52 (GN) C3245-2 CET52 (GN)



  • Is the resistance less than 3 ohms?
Yes
GO to W8 .

No
REPAIR the circuit.
  W6 CHECK THE PARK DETECT INPUT TO THE IPC  
  • Ignition OFF.
  • Disconnect: Selector Lever .
  • Ignition ON.
  • Operate the vehicle above 16 km/h (10 mph) for more than 5 seconds with the selector lever disconnected.
  • Using a scan tool, clear the DTCs.
  • Using a scan tool, repeat the IPC self-test.
  • is DTC P1706:00 still present?
Yes
GO to W7 .

No
INSTALL a new selector lever. REFER to Section 307-05 .
  W7 CHECK THE SELECTOR LEVER INPUT CIRCUIT FOR A SHORT TO GROUND AT THE IPC  
  • Ignition OFF.
  • Disconnect: IPC .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-7 CET52 (GN) — Ground



  • Is the resistance greater than 10,000 ohms?
Yes
GO to W8 .

No
REPAIR the circuit.
  W8 CHECK FOR CORRECT IPC OPERATION  
  • Disconnect and inspect the IPC connector.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test X: The Message Center Is Not Operating Correctly

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Message Center Overview in Information And Message Center and Message Center Component Description/Steering Wheel Switch - Message Center in Information And Message Center ..



  SCCM DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
B137F:09 Steering Wheel Left Switch Pack: Component Failure A continuous and on-demand DTC that sets in the SCCM when the SCCM detects any of the message center switch buttons stuck closed.
B137F:11 Steering Wheel Left Switch Pack: Circuit Short To Ground A continuous and on-demand DTC that sets in the SCCM when the SCCM detects a short to ground on the message center switch input circuit.
B137F:17 Steering Wheel Left Switch Pack: Circuit Voltage Above Threshold A continuous and on-demand DTC that sets in the SCCM when the SCCM detects an open or short to voltage on the message center switch input circuit.

 
PINPOINT TEST X: THE MESSAGE CENTER IS NOT OPERATING CORRECTLY
Test Step Result / Action to Take
  X1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0212:00, GO to Pinpoint Test BB . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to X2 .
  X2 CHECK THE MESSAGE CENTER INPUT TO THE SCCM  
  • Using a scan tool, view the SCCM PIDs.
  • Select the SCCM message center switch (L_CURS_UP, L_CURS_DWN, L_CURS_LFT, L_CURS_RGT and L_CURS_OK) PIDs.
  • Monitor the SCCM PIDs while moving the message center switch up, down, left, right and while pressing OK.
  • Do the SCCM PIDs match the message center switch position?
Yes
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
GO to X3 .
  X3 RETRIEVE THE RECORDED DTCs FROM THE SCCM SELF-TEST  
  • Using a scan tool, perform the SCCM self-test.
  • Are any DTCs recorded?
Yes
For DTC B137F:09, INSTALL a new LH steering wheel switch. REFER to Section 211-05 . For DTC B137F:11 or DTC B137F:17, GO to X4 .

No
INSTALL a new LH steering wheel switch. REFER to Section 211-05 .
  X4 CHECK THE SCCM OUTPUT AT THE LH STEERING WHEEL SWITCH  
  • Ignition OFF.
  • Disconnect: LH Steering Wheel Switch .
  • Ignition ON.
  • Measure the voltage between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2998-1 — C2998-3 —



  • Is the voltage approximately 5 volts?
Yes
INSTALL a new LH steering wheel switch. REFER to Section 211-05 .

No
GO to X5 .
  X5 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUITS BETWEEN THE LH STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR A SHORT TO GROUND  
  • Ignition OFF.
  • Remove the driver air bag. Refer to Section 501-20B .
  • Disconnect: Upper Clockspring C218B .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2998-3 — — Ground



  • Is the resistance greater than 10,000 ohms?
Yes
GO to X6 .

No
REPAIR the steering wheel harness message center signal circuit or INSTALL a new steering wheel as required. REFER to Section 211-04 .
  X6 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUITS BETWEEN THE LH STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR AN OPEN  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2998-3 — C218B-14 —



  • Is the resistance less than 3 ohms?
Yes
GO to X7 .

No
REPAIR the steering wheel harness message center signal circuit or INSTALL a new steering wheel as required. REFER to Section 211-04 .
  X7 CHECK THE MESSAGE CENTER SWITCH RETURN CIRCUIT BETWEEN THE LH STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR AN OPEN  
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2998-1 — C218B-8 —



  • Is the resistance less than 3 ohms?
Yes
GO to X8 .

No
REPAIR the steering wheel harness message center signal circuit or INSTALL a new steering wheel as required. REFER to Section 211-04 .
  X8 CHECK THE MESSAGE CENTER SIGNAL CIRCUIT THROUGH THE CLOCKSPRING FOR AN OPEN  
  • Measure the component side resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C218B-14 — C218C-6 —



  • Is the resistance less than 3 ohms?
Yes
GO to X9 .

No
INSTALL a new steering wheel clockspring. REFER to Section 501-20B .
  X9 CHECK THE MESSAGE CENTER RETURN CIRCUIT THROUGH THE CLOCKSPRING FOR AN OPEN  
  • Measure the component side resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C218B-8 — C218C-9 —



  • Is the resistance less than 3 ohms?
Yes
GO to X10 .

No
INSTALL a new steering wheel clockspring. REFER to Section 501-20B .
  X10 CHECK FOR CORRECT SCCM OPERATION  
  • Disconnect and inspect the SCCM connector.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect the SCCM connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new SCCM . REFER to Section 211-05 .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test Y: The Outside Air Temperature Display Is Inoperative or Incorrect

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Outside Air Temperature Display in Information And Message Center .

 
PINPOINT TEST Y: THE OUTSIDE AIR TEMPERATURE DISPLAY IS INOPERATIVE OR INCORRECT
Test Step Result / Action to Take
  Y1 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For DTC U0424:82, GO to Pinpoint Test BE . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to Y2 .
  Y2 RETRIEVE THE RECORDED DTCs FROM THE HVAC MODULE SELF-TEST  
  • Using a scan tool, perform the HVAC module self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 412-00 .

No
GO to Y3 .
  Y3 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the KOEO self-test.
  • Are any ambient temperature sensor DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
The system is operating correctly at this time. The condition may have been caused by a heat soak concern.
 

Pinpoint Test Z: The Adaptive Cruise Control/Cruise Control Message Center Indicator Is Never On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Cruise Control Message Center Indicator in Information And Message Center .

 
PINPOINT TEST Z: THE ADAPTIVE CRUISE CONTROL/CRUISE CONTROL MESSAGE CENTER INDICATOR IS NEVER ON
Test Step Result / Action to Take
  Z1 CHECK THE CRUISE CONTROL OPERATION  
  • Ignition ON.
  • Check the cruise control system for correct operation.
  • Does the cruise control operate correctly?
Yes
GO to Z2 .

No
REFER to Section 419-03A or Section 419-03B .
  Z2 CHECK THE MESSAGE CENTER OPERATION  

    NOTE: If multiple warnings are present, the message center cycles through each of the warning indicators. Allow the message center to cycle through each display while determining whether the door ajar message center warning indicator is active.

  • Close all doors and the liftgate.
  • Clear all message center popup warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.
  • Does the message center display the door ajar message center warning indicator?
Yes
GO to Z3 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  Z3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
INSTALL a new PCM. REFER to Section 303-14 .
 

Pinpoint Test AA: The Charging System Message Center Warning Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Charging System Message Center Warning Indicator in Information And Message Center .

 
PINPOINT TEST AA: THE CHARGING SYSTEM MESSAGE CENTER WARNING INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  AA1 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the KOEO self-test.
  • Are any charging system DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to AA2 .
  AA2 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Using a scan tool, perform the BCM self-test.
  • Are any charging system DTCs recorded?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
GO to AA3 .
  AA3 CHECK THE CHARGING SYSTEM OPERATION  
  • Check the charging system operation. Refer to Section 414-00 .
  • Does the charging system operate correctly?
Yes
GO to AA4 .

No
REFER to Section 414-00 .
  AA4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Check for recorded IPC DTCs from the self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AA5 .
  AA5 CHECK THE MESSAGE CENTER WARNING INDICATOR FUNCTION  
  • Ignition OFF.
  • Disconnect: BJB Fuse 69 (20A) .
  • Ignition ON.
  • NOTE: If multiple warnings are present, the message center indicators rotate through each of the warnings. Allow the displays to rotate through each display while determining whether the powertrain malfunction (wrench) and over-temperature message center warning indicator is active
  • Observe the message center or integrated display area of the IPC with the PCM fuse connected and disconnected.
  • Do the powertrain malfunction (wrench) and low oil pressure message center warning indicators remain off when the PCM fuse is installed and become active with the PCM fuse removed?
Yes
If the charging system message center warning indicator is never on, the system is operating correctly at this time. If the charging system message center warning indicator is always on, INSTALL a new PCM. REFER to Section 303-14 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AB: The Door-Liftgate Ajar Message Center Warning Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Door-Liftgate Ajar Message Center Indicator in Information And Message Center .

NOTE: If DTC U0140:00 sets in the IPC , other symptoms can also be present such as inoperative high beam indicator, turn indicators or the TPMS warning indicator can be always on.

If the driver door, passenger door, driver rear door, passenger rear door or liftgate ajar status message is missing for less than 5 seconds, the door ajar indication remains in its last indication state (on or off) based upon the last known good message received. If the driver door, passenger door, driver rear door, passenger rear door or liftgate ajar status message is missing for 5 seconds or longer, the IPC sets DTC U0140:00 and defaults the door-liftgate ajar message center warning indicator on or active.

 
PINPOINT TEST AB: THE DOOR-LIFTGATE AJAR MESSAGE CENTER WARNING INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  AB1 VERIFY THE OPERATION OF THE WRENCH AND ENGINE OVER-TEMPERATURE MESSAGE CENTER WARNING INDICATORS  
  • Ignition OFF.
  • Disconnect: BJB Fuse 69 (20A) .
  • Ignition ON.
  • NOTE: If multiple warnings are present, the message center indicators rotate through each of the warnings. Allow the displays to rotate through each display while determining whether the powertrain malfunction (wrench) and over-temperature message center warning indicator is active
  • Observe the message center or integrated display area of the IPC with the PCM fuse connected and disconnected.
  • Do the powertrain malfunction (wrench), low oil pressure and engine over-temperature message center warning indicators remain off when the PCM fuse is installed and become active with the PCM fuse removed?
Yes
GO to AB2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AB2 CHECK THE INTERIOR LIGHTING OPERATION  
  • Open and close each door and the liftgate while monitoring the interior lamps.
  • Do the interior lamps operate correctly with each door and the liftgate?
Yes
GO to AB3 .

No
REFER to Section 417-02 .
  AB3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AB4 .
  AB4 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Check for recorded BCM DTCs from the self-test.
  • Are any DTCs recorded?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
INSTALL a new BCM . REFER to Section 419-10 .
 

Pinpoint Test AC: The Grade Assist Message Center Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Grade Assist Message Center Indicator in Information And Message Center .

NOTE: If DTC U0100:00 sets in the IPC , other observable symptoms can be an inoperative speedometer, tachometer or odometer.

If the transmission shift mode message is missing for less than 5 seconds, the grade assist message center indicator remains in the last indication mode (on or off) based upon the last known good message. If the transmission shift mode message is missing for 5 seconds or longer, the IPC sets DTC U0100:00 in continuous memory and defaults the grade assist message center indicator off.

 
PINPOINT TEST AC: THE GRADE ASSIST MESSAGE CENTER INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  AC1 CHECK THE MESSAGE CENTER WARNING INDICATOR FUNCTION  

    NOTE: If multiple warnings are present, the message center cycles through each of the warning indicators. Allow the message center to cycle through each display while determining whether the door ajar message center warning indicator is active.

  • Close all doors and the liftgate.
  • Ignition ON.
  • Clear all message center popup warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.
  • Does the driver door ajar message center warning indicator turn off with the driver door closed and illuminate with the driver door open?
Yes
GO to AC2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AC2 CHECK THE OPERATION OF THE GRADE ASSIST FUNCTION  
  • Verify the grade assist function operates when engaged and turns off when disengaged.
  • Does the grade assist function operate correctly?
Yes
GO to AC3 .

No
REFER to Section 307-05 to diagnose the TCS .
  AC3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AC4 .
  AC4 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
INSTALL a new PCM. REFER to Section 303-14 .
 

Pinpoint Test AD: The Low Fuel Message Center Warning Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Low Fuel Message Center Warning Indicator in Information And Message Center .

 
PINPOINT TEST AD: THE LOW FUEL MESSAGE CENTER WARNING INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  AD1 VERIFY THE OPERATION OF THE FUEL GAUGE  
  • Ignition ON.
  • Observe the fuel gauge operation.
  • Does the fuel gauge operate correctly?
Yes
GO to AD2 .

No
GO to Pinpoint Test C .
  AD2 CHECK THE ACTUAL FUEL LEVEL USING THE DEALER TEST MODE  
  • Enter the dealer test mode.
  • Scroll down to the second display screen.
  • Does the FLPSM indicate 104 or less with an administrator key or between 104 and 164 with a MyKey® programmed key?
Yes
If the low fuel message center warning indicator is always on, the system is operating correctly at this time based on the current fuel level. If the low fuel message center warning indicator is never on, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
If the low fuel message center warning indicator is always on, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) . If the low fuel message center warning indicator is never on, the system is operating correctly at this time based on the current fuel level.
 

Pinpoint Test AE: The Low Oil Pressure Message Center Warning Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Low Oil Pressure Message Center Warning Indicator in Information And Message Center .

NOTE: If DTC U0100:00 sets in the IPC , other observable symptoms can be an inoperative speedometer, tachometer, temperature gauge or odometer.

If the IPC fails to receive the oil pressure warning message from the PCM for less than 5 seconds, the IPC defaults the low oil pressure warning indicator to the last state (on or off), based upon the last known good oil pressure status message. If the IPC fails to receive the oil pressure warning message from the PCM for 5 seconds or longer, the IPC sets DTC U0100:00 in continuous memory and defaults the low oil pressure warning indicator on or active.

Visual Inspection and Diagnostic Pre-checks

Inspect:

 
PINPOINT TEST AE: THE LOW OIL PRESSURE MESSAGE CENTER WARNING INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  AE1 VERIFY THE OPERATION OF THE TACHOMETER  
  • Ignition ON.
  • With the engine running, verify the tachometer is operating correctly.
  • Does the tachometer operate correctly?
Yes
GO to AE2 .

No
For an inoperative tachometer, GO to Pinpoint Test I . For an incorrect tachometer, GO to Pinpoint Test J .
  AE2 VERIFY THE OPERATION OF THE DOOR AJAR MESSAGE CENTER WARNING INDICATOR  

    NOTE: If multiple warnings are present, the message center cycles through each of the warning indicators. Allow the message center to cycle through each display while determining whether the door ajar message center warning indicator is active.

  • Close all doors and the liftgate.
  • Ignition ON.
  • Clear all message center popup warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.
  • Is the door ajar message center warning indicator active?
Yes
If the low oil pressure message center warning indicator is never on, GO to AE3 . If the low oil pressure message center warning indicator is always on, GO to AE5 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  AE3 CHECK FOR A STUCK CLOSED ENGINE OIL PRESSURE SWITCH  
  • Ignition OFF.
  • Disconnect: Engine Oil Pressure Switch .
  • Start the engine.
  • Observe the low oil pressure warning indicator.
  • Does the low oil pressure warning indicator illuminate?
Yes
INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.

No
GO to AE4 .
  AE4 CHECK THE OIL PRESSURE INPUT CIRCUIT FOR A SHORT TO GROUND AT THE PCM  
  • Ignition OFF.
  • Disconnect: PCM C1381E (2.0L and 3.5L GTDI Engines) .
  • Disconnect: PCM C175E (3.5L Ti-VCT Engine) .
  • For 2.0L and 3.5L GTDI engines, connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C1381E-9 CMC24 (GY) — Ground



  • For 3.5L Ti-VCT engine, connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C175E-13 CMC24 (GY) — Ground



  • Is the resistance greater than 10,000 ohms?
Yes
REMOVE the jumper wire. GO to AE9 .

No
REMOVE the jumper wire. REPAIR the circuit.
  AE5 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AE6 .
  AE6 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to AE7 .
  AE7 CHECK FOR A STUCK OPEN ENGINE OIL PRESSURE SWITCH  
  • Ignition OFF.
  • Disconnect: Engine Oil Pressure Switch .
  • Connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C103-1 CMC24 (GY) — Ground



  • Start the engine.
  • Observe the low oil pressure warning indicator.
  • Does the low oil pressure indicator turn off?
Yes
REMOVE the jumper wire. GO to AE9 .

No
LEAVE the jumper wire connected. GO to AE8 .
  AE8 CHECK THE ENGINE OIL PRESSURE INPUT CIRCUIT FOR AN OPEN AT THE PCM  
  • Ignition OFF.
  • Disconnect: PCM C175E (3.5L Ti-VCT Engine) .
  • Disconnect: PCM C1381E (2.0L and 3.5L GTDI Engines) .
  • For 2.0L and 3.5L GTDI engines, measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C1381E-9 CMC24 (GY) — Ground



  • For 3.5L Ti-VCT engine, measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C175E-13 CMC24 (GY) — Ground



  • Is the resistance less than 3 ohms?
Yes
REMOVE the jumper wire. GO to AE10 .

No
REMOVE the jumper wire. REPAIR the circuit.
  AE9 CHECK THE OIL PRESSURE  
  • Carry out the engine oil pressure test. Refer to Section 303-00 .
  • Is the oil pressure within specification?
Yes
GO to AE10 .

No
REFER to Section 303-00 to continue diagnosis of the engine oil pressure.
  AE10 CHECK FOR CORRECT PCM OPERATION  
  • Disconnect and inspect all the PCM connectors.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect all the PCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new PCM. REFER to Section 303-14 .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test AF: The Low Washer Fluid Message Center Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Low Washer Fluid Message Center Indicator in Information And Message Center .

Visual Inspection and Diagnostic Pre-checks

Verify:

 
PINPOINT TEST AF: THE LOW WASHER FLUID LEVEL MESSAGE CENTER INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  AF1 CHECK THE MESSAGE CENTER WARNING INDICATOR FUNCTION  

    NOTE: If multiple warnings are present, the message center cycles through each of the warning indicators. Allow the message center to cycle through each display while determining whether the door ajar message center warning indicator is active.

  • Close all doors and the liftgate.
  • Ignition ON.
  • Clear all message center popup warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.
  • Does the driver door ajar message center warning indicator turn off with the driver door closed and illuminate with the driver door open?
Yes
If the low washer fluid level message center indicator is inoperative, GO to AF2 . If the low washer fluid level message center indicator is always on, GO to AF5 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AF2 CHECK THE LOW WASHER FLUID INDICATOR OPERATION  
  • Ignition OFF.
  • Disconnect: Washer Fluid Level Switch .
  • Connect a fused jumper wire between:


    • Lead 1 Lead 2
    Pin Circuit Pin Circuit
    C138-1 CMC20 (VT) — Ground



  • Ignition ON.
  • Wait one minute.
  • Observe the low washer fluid indicator.
  • Is the low washer fluid indicator on?
Yes
REMOVE the jumper wire. GO to AF3 .

No
REMOVE the jumper wire. GO to AF4 .
  AF3 CHECK THE WASHER FLUID LEVEL SWITCH GROUND CIRCUIT FOR AN OPEN AT THE WASHER FLUID LEVEL SWITCH  
  • Ignition OFF.
  • Measure the voltage between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C138-1 CMC20 (VT) C138-2 GD123 (BK/GY)



  • Is the voltage approximately 5 volts or greater?
Yes
INSTALL a new washer fluid level switch or reservoir as necessary. REFER to Wiper and Washer System — Exploded View in Section 501-16 .

No
REPAIR the circuit.
  AF4 CHECK THE WASHER FLUID LEVEL INPUT CIRCUIT FOR AN OPEN BETWEEN THE IPC AND THE WASHER FLUID LEVEL SWITCH  
  • Ignition OFF.
  • Disconnect: IPC .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-8 CMC20 (VT) C138-1 CMC20 (VT)



  • Is the resistance less than 3 ohms?
Yes
GO to AF7 .

No
REPAIR the circuit.
  AF5 CHECK THE WASHER FLUID SWITCH  
  • Ignition OFF.
  • Disconnect: Washer Fluid Level Switch .
  • Ignition ON.
  • Wait one minute.
  • Observe the low washer fluid message.
  • Did the low washer fluid indicator turn off?
Yes
INSTALL a new washer fluid level switch or reservoir as necessary. REFER to Wiper and Washer System — Exploded View in Section 501-16 . TEST the system for normal operation.

No
GO to AF6 .
  AF6 CHECK THE WASHER FLUID INPUT CIRCUIT FOR A SHORT TO GROUND AT THE IPC  
  • Ignition OFF.
  • Disconnect: IPC .
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-8 CMC20 (VT) — Ground



  • Is the resistance greater than 10,000 ohms?
Yes
GO to AF7 .

No
REPAIR the circuit.
  AF7 CHECK FOR CORRECT IPC OPERATION  
  • Disconnect and inspect the IPC connector.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test AG: The Powertrain Malfunction (Wrench) Message Center Warning Indicator Is Never Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Powertrain Malfunction (Wrench) Message Center Indicator in Information And Message Center .

If the engine service required, transmission malfunction indicator request or AWD lock status message is missing for less than 5 seconds, the powertrain malfunction (wrench) message center warning indicator remains in the last indication mode (on/off) based upon the last known good message. If the engine service required, transmission malfunction indicator request or AWD lock status message is missing for 5 seconds or longer, the IPC sets DTC U0100:00 and defaults the powertrain malfunction (wrench) message center warning indicator on.

 
PINPOINT TEST AG: THE POWERTRAIN MALFUNCTION (WRENCH) MESSAGE CENTER WARNING INDICATOR IS NEVER OR ALWAYS ON
Test Step Result / Action to Take
  AG1 CHECK THE MESSAGE CENTER WARNING INDICATOR FUNCTION  
  • Close all doors and the liftgate.
  • Ignition ON.
  • Clear all message center popup warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.
  • Does the driver door ajar message center warning indicator turn off with the driver door closed and turn on with the driver door open?
Yes
GO to AG2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AG2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AG3 .
  AG3 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AH: The Check Fuel Fill Inlet Message Is Never or Always Displayed

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Check Fuel Fill Inlet Message Display in Information And Message Center .

If the IPC does not receive the fuel inlet status from the PCM for 5 seconds, the IPC sets DTC U0100:00 in continuous memory and defaults the CHECK FUEL FILL INLET message off.



 PCM DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
P0457 Evaporative Emission System Leak Detected (Fuel Cap Loose/Off) Sets in the PCM if the PCM detects a significant evaporative fuel system leak after refueling occurs.

 
PINPOINT TEST AH: THE CHECK FUEL FILL INLET MESSAGE IS NEVER OR ALWAYS DISPLAYED
Test Step Result / Action to Take
  AH1 CHECK THE MESSAGE CENTER OPERATION  
  • Close all doors and the liftgate.
  • Ignition ON.
  • Open the driver door while monitoring the message center displays.
  • Does the message center display DRIVER DOOR AJAR?
Yes
GO to AH2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AH2 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the KOEO self-test.
  • Is DTC P0457 recorded?
Yes
If the CHECK FUEL FILL INLET message is always displayed, REFER to Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

If the CHECK FUEL FILL INLET message is never displayed, GO to AH3 .

No
If the CHECK FUEL FILL INLET message is always displayed, INSTALL a new PCM. REFER to Section 303-14 .

If the check fuel cap indicator is never displayed, the system is operating normally at this time. If the fuel cap was left off and the CHECK FUEL FILL INLET message did not turn on, driving conditions may not have been met for the PCM to run the cruise test and message the IPC to display the CHECK FUEL FILL INLET message.
  AH3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0100:00, GO to Pinpoint Test AS . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
INSTALL a new PCM. REFER to Section 303-14 .
 

Pinpoint Test AI: The Shift To Park Message Is Never or Always Displayed ( IA Only)

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Shift To Park Message Display in Information And Message Center .

Visual Inspection and Diagnostic Pre-checks

Visually inspect the transmission range selector and make sure that the selector lever fully locks in the PARK (P) position and that there is not any binding of the transmission range selector.

 
PINPOINT TEST AI: THE SHIFT TO PARK MESSAGE IS NEVER OR ALWAYS DISPLAYED ( IA ONLY)
Test Step Result / Action to Take
  AI1 CHECK THE MESSAGE CENTER OPERATION  
  • Ignition OFF.
  • Disconnect: BJB Fuse 69 (20A) .
  • Ignition ON.
  • NOTE: If multiple warnings are present, the message center indicators rotate through each of the warnings. Allow the displays to rotate through each display while determining whether the powertrain malfunction (wrench) and over-temperature message center warning indicator is active
  • Observe the message center or integrated display area of the IPC with the PCM fuse connected and disconnected.
  • Do the powertrain malfunction (wrench) and low oil pressure message center warning indicators remain off when the PCM fuse is installed and become active with the PCM fuse removed?
Yes
GO to AI2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AI2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AI3 .
  AI3 CHECK THE PRNDL PARK (P) OPERATION  
  • Apply the parking brake.
  • Shift the vehicle in and out of PARK (P) while monitoring the PRNDL P indication.
  • Does the PRNDL display P with the shifter in PARK (P) and turn off when the shifter is out of PARK (P)?
Yes
INSTALL a new BCM . REFER to Section 419-10 .

No
GO to Pinpoint Test W .
 

Pinpoint Test AJ: The Chime Always Sounds

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Key-In-Ignition Warning Chime and Headlamps On Warning Chime in Warning Chimes .

The chime can sound all the time as a result of a key-in-ignition warning chime concern or a headlamps on warning chime concern.



  BCM DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
B10F1:14 Key In Switch: Circuit Short To Ground or Open A continuous and on-demand DTC that sets if the BCM detects an open on the key-in-ignition switch input circuit or if the BCM detects ignition START, RUN/START or RUN/ACC inputs without the key-in-ignition input.

 
PINPOINT TEST AJ: THE CHIME ALWAYS SOUNDS
Test Step Result / Action to Take
  AJ1 CHECK THE IPC WARNING INDICATORS AND MESSAGE CENTER  
  • Check the IPC and message center for illuminated warning indicator or message center displays.
  • Does the IPC have any indicators illuminated or message center messages/message center indicators displayed?
Yes
REFER to GO to Symptom Chart - IPC or GO to Symptom Chart - Information And Message Center in this section.

No
GO to AJ2 .
  AJ2 CHECK THE EXTERIOR LIGHTING OPERATION  
  • Close all doors.
  • Wait one minute.
  • Observe the exterior lights.
  • Are the headlamps and parking lamps off?
Yes
GO to AJ3 .

No
REFER to Section 417-01 .
  AJ3 CHECK THE INTERIOR LIGHTING OPERATION  
  • Close and close the driver door.
  • Observe the interior lights.
  • Do the interior lights operate correctly from the driver door?
Yes
GO to AJ4 .

No
REFER to Section 417-02 .
  AJ4 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the BCM self-test.
  • Are any DTCs present?
Yes
For DTC B10F1:14, GO to AJ5 . For all other DTCs, REFER to the BCM DTC Chart in Section 419-10 .

No
GO to AJ8 .
  AJ5 CHECK THE BCM INPUT PIDs FROM THE IGNITION SWITCH  
  • Using a scan tool, view the BCM PIDs.
  • Select and monitor the BCM ignition switch (IGN_ACC/RUN), (IGN_RUN/STRT) and (IGN_SW_STATE) PIDs while cycling the ignition switch through the ACC, OFF, RUN and START states.
  • Do the BCM PIDs match the ignition switch position?
Yes
GO to AJ6 .

No
REFER to Section 211-05 to diagnose the ignition switch outputs to the BCM .
  AJ6 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR VOLTAGE AT THE BCM  
  • Ignition OFF.
  • Remove the key from the ignition cylinder.
  • Disconnect: BCM C2280B .
  • Measure the voltage between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280B-34 CDC30 (BU) — Ground



  • Is any voltage present?
Yes
GO to AJ7 .

No
GO to AJ8 .
  AJ7 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR A SHORT TO VOLTAGE AT THE BCM WITH THE IGNITION SWITCH DISCONNECTED  
  • Disconnect: Ignition Switch .
  • Measure the voltage between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280B-34 CDC30 (BU) — Ground



  • Is any voltage present?
Yes
REPAIR the circuit.

No
INSTALL a new ignition switch. REFER to Section 211-05 .
  AJ8 CHECK FOR CORRECT BCM OPERATION  
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect all the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new BCM . REFER to Section 419-10 .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test AK: The BLIS® / CTA Warning Chime Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to BLIS® / CTA Warning Chime in Warning Chimes .

 
PINPOINT TEST AK: THE BLIS® / CTA WARNING CHIME IS INOPERATIVE
Test Step Result / Action to Take
  AK1 CHECK THE HEADLAMPS ON WARNING CHIME OPERATION  
  • Ignition OFF.
  • Place the headlamps switch in the parking or headlamp on position.
  • Open the LH front door and observe the headlamps on warning chime operation.
  • Does the headlamps on warning chime operate?
Yes
GO to AK2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AK2 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs present?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AK3 .
  AK3 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the BCM self-test.
  • Are any DTCs present?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
GO to AK4 .
  AK4 CHECK THE BLIS® / CTA OPERATION  
  • Verify the BLIS® / CTA system operates.
  • Does the BLIS® / CTA system operate?
Yes
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
REFER to Section 419-04 .
 

Pinpoint Test AL: The Headlamps On Warning Chime Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Headlamps On Warning Chime in Warning Chimes .

 
PINPOINT TEST AL: THE HEADLAMPS ON WARNING CHIME IS INOPERATIVE
Test Step Result / Action to Take
  AL1 CHECK THE SAFETY BELT WARNING CHIME OPERATION  
  • Ignition OFF.
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.
  • Does the safety belt warning chime operate for approximately 6 seconds?
Yes
GO to AL2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AL2 CHECK THE INTERIOR LAMPS OPERATION  
  • Open and close the driver door.
  • Observe the interior lamps.
  • Do the interior lamps operate correctly from the driver door?
Yes
For vehicles without IA , GO to AL3 . For vehicles with IA , GO to AL4 .

No
REFER to Section 417-02 .
  AL3 CHECK THE KEY-IN-IGNITION WARNING CHIME OPERATION  
  • Ignition OFF.
  • Insert the key into the ignition lock cylinder.
  • Open the LH front door and observe the key-in-ignition warning chime operation.
  • Does the key-in-ignition warning chime operate correctly?
Yes
GO to AL4 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AL4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AL5 .
  AL5 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Check for recorded BCM DTCs from the self-test.
  • Are any DTCs recorded?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
INSTALL a new BCM . REFER to Section 419-10 . TEST the system for normal operation.
 

Pinpoint Test AM: The Key-In-Ignition Warning Chime Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions

Refer to Key-In-Ignition Warning Chime in Warning Chimes .



  BCM DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
B10F1:14 Key In Switch: Circuit Short To Ground or Open A continuous and on-demand DTC that sets if the BCM detects an open on the key-in-ignition switch input circuit or if the BCM detects ignition START, RUN/START or RUN/ACC inputs without the key-in-ignition input.

 
PINPOINT TEST AM: THE KEY-IN-IGNITION WARNING CHIME IS INOPERATIVE
Test Step Result / Action to Take
  AM1 CHECK THE SAFETY BELT WARNING CHIME OPERATION  
  • Ignition OFF.
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN.
  • Does the safety belt warning chime operate for approximately 6 seconds?
Yes
GO to AM2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  AM2 CHECK THE INTERIOR LAMPS OPERATION  
  • Open and close the driver door.
  • Observe the interior lamps.
  • Do the interior lamps operate correctly from the driver door?
Yes
GO to AM3 .

No
REFER to Section 417-02 .
  AM3 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the BCM self-test.
  • Are any DTCs present?
Yes
For DTC B10F1:14, GO to AM4 . For all other DTCs, REFER to the BCM DTC Chart in Section 419-10 .

No
GO to AM6 .
  AM4 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR VOLTAGE AT THE BCM  
  • Ignition OFF.
  • Insert the key into the ignition cylinder.
  • Disconnect: BCM C2280B .
  • Measure the voltage between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C2280B-34 CDC30 (BU) — Ground



  • Is the voltage greater than 11 volts?
Yes
GO to AM6 .

No
GO to AM5 .
  AM5 CHECK THE IGNITION SWITCH  
  • Ignition OFF.
  • Disconnect: Ignition Switch .
  • Carry out the ignition switch component test.

    Refer to Wiring Diagrams Cell 149 for component testing.

  • Is the ignition switch OK?
Yes
REPAIR the circuit.

No
INSTALL a new ignition switch. REFER to Section 211-05 .
  AM6 CHECK FOR CORRECT BCM OPERATION  
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect all the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new BCM . REFER to Section 419-10 .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test AN: The Memory-Stored Feedback Chime Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Memory Feedback Chime in Warning Chimes .

 
PINPOINT TEST AN: THE MEMORY-STORED FEEDBACK CHIME IS INOPERATIVE
Test Step Result / Action to Take
  AN1 CHECK THE HEADLAMPS ON WARNING CHIME OPERATION  
  • Ignition OFF.
  • Place the headlamps switch in the parking or headlamp on position.
  • Open the LH front door and observe the headlamps on warning chime operation.
  • Does the headlamps on warning chime operate?
Yes
GO to AN2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AN2 CHECK THE MEMORY SET FEATURE  
  • Verify that the memory set procedure can successfully change the memory preferences.
  • Does the memory set procedure successfully change the memory preferences?
Yes
GO to AN3 .

No
REFER to Section 501-10 .
  AN3 RETRIEVE THE RECORDED DTCs FROM THE DSM SELF-TEST  
  • Using a scan tool, perform the DSM self-test.
  • Is DTC U0140:00 recorded?
Yes
REFER to Section 501-10 .

No
INSTALL a new DSM . REFER to Section 501-10 .
 

Pinpoint Test AO: The Parking Brake Warning Chime Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Parking Brake Warning Chime in Warning Chimes .

Visual Inspection And Diagnostic Pre-checks

Check the operation of the parking brake warning chime operation with the vehicle moving at least 5 km/h (3 mph) and the parking brake slightly applied (just enough to turn the brake warning indicator on without damaging the rear brakes).

 
PINPOINT TEST AO: THE PARKING BRAKE WARNING CHIME IS INOPERATIVE
Test Step Result / Action to Take
  AO1 CHECK THE SAFETY BELT WARNING CHIME OPERATION  
  • Ignition OFF.
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.
  • Does the safety belt warning chime operate for approximately 6 seconds?
Yes
GO to AO2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AO2 CHECK THE BRAKE WARNING INDICATOR FOR CORRECT OPERATION  
  • Apply the parking brake.
  • Ignition ON.
  • Observe the brake warning indicator.
  • Does the brake warning indicator illuminate?
Yes
GO to AO3 .

No
GO to Pinpoint Test L .
  AO3 CHECK THE SPEEDOMETER OPERATION  
  • Check the speedometer for correct operation.
  • Does the speedometer operate?
Yes
GO to AO4 .

No
GO to Pinpoint Test F .
  AO4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs recorded?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AO5 .
  AO5 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Check for recorded BCM DTCs from the self-test.
  • Are any DTCs recorded?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
INSTALL a new BCM . REFER to Section 419-10 . TEST the system for normal operation.
 

Pinpoint Test AP: The Safety Belt Warning Chime Or Belt-Minder® Feature Chime Is Inoperative Or Always On

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Safety Belt Warning Chime or Belt-Minder® Feature in Warning Chimes .

 
PINPOINT TEST AP: THE SAFETY BELT WARNING CHIME OR BELT-MINDER® FEATURE CHIME IS INOPERATIVE OR ALWAYS ON
Test Step Result / Action to Take
  AP1 CHECK THE KEY-IN-IGNITION WARNING CHIME OPERATION  
  • Ignition OFF.
  • For vehicles without Intelligent Access (IA), insert the key into the ignition lock cylinder.
  • For vehicles with IA , place the ignition in the accessory mode.
  • Open the LH front door and observe the key-in-ignition warning chime operation.
  • Does the key-in-ignition warning chime operate correctly?
Yes
GO to AP2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AP2 CHECK THE DRIVER AND FRONT PASSENGER SAFETY BELT BUCKLE SWITCHES  
  • Ignition ON.
  • Using a scan tool, view the RCM PIDs.
  • Select and monitor the RCM driver safety belt buckle (SBLT_D_ST) PID and the front passenger safety belt buckle (SBLT_P_ST) PID while buckling and unbuckling the driver and front passenger safety belts.
  • Do the PIDs display BUCKLED with the safety belt buckled and UNBUCKLED with the safety belt unbuckled?
Yes
GO to AP3 .

No
REFER to Section 501-20B .
  AP3 CHECK THE SAFETY BELT WARNING INDICATOR FOR CORRECT OPERATION  
  • Ignition OFF.
  • Ignition ON.
  • Within one minute, buckle then unbuckle the LH front safety belt.
  • Verify the safety belt warning indicator illuminates with the safety belt unbuckled and turns off when buckled.
  • Does the safety belt warning indicator operate correctly?
Yes
GO to AP4 .

No
GO to Pinpoint Test Q .
  AP4 CHECK THE SPEEDOMETER OPERATION  
  • Verify that the speedometer is operating correctly.
  • Does the speedometer operate correctly?
Yes
GO to AP5 .

No
GO to Pinpoint Test F .
  AP5 CHECK THE BELT-MINDER® CONFIGURATION  

    NOTE: Verify that an administrator key is used for this test and not a MyKey® programmed key. When a MyKey® programmed key is used, the Belt-Minder® is automatically turned on and cannot be disabled (if previously disabled by an administrator, the Belt-Minder® remains disabled when an administrator key is used).

  • Verify that the Belt-Minder® is activated or configured on for the seating position in question. Refer to Belt-Minder® Deactivating/Activating to configure without a scan tool.
  • Is the Belt-Minder® activated for the seating position in question?
Yes
If the Belt-Minder® is always on above 4.8 km/h (3 mph) with the safety belt unfastened, the system is operating normally. If the Belt-Minder® is always on with the safety belt fastened or never on with the safety belt unfastened above 4.8 km/h (3 mph), INSTALL a new RCM . REFER to Section 501-20B .

No
ACTIVATE the Belt-Minder® for the seating position in question. REFER to Belt-Minder® Deactivating/Activating .
 

Pinpoint Test AQ: The Turn/Hazard On Warning Chime Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Turn Signal On Warning Chime in Warning Chimes .

 
PINPOINT TEST AQ: THE TURN/HAZARD ON WARNING CHIME IS INOPERATIVE
Test Step Result / Action to Take
  AQ1 CHECK THE SAFETY BELT WARNING CHIME OPERATION  
  • Ignition OFF.
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.
  • Does the safety belt warning chime operate for approximately 6 seconds?
Yes
GO to AQ2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AQ2 CHECK THE TURN SIGNAL INDICATOR OPERATION  
  • Ignition ON.
  • Verify the RH and LH turn signal indicators operate correctly.
  • Do the turn signal indicators operate correctly?
Yes
GO to AQ3 .

No
GO to Pinpoint Test S .
  AQ3 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the BCM self-test.
  • Are any DTCs present?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AR: The Turn Signal Left On Warning Chime Is Inoperative

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Refer to Turn Signal Left On Warning Chime in Warning Chimes .

 
PINPOINT TEST AR: THE TURN SIGNAL LEFT ON WARNING CHIME IS INOPERATIVE
Test Step Result / Action to Take
  AR1 CHECK THE SAFETY BELT WARNING CHIME OPERATION  
  • Ignition OFF.
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.
  • Does the safety belt warning chime operate for approximately 6 seconds?
Yes
GO to AR2 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
  AR2 CHECK THE TURN SIGNAL INDICATOR OPERATION  
  • Ignition ON.
  • Verify the RH and LH turn signal indicators operate correctly.
  • Do the turn signal indicators operate correctly?
Yes
GO to AR3 .

No
GO to Pinpoint Test S .
  AR3 CHECK THE ODOMETER OPERATION  
  • Ignition ON.
  • Verify the odometer is operating.
  • Does the odometer display the current mileage (not -----)?
Yes
GO to AR4 .

No
GO to Pinpoint Test H .
  AR4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Are any DTCs present?
Yes
For DTC U0140:00, GO to Pinpoint Test AW . For all other DTCs, REFER to DTC Chart — IPC in this section.

No
GO to AR5 .
  AR5 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Ignition ON.
  • Using a scan tool, perform the BCM self-test.
  • Are any DTCs present?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AS: DTC U0100:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions

Once the IPC sets DTC U0100:00, multiple gauges or indicators are likely to be inoperative in the IPC . Other modules that require data from the IPC all set communication DTCs and may also exhibit system function concerns.



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0100:00 Lost Communication With ECM/PCM "A": No Sub-Type Information Sets in continuous memory in the IPC if data messages received from the PCM over the HS-CAN are missing for 5 seconds or more.

 
PINPOINT TEST AS: DTC U0100:00
Test Step Result / Action to Take
  AS1 VERIFY THAT THE SCAN TOOL COMMUNICATES WITH THE PCM  
  • Ignition ON.
  • Connect a scan tool.
  • Check that a vehicle session can be established using the scan tool.
  • Can a vehicle session be established?
Yes
GO to AS2 .

No
REFER to Section 418-00 , The Powertrain Control Module (PCM) Does Not Respond To The Scan Tool.
  AS2 CHECK THE IPC CONTINUOUS MEMORY DTCs  
  • Using a scan tool, perform the IPC self-test.
  • Clear the DTCs.
  • Wait 10 seconds.
  • Repeat the self-test.
  • Is DTC U0100:00 retrieved again?
Yes
GO to AS3 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AS3 RETRIEVE THE RECORDED DTCs FROM THE PCM KOEO SELF-TEST  
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 303-14 or Section 3 of the Powertrain Control/Emissions Diagnosis (PC/ED) manual.

No
GO to AS4 .
  AS4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to AS5 .
  AS5 CHECK FOR DTC U0100:00 SET IN OTHER MODULES  
  • Using a scan tool, retrieve all continuous memory DTCs.
  • Is DTC U0100:00 set in the ABS module or in the Restraints Control Module (RCM)?
Yes
INSTALL a new PCM. REFER to Section 303-14 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AT: DTC U0104:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0104:00 Lost Communication With Cruise Control Module: No Sub-Type Information Sets in the IPC if data messages received from the C-CM over the HS-CAN are missing for 5 seconds or more.

 
PINPOINT TEST AT: DTC U0104:00
Test Step Result / Action to Take
  AT1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to AT2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AT2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the C-CM pass the network test?
Yes
GO to AT3 .

No
REFER to Section 418-00 , The Cruise-Control Module (C-CM) Does Not Respond To The Scan Tool.
  AT3 RETRIEVE THE RECORDED DTCs FROM THE C-CM SELF-TEST  
  • Check for recorded DTCs from the C-CM self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 419-03B .

No
GO to AT4 .
  AT4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Check for recorded DTCs from the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to AT5 .
  AT5 RECHECK THE IPC DTCs  

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI) or the PMI may not have been carried out.

  • Using a scan tool, clear the DTCs.
  • Wait 10 seconds.
  • Repeat the IPC self-test.
  • Is DTC U0104:00 still present?
Yes
GO to AT6 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AT6 CHECK FOR DTC U0104:00 SET IN OTHER MODULES  
  • Using a scan tool, clear all DTCs.
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a scan tool, perform the self-test.
  • Retrieve the continuous memory DTCs from all modules.
  • Is DTC U0104:00 set in the ABS module?
Yes
INSTALL a new C-CM . REFER to Section 419-03B .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AU: DTC U0121:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0121:00 Lost Communication With Anti-Lock Brake System (ABS) Module: No Sub-Type Information Sets in the IPC if data messages received from the ABS module over the HS-CAN are missing for 5 seconds or more.

 
PINPOINT TEST AU: DTC U0121:00
Test Step Result / Action to Take
  AU1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to AU2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AU2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the ABS module pass the network test?
Yes
GO to AU3 .

No
REFER to Section 418-00 , The Anti-Lock Brake System (ABS) Module Does Not Respond To The Scan Tool.
  AU3 RETRIEVE THE RECORDED DTCs FROM THE ABS MODULE SELF-TEST  
  • Check for recorded DTCs from the ABS module self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 206-09 .

No
GO to AU4 .
  AU4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to AU5 .
  AU5 RECHECK THE IPC DTCs  
  • Using a scan tool, clear the DTCs.
  • Wait 10 seconds.
  • Repeat the IPC self-test.
  • Is DTC U0121:00 still present?
Yes
GO to AU6 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AU6 CHECK FOR DTC U0121:00 SET IN OTHER MODULES  
  • Using a scan tool, clear all DTCs.
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a scan tool, perform self-test.
  • Retrieve the continuous memory DTCs from all modules.
  • Is DTC U0121:00 set in the BCM ?
Yes
INSTALL a new ABS module. REFER to Section 206-09 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AV: DTC U0131:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0131:00 Lost Communication With Power Steering Control Module: No Sub-Type Information Sets in the IPC if data messages received from the PSCM over the HS-CAN are missing for 5 seconds or more.

 
PINPOINT TEST AV: DTC U0131:00
Test Step Result / Action to Take
  AV1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to AV2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AV2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the PSCM pass the network test?
Yes
GO to AV3 .

No
REFER to Section 418-00 , The Power Steering Control Module (PSCM) Does Not Respond To The Scan Tool.
  AV3 RETRIEVE THE RECORDED DTCs FROM THE PSCM SELF-TEST  
  • Using a scan tool, perform the PSCM self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 211-00 .

No
GO to AV4 .
  AV4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to AV5 .
  AV5 RECHECK THE IPC DTCs  

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI) or the PMI may not have been carried out.

  • Using a scan tool, clear the DTCs.
  • Wait 10 seconds.
  • Repeat the IPC self-test.
  • Is DTC U0131:00 still present?
Yes
GO to AV6 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AV6 CHECK FOR DTC U0131:00 SET IN OTHER MODULES  
  • Using a scan tool, clear the DTCs.
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a scan tool, perform self-test.
  • Retrieve the continuous memory DTCs from all modules.
  • Is DTC U0131:00 set in the BCM ?
Yes
INSTALL a new steering gear. REFER to Section 211-02 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AW: DTC U0140:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0140:00 Lost Communication With Body Control Module: No Sub-Type Information Sets in the IPC if data messages received from the BCM over the HS-CAN are missing for 5 seconds or more.

 
PINPOINT TEST AW: DTC U0140:00
Test Step Result / Action to Take
  AW1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to AW2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AW2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the BCM pass the network test?
Yes
GO to AW3 .

No
REFER to Section 418-00 , The Body Control Module (BCM) Does Not Respond To The Scan Tool.
  AW3 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Using a scan tool, perform the BCM self-test.
  • Are any DTCs recorded?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
GO to AW4 .
  AW4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to AW5 .
  AW5 RECHECK THE IPC DTCs  

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI) or the PMI may not have been carried out.

  • Using a scan tool, clear the DTCs.
  • Wait 10 seconds.
  • Repeat the IPC self-test.
  • Is DTC U0140:00 still present?
Yes
GO to AW6 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AW6 CHECK FOR DTC U0140:00 SET IN OTHER MODULES  
  • Using a scan tool, clear all DTCs.
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a scan tool, perform self-test.
  • Retrieve the continuous memory DTCs from all modules.
  • Is DTC U0140:00 set in the ABS module, APIM or the RCM ?
Yes
INSTALL a new BCM . REFER to Section 419-10 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AX: DTC U0151:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0151:00 Lost Communication With Restraints Control Module: No Sub-Type Information Sets in the IPC if data messages received from the RCM over the HS-CAN are missing for 5 seconds or more.

 
PINPOINT TEST AX: DTC U0151:00
Test Step Result / Action to Take
  AX1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to AX2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AX2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the RCM pass the network test?
Yes
GO to AX3 .

No
REFER to Section 418-00 , The Restraints Control Module (RCM) Does Not Respond To The Scan Tool.
  AX3 RETRIEVE THE RECORDED DTCs FROM THE RCM SELF-TEST  
  • Using a scan tool, perform the RCM self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 501-20B .

No
GO to AX4 .
  AX4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to AX5 .
  AX5 RECHECK THE IPC DTCs  
  • Using a scan tool, clear the DTCs.
  • Wait 10 seconds.
  • Repeat the IPC self-test.
  • Is DTC U0151:00 still present?
Yes
GO to AX6 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AX6 CHECK FOR DTC U0151:00 SET IN OTHER MODULES  
  • Using a scan tool, clear all DTCs.
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a scan tool, perform self-test.
  • Retrieve the continuous memory DTCs from all modules.
  • Is DTC U0151:00 set in the RCM or the Occupant Classification System Module (OCSM)?
Yes
INSTALL a new RCM . REFER to Section 501-20B .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AY: DTC U0154:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0154:00 Lost Communication With Restraints Occupant Classification System Control Module: No Sub-Type Information Sets in the IPC if data messages received from the OCSM over the HS-CAN are missing for 5 seconds or more.

 
PINPOINT TEST AY: DTC U0154:00
Test Step Result / Action to Take
  AY1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to AY2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AY2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the OCSM pass the network test?
Yes
GO to AY3 .

No
REFER to Section 418-00 , The OCSM Does Not Respond To The Scan Tool.
  AY3 RETRIEVE THE RECORDED DTCs FROM THE OCSM SELF-TEST  
  • Using a scan tool, perform the OCSM self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 501-20B .

No
GO to AY4 .
  AY4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to AY5 .
  AY5 RECHECK THE IPC DTCs  
  • Using a scan tool, clear the DTCs.
  • Repeat the IPC self-test.
  • Is DTC U0154:00 still present?
Yes
GO to AY6 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AY6 CHECK FOR DTC U0154:00 SET IN OTHER MODULES  
  • Using a scan tool, clear all DTCs.
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a scan tool, perform self-test.
  • Retrieve the continuous memory DTCs from all modules.
  • Is DTC U0154:00 set in the Restraints Control Module (RCM)?
Yes
INSTALL a new OCSM . REFER to Section 501-20B .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test AZ: DTC U0159:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0159:00 Lost Communication With Parking Assist Control Module "A": No Sub-Type Information Sets in the IPC if data messages received from the PAM over the HS-CAN are missing for 5 seconds or more.

 
PINPOINT TEST AZ: DTC U0159:00
Test Step Result / Action to Take
  AZ1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to AZ2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  AZ2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the PAM pass the network test?
Yes
GO to AZ3 .

No
REFER to Section 418-00 , The PAM Does Not Respond To The Scan Tool.
  AZ3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to AZ4 .
  AZ4 RECHECK THE IPC DTCs  

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI) or the PMI may not have been carried out.

  • Using a scan tool, clear the DTCs.
  • Repeat the IPC self-test.
  • Is DTC U0159:00 still present?
Yes
INSTALL a new PAM . REFER to Section 413-13A . CLEAR the DTCs. REPEAT the IPC self-test.

If DTC U0159:00 is still present, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
 

Pinpoint Test BA: DTC U0193:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0193:00 Lost Communication With Digital Audio Control Module "A": No Sub-Type Information Sets in the IPC if data messages received from the audio DSP module over the I-CAN are missing for 5 seconds or more.

 
PINPOINT TEST BA: DTC U0193:00
Test Step Result / Action to Take
  BA1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to BA2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  BA2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the audio DSP module pass the network test?
Yes
GO to BA3 .

No
REFER to Section 418-00 , The Audio DSP Does Not Respond To The Scan Tool.
  BA3 RETRIEVE THE RECORDED DTCs FROM THE AUDIO DSP MODULE SELF-TEST  
  • Using a scan tool, perform the audio DSP module self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 415-00C .

No
GO to BA4 .
  BA4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to BA5 .
  BA5 RECHECK THE IPC DTCs  
  • Using a scan tool, clear the DTCs.
  • Repeat the IPC self-test.
  • Is DTC U0121:00 still present?
Yes
GO to BA6 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  BA6 CHECK FOR DTC U0193:00 SET IN OTHER MODULES  
  • Using a scan tool, clear all DTCs.
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a scan tool, perform self-test.
  • Retrieve the continuous memory DTCs from all modules.
  • Is DTC U0193:00 set in the ACM ?
Yes
INSTALL a new audio DSP module. REFER to Section 415-00C .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test BB: DTC U0212:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0212:00 Lost Communication With Steering Column Control Module: No Sub-Type Information Sets in the IPC if data messages received from the SCCM over the I-CAN are missing for 5 seconds or more.

 
PINPOINT TEST BB: DTC U0212:00
Test Step Result / Action to Take
  BB1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to BB2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  BB2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the SCCM pass the network test?
Yes
GO to BB3 .

No
REFER to Section 418-00 , The Steering Column Control Module (SCCM) Does Not Respond To The Scan Tool.
  BB3 RETRIEVE THE RECORDED DTCs FROM THE SCCM SELF-TEST  
  • Using a scan tool, perform the SCCM self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 211-05 .

No
GO to BB4 .
  BB4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to BB5 .
  BB5 RECHECK THE IPC DTCs  
  • Using a scan tool, clear the DTCs.
  • Repeat the IPC self-test.
  • Is DTC U0212:00 still present?
Yes
GO to BB6 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  BB6 CHECK FOR DTC U0212:00 SET IN OTHER MODULES  
  • Using a scan tool, clear all DTCs.
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a scan tool, perform self-test.
  • Retrieve the continuous memory DTCs from all modules.
  • Is DTC U0212:00 set in the BCM ?
Yes
INSTALL a new SCCM . REFER to Section 211-05 .

No
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .
 

Pinpoint Test BC: DTC U023A:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U023A:00 Lost Communication With Image Processing Module A: No Sub-Type Information Sets in the IPC if data messages received from the IPM-A over the I-CAN are missing for 5 seconds or more.

 
PINPOINT TEST BC: DTC U023A:00
Test Step Result / Action to Take
  BC1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to BC2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  BC2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the IPM-A pass the network test?
Yes
GO to BC3 .

No
REFER to Section 418-00 , The Image Processing Module - A (IPM-A) Does Not Respond To The Scan Tool.
  BC3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to BC4 .
  BC4 RECHECK THE IPC DTCs  

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI) or the PMI may not have been carried out.

  • Using a scan tool, clear the DTCs.
  • Repeat the IPC self-test.
  • Is DTC U023A:00 still present?
Yes
INSTALL a new interior auto-dimming mirror. REFER to Section 501-09 . CLEAR the DTCs. REPEAT the IPC self-test.

If DTC U023A:00 is still present, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
 

Pinpoint Test BD: DTC U0241:00

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0241:00 Lost Communication With Headlamp Control Module: No Sub-Type Information Sets in the IPC if data messages received from the HCM over the HS-CAN are missing for 5 seconds or more.

 
PINPOINT TEST BD: DTC U0241:00
Test Step Result / Action to Take
  BD1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to BD2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  BD2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the HCM pass the network test?
Yes
GO to BD3 .

No
REFER to Section 418-00 , The HCM Does Not Respond To The Scan Tool.
  BD3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Check for recorded DTCs from the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to BD4 .
  BD4 RECHECK THE IPC DTCs  

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI) or the PMI may not have been carried out.

  • Clear the DTCs. Repeat the IPC self-test.
  • Is DTC U0241:00 still present?
Yes
INSTALL a new interior auto-dimming mirror. REFER to Section 501-09 . CLEAR the DTCs. REPEAT the IPC self-test.

If DTC U0241:00 is still present, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
 

Pinpoint Test BE: DTC U0424:82

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U0424:82 Invalid Data Received from HVAC Control Module: Alive/Sequence Counter Incorrect/Not Updated Sets in the IPC if data messages received from the HVAC module through the BCM over the HS-CAN are not updated for 5 seconds or more.

 
PINPOINT TEST BE: DTC U0424:82
Test Step Result / Action to Take
  BE1 VERIFY THE CUSTOMER CONCERN  
  • Ignition ON.
  • Verify that there is an observable symptom present.
  • Is an observable symptom present?
Yes
GO to BE2 .

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  BE2 CHECK THE COMMUNICATION NETWORK  
  • Using a scan tool, perform a network test.
  • Does the HVAC module pass the network test?
Yes
GO to BE3 .

No
REFER to Section 418-00 , The HVAC Module Does Not Respond To The Scan Tool.
  BE3 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST  
  • Using a scan tool, perform the IPC self-test.
  • Is DTC U3003:16 or DTC U3003:17 recorded?
Yes
For DTC U3003:16, GO to Pinpoint Test BF . For DTC U3003:17, GO to Pinpoint Test BG .

No
GO to BE4 .
  BE4 RETRIEVE THE RECORDED DTCs FROM THE HVAC MODULE SELF-TEST  
  • Using a scan tool, perform the HVAC module self-test.
  • Are any DTCs recorded?
Yes
REFER to Section 412-00 .

No
GO to BE5 .
  BE5 RETRIEVE THE RECORDED DTCs FROM THE BCM SELF-TEST  
  • Using a scan tool, perform the BCM self-test.
  • Are any DTCs recorded?
Yes
REFER to the BCM DTC Chart in Section 419-10 .

No
GO to BE6 .
  BE6 RECHECK THE IPC DTCs  

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI) or the PMI may not have been carried out.

  • Using a scan tool, clear the DTCs.
  • Repeat the IPC self-test.
  • Is DTC U0424:82 still present?
Yes
INSTALL a new HVAC module. REFER to Section 412-01 . CLEAR the DTCs. REPEAT the IPC self-test.

If DTC U0424:82 is still present, INSTALL a new BCM . REFER to Section 419-10 .

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
 

Pinpoint Test BF: DTC U3003:16

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U3003:16 Battery Voltage: Circuit Voltage Below Threshold Sets in the Instrument Panel Cluster (IPC) if continuous memory if the IPC detects battery voltage below 9 volts continuously for 5 seconds on the voltage supply circuit.

 
PINPOINT TEST BF: DTC U3003:16
Test Step Result / Action to Take
  BF1 RECHECK THE IPC DTCs  
  • Ignition ON.
  • Using a scan tool, perform the IPC self-test.
  • Clear the DTCs.
  • Repeat the IPC self-test.
  • Is DTC U3003:16 still present?
Yes
GO to BF2 .

No
The system is operating correctly at this time. The DTC may have been set due to a previous low battery voltage condition.
  BF2 CHECK FOR CHARGING SYSTEM DTCs IN THE PCM  
  • Using a scan tool, perform the PCM KOEO self-test.
  • Are any charging system DTCs set in the PCM?
Yes
REFER to Section 414-00 .

No
GO to BF3 .
  BF3 CHECK THE BATTERY CONDITION AND STATE OF CHARGE  
  • Check the battery condition and verify that the battery is fully charged. Refer to Section 414-01 .
  • Is the battery OK and fully charged?
Yes
GO to BF4 .

No
REFER to Section 414-01 .
  BF4 CHECK THE IPC VOLTAGE PID  
  • Ignition ON.
  • Measure and record the voltage at the battery.
  • Using a scan tool, view the IPC PIDs.
  • Monitor the IPC voltage (MODULE_VOLT) PID.
  • Is the voltage within 0.2 volt of the recorded battery voltage?
Yes
GO to BF7 .

No
GO to BF5 .
  BF5 CHECK THE IPC VOLTAGE SUPPLY AT THE IPC  
  • Ignition OFF.
  • Disconnect: IPC .
  • Ignition ON.
  • Measure the voltage between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-21 SBP23 (WH/RD) — Ground



  • Is the voltage within 0.2 volt of the recorded battery voltage?
Yes
GO to BF6 .

No
REPAIR the circuit for high resistance.
  BF6 CHECK THE IPC GROUND CIRCUIT  
  • Ignition OFF.
  • Measure the resistance between:


    • Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C220-5 GD374 (BK/WH) — Ground



  • Is the resistance less than 3 ohms?
Yes
GO to BF7 .

No
REPAIR the circuit for high resistance.
  BF7 CHECK FOR CORRECT IPC OPERATION  
  • Disconnect and inspect the IPC connector.
  • Repair:
    • corrosion (install new connector or terminals — clean module pins)
    • damaged pins — install new terminals/pins
    • pushed-out pins — install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.
  • Is the concern still present?
Yes
CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
 

Pinpoint Test BG: DTC U3003:17

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section 100-00 for information about these practices.

Refer to Wiring Diagrams Cell 60 , Instrument Cluster for schematic and connector information.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions

DTC Description Fault Trigger Conditions
U3003:17 Battery Voltage: Circuit Voltage Above Threshold Sets in the IPC if continuous memory if the IPC detects battery voltage above 16 volts continuously for 5 seconds on the voltage supply circuit.

 
PINPOINT TEST BG: DTC U3003:17

NOTE: DTC U3003:17 may be stored in the module memory due to past battery charging or vehicle jump starting events.

Test Step Result / Action to Take
  BG1 CHECK FOR DTC U3003:17 SET IN OTHER MODULES  
  • Ignition ON.
  • Using a scan tool, perform self-test on all modules.
  • Retrieve the continuous memory DTCs from all modules.
  • Is DTC P0563 (PCM) or U3003:17 set in more than one module?
Yes
REFER to Section 414-00 to diagnose an overcharging condition.

No
GO to BG2 .
  BG2 CHECK THE BATTERY VOLTAGE  
  • Turn off all interior/exterior lights and accessories.
  • Start and run the engine at approximately 2,000 rpm for 3 minutes while monitoring the battery voltage.
  • Does the battery voltage rise to 15.5 volts or higher?
Yes
REFER to Section 414-00 to diagnose an overcharging condition.

No
GO to BG3 .
  BG3 RECHECK FOR DTC U3003:17  
  • Turn the engine off.
  • Ignition ON.
  • Using a scan tool, clear the continuous memory DTCs.
  • Carry out the IPC self-test.
  • Is DTC U3003:17 present?
Yes
INSTALL a new IPC . REFER to Instrument Panel Cluster (IPC) .

No
The system is operating normally at this time. The DTC may have been set previously during battery charging or while jump starting the vehicle.